Case Studies

Pipeliner Hits the Mark for Ernest F. Mariani

Pipeliner provides the one CRM system Mariani's salespeople actually use.

Frontpoint Locks in a Better Customer Experience

Mavenoid helps Frontpoint Security overcome staffing challenges.

Freshworks Packs Huge Gains for Monos

Luggage retailer increases efficiencies, CSAT with Freshworks.

Golden Nugget Wins with PolyAI

The hotel, casino, and restaurant operator is handling customer calls with PolyAI virtual assistants.

Qualtrics Helps Dow Unlock $300 Million in Value

Insights from Qualtrics helped Dow boost customer satisfaction and digital transactions.

Go Flooring’s Sales Hit the Ceiling

Roomvo's Visualizer tool helped Go Flooring exceed $12 million in sales in its first year.

SaskTel Reduces Truck Rolls with Blitzz Concierge

Canadian telco is cutting operating costs with Blitzz's self-service portal.

Calendly Routes Success to Smith.ai

BPO increases bookings with higher-quality sales leads.

Prosperity Becomes More Prosperous with Total Expert

The home mortgage lender boosts business with the vendor's customer intelligence tool.

The Cloud Is Where Radial Wants to Be

The move to Verint's cloud-based Workforce Management pays off.

Salesloft Reports Great Savings with Matik

Matik's technology lets Salesloft compile customer reports with ease.

Crisp’s Data Is Sweet for RxSugar

The sweetener manufacturer grows sales with Crisp's data insights.

Genesys Cloud 3 Solves GSG Staffing Challenge

The graphics firm increases call center productivity with Genesys' workforce management.

Regal.io Helps Kin Insurance Improve Outbound Marketing

Regal's branding solution ensures that calls go through.

Power Digital Drives Lord & Taylor’s Digital Growth

The move away from brick-and-mortar didn't hurt the iconic retailer.

Pack Makes the Cut with Clothier

Cuts Clothing stitches together a better web experience with Pack CMS.

Stripers Hit a Home Run with Factoreal

The Minor League Baseball team boosts attendance and sales with email marketing.

ZS Generates Data and Leads with ON24

ON24's digital tools become the consulting firm's number-one source of leads.

Brimag Improves Efficiencies, NPS Scores with CommBox

Brimag Service turned to the communications platform to overcome staffing issues.

Dragon Glassware Catches Coverage with Press Hook

The glassware company used Press Hook's platform to connect with relevant publications.