As much of the world moved online, all sorts of B2B marketplaces have cropped up, and now marketing on them is far easier.
Phillip Britt //
01 Dec 2022
Our 21st annual awards recognize the vendors and innovators that stood out from the crowd during the past year.
the Editors //
01 Sep 2022
Our top five picks in 11 categories point the way forward with the best products and capabilities hitting the market in customer service, marketing, and sales.
the Editors //
01 Sep 2022
These vendors kept the industry abuzz with products, services, and integrations that add up to innovation in sales, marketing, and customer service.
the Editors //
01 Sep 2022
Here's how to elevate customer service, sales, and the rest of your business operations.
Ross Slogrove //
20 Jan 2023
Part of the evolution of contact centers is finding the right mix of automation and human interaction to provide the best possible experience for customers.
Chris McGugan //
20 Dec 2022
By deploying virtual reality (VR) and augmented reality (AR) booth displays, presenters can drive traffic, receive better feedback and word-of-mouth endorsements, and offer prospects a deeper understanding of their product.
Rusty Bishop //
16 Dec 2022
As the digital-first workplace becomes more widespread, sellers are evolving how they sell and new technology is facilitating the rapid transformation of the traditional B2B sales environment.
Hendrik Isebaert //
29 Nov 2022
Roughly 40 percent of businesses now purchase as much as half of their goods and services through B2B marketplaces, and that figure will only grow.
Leonard Klie //
12 Dec 2022
The metaverse has enormous potential, but successful applications won't simply happen.
Barton Goldenberg //
14 Nov 2022
Companies need to embrace the role of relationships in driving digital and business transformation.
Brian Solis, Henry King //
03 Oct 2022
Across each CRM technology sector, the worldwide market valuation is rising, and the upsurge is expected to continue.
Leonard Klie //
07 Sep 2022