In the world of CRM, predictive analytics can be a powerful tool, but whether you succeed or fail, the devil is in the details.
Customer relationship management is vital for business growth and retention in times of uncertainty. Executing on it successfully means ensuring communication with employees is seamless, no matter where they are.
Controlling this vital data will help you not only comply with regulations but expand opportunities to start and continue conversations with your customers and prospects.
Nearly every organization has been impacted by the 2020 digital transformation rush. Those that have not made moves to adapt stand to lose market share to competitors, suffer customer retention and loyalty fallout, and even face potential bankruptcy.