Max Factory Scales Active Customer Base by 100% With Vonage

Vonage messaging solutions help Italian retailer enhance customer engagement across WhatsApp, RCS, and SMS, doubling its active user base within one year

Guitar Center Turned Site Visits into Personalized Engagement with Acxiom

Guitar Center integrated Acxiom's RealID into its Salesforce Marketing Cloud implementation, allowing it to engage pseudonymous website visitors.

Hope Family Care Center Cuts After-Hours Call Burden by 90 Percent

eClinicalWorks and healow Genie help HFFC save costs, streamline operations, reduce administrate burdens, and improve call center quality.

BlueConic Provides More Responsive RFPs

CDP provider speeds processes with Responsive AI.

Tavern in the Square Scores with Paytronix Promo

Gamified promotion leverages New England Patriots fans to drive loyalty program registration and participation

SIX Gains Compliance with Luware Solutions

Luware Nimbus and Luware Recording help SIX Group adhere to financial industry regulations.

Wunderkind Pause Ads Boost CTV Sales for Zales

Programmatic pause ads on Xumo Play delivered a 276 percent lift in QR code scans.

DDI Improves Retention with ChurnZero

Leadership consultancy can now scale with customer growth.

Ted’s Trash Takes Command of Sales

Commander AI is helping Ted's actively sell for the first time.

eHealth Gives Callers the Regal Treatment

Medicare enrollment spikes don't overwhelm the health insurer any longer.

PolyAI Helps Fogo de Chao Greet Callers with Brazilian Flavor

Restaurant chain's Selma voice assistant is powered by PolyAI technology

L'Oréal Drives Brand Awareness and Employee Engagement on Social Media with Sprinklr Advocacy

The world's largest cosmetics manufacturer helps its employees generate 33 million organic impressions on brand content in only 18 months.

LGG Industrial Increases Prospects, Efficiency with SugarSell

SugarCRM helped industrial supplies company streamline its sales processes.

SailPoint Sweeps Away Unneeded Sales Stages

Sweep helps the enterprise access platform provider revamp its sales environment

Aterian Consolidates Disparate Programs on Genesys Cloud

Genesys brings down technology costs and problems for consumer products company.

eGain Improves Knowledge Management for SOLV Energy

Energy company employees now have access to information when they need it.

Revmo's Voice AI Rollout Yields 71 Percent Conversion and 99.9 Accuracy Across Donato's 174 Stores

Donato's seven-wave deployment automates phone ordering at enterprise scale. (Featured on SpeechTechMag.com.)

Airport Eases Travel with Parloa AI Agent

Germany's Berlin-Brandenburg increases customer satisfaction by 25 percent.

PSEG Improves Contact Center Performance with Omilia

The East Coast utility raises containment on a single platform.

2degrees Improves Efficiency and Insights with CXone Mpower

NiCE's genAI-infused solution becomes a true time saver for the telecom.