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CRM Magazine

• 2022 Full CRM Media Kit
• 2022 Print Magazine Specs & Rate Card
• 2022 CRM Magazine Editorial Calendar
• April Issue - 25 Years of CRM magazine. Special Issue - Print

2022 Media Information

• 2022 Full CRM Media Kit

• 2022 CRM Data Points & Demographics
• 2022 CRM Magazine Editorial Calendar
• 2022 Print Magazine Specs & Rate Card
• 2022 Roundtable Webcast Schedule
• 2022 Best Practices Schedule
• 2022 Buyers Guide & Directory Media Kit
• 2022 Custom Research
• 2022 Online Rates & Specs
• 2022 CPL Programs

CRM Deep Dive Best Practices Marketing Programs

May * Copy Due: 4/20/22

• Contact Center as a Service: Why Now Is the Time * Roundtable Date:  2/2/2022

• Customer Journey Management for Maximum Customer Engagement * Roundtable Date:  2/16/2022

June * Copy Due: 5/20/22

• The Power of Personalization in Customer Experience* Roundtable Date:   3/2/2022
• AI-Powered Self-Service: The Next Step in Empowering Your Customers * Roundtable Date:  3/30/2022

July * Commit: 6/13/22 | Copy Due: 6/20/22

• Happier Agents Create Happier Customers * Roundtable Date: 10/12/2022

• Welcome to the Customer Experience Center! * Roundtable Date: 8/31/2022

August * Commit: 7/13/22 | Copy Due: 7/20/22

• Customer Journey Analytics: Actionable Insights That Drive Revenue Growth * Roundtable Date: 9/14/2022

• Smart Customer Service Done Right: Real-World Success Stories from the Field * Roundtable Date: 6/22/2022

September * Commit: 7/25/22 | Copy Due: 8/1/22

• Contact Center Analytics: Actionable Intelligence at the Point of Service 

• Creating an Omnichannel Strategy for Seamless Customer Journeys * Roundtable Date: 5/11/22

CRM Webcasts

• Solo Sponsorship Information

CRM Roundtable Webcasts

• May 11, 2022 - Creating an Omnichannel Strategy for Seamless Customer Journeys 
• May 25, 2022 - Conversational AI: The Promise of Intelligent Customer Support 
• June 15, 2022 - Data Quality Challenges for a Data-Diven Decade 
• June 01, 2022 - Speech Analytics in the Contact Center 
• June 15, 2022 - Data Quality Challenges for a Data-Diven Decade 
• June 22, 2022 - Smart Customer Service Done Right: Real-World Success Stories from the Field
• July 13, 2022 - Digital Transformation of the Contact Center
• July 27, 2022 - The Management of Customer Experiences
• August 03, 2022 - Sales Enablement Tools for 21st-Century Sales Teams
• August 17, 2022 - Work Smarter, Not Harder, with Workforce Optimization
• August 31, 2022 - Welcome to the Customer Experience Center!
• September 14, 2022 - Customer Journey Analytics: Actionable Insights That Drive Revenue Growth
• September 28, 2022 - Customer Data Platforms for True Personalization 
• October 12, 2022 - Happier Agents Create Happier Customers 
• October 26, 2022 - Identity Verification in a Scary World 
• November 02, 2022 - 2022 Contact Center Innovations – Successful Case Study Snapshots
• November 16, 2022 - How to Deliver Exceptional Customer Experiences
• December 07, 2022 - AI & Bots in Customer Care

CRM ONLINE - destinationCRM.com

• 2022 destinationCRM.com Media Kit

• 2022 CPL Programs

CX Connect Virtual Conference - March 15-17, 2022

• 2022 CX Connect Website
• Invitation to Sponsor [PDF] 
• Sponsor Agreement 

Live Conferences - CRM Evolution, Smart Customer Service, SpeechTEK

• CRM Evolution 2023 Invitation to Sponsor [PDF] 

• 2023 Sponsorship Agreement [PDF]

• 2023 Floor Plan [PDF]

CRM Buyer's Guide & Directory

• 2022 Buyers Guide & Directory Media Kit
• Example: 2017 CRM Buyer's Guide & Directory - over 1,500 companies listed

Information Today, Inc.

• Publications
• Calendar of Events