How To Advertise in CRM Magazine or destinationCRM.com

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CRM Magazine

• 2021 Full CRM Media Kit

2021 Media Information

• 2021 Full CRM Media Kit
• 2021 CRM Data Points & Demographics
• 2021 CRM Magazine Editorial Calendar
• 2021 Roundtable Schedule
• 2021 Best Practices Schedule
• 2021 Custom Research
• 2021 Online Rates & Specs
• 2021 CPL Programs

• SmartCustomerService Online Media Kit

CRM Deep Dive Best Practices Marketing Programs

• September 2021 - Analytics and Business Intelligence Solutions for Challenging Times  

• September 2021 - Workforce Optimization for More Productive Agents and More Satisfied Customers

• October 2021 - Voice of the Customer Strategies and Tactics for Better Customer Insights 

• October 2021 - Smart IVRs for Exceptional Service

• November/December -  Virtual Contact Centers: Lessons Learned in Uncertain Times

• November/December -  Smart Field Service Management Strategies

• November/December -  Transformational CX – Designing Experiences That Wow Customers 

• November/December -  Speech Analytics and AI: A Game Changer for CX 

• November/December -  Customers Prefer Self-Service – Don’t Make Them Talk to a CSR 

CRM Buyer's Guide & Directory

• 2020 Buyers Guide & Directory Media Kit
• Example: 2017 CRM Buyer's Guide & Directory - over 1,500 companies listed

CRM Webcasts

• Solo Sponsorship Information

CRM Roundtable Webcasts

• August 25, 2021 - Customer Experience Management for Driving B2C Growth
• September 01, 2021 - Designing a Customer Engagement Center
• September 15, 2021 - Creating a Customer-First Organization: Technology & People
• October 13, 2021 - Conversational AI: The Future of Customer Service?
• October 27, 2021 - Linking Employee & Customer Experience: Workforce Engagement Management
• November 03, 2021 - 2021 Contact Center Innovations - Successful Case Study Snapshots
• November 17, 2021 - Personalization Done Right: Using Data and Technology to Strengthen Customer Relationships
• December 01, 2021 - Customer Service in a Smartphone World
• December 15, 2021 - C Level Leadership: Who Owns Customer Experience?

CRM ONLINE - destinationCRM.com

• 2021 destinationCRM.com Media Kit
• Cost Per Lead Programs

Conferences - CRM Evolution, Smart Customer Service, SpeechTEK, and Digital Experience

• CRM Evolution 2021 Invitation to Sponsor [PDF] 
• 2021 Sponsorship Agreement [PDF]
• 2021 Floor Plan [PDF]

Information Today, Inc.

• Publications
• Calendar of Events