Genesys: Contact Center Solutions | Omnichannel Customer Solutions

Genesys: Contact Center Solutions | Omnichannel Customer Solutions
  • 2001 Junipero Serra Blvd.
  • Daly City CA 94014
  • USA
  • Year Founded: 1990
  • Ownership: Private
  • Number of Employees: over 1,000
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Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit

Product Description

Genesys delivers effortless customer journeys that are proactive and personalized while maximizing company productivity. With customers engaging with your company over multiple channels—including voice, web, chat, email, mobile and social—a focus on seamless customer experience at every touchpoint is more critical than ever to gain a competitive advantage.

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