the Editors of CRM magazine //
26 Aug 2019
Our finalist and winners in nine categories point the way forward with the latest products and capabilities hitting the market
the Editors of CRM magazine //
26 Aug 2019
These vendors provide the products, services, and integrations that add up to innovation
the Editors of CRM magazine //
26 Aug 2019
Maria Minsker //
26 Aug 2019
To marketers trying to swim through a flood of disconnected customer data, a CDP can look like the life preserver needed for them to stay afloat. And if it is the real deal, it can be. Here's a look at the CDP field today.
Augie MacCurrach //
26 Nov 2019
Are you tired of sales software that seems stuck in the '80s and '90s? Join the #NoCRM Revolution, which is less about abandoning CRM and more about finding ways to unfetter your sales teams so that they can deliver real value.
Trevor Templar //
22 Nov 2019
CRM platforms are incredibly powerful tools for growth, but they can also create vulnerabilities, as they may expose your most sensitive customer and internal data. Here are four steps to help you get started securing your platform.
Brian Olearczyk //
12 Nov 2019
Digital transformation is expected to create enormous value in the coming years, so now's the time to shift to digitizing processes and operations and help your organization support rapid change and innovation.
Katherine Kostereva //
01 Nov 2019
CRM platforms must capture and organize ever-increasing amounts of data, and AI can help
Michael Vickers //
18 Oct 2019
Companies can now use an API to incorporate AI into their KPI, all to get more ROI and provide a better UX.
Leonard Klie //
26 Aug 2019
You have to make customers connect with you in a personal way
Paul Greenberg //
01 Mar 2019
Keeping up in these areas lowers your company's risk of being disrupted
Barton Goldenberg //
01 Mar 2019