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Magazine Features

The Best CRM Software, Solutions, and Innovators: The 2025 CRM Industry Awards

Our 24th annual awards recognize the vendors and innovators that shone the brightest in the past year.

Six Top Innovating CRM Companies for 2025: The CRM Conversation Starters

These vendors kept the industry abuzz with products, services, and integrations that add up to innovation in sales, marketing, and customer service.

The Best Enterprise CRM Suite: The 2025 CRM Industry Leader Awards

The Best Small and Midmarket CRM Suite: The 2025 CRM Industry Leader Awards

The Best Contact Center Infrastructure: The 2025 CRM Industry Leader Awards

The Best Contact Center Interaction Analytics: The 2025 CRM Industry Leader Awards

The Best Unified Customer Experience Platform: The 2025 CRM Industry Leader Awards

The Best Workforce Engagement Management (WEM): The 2025 CRM Industry Leader Awards

The Best Customer Journey Orchestration Solution: The 2025 CRM Industry Leader Awards

The Best Customer Data Platform: The 2025 CRM Industry Leader Awards

The Best Business Intelligence/Analytics: The 2025 CRM Industry Leader Awards

The Best Marketing Automation: The 2025 CRM Industry Leader Awards

The Best Sales Force Automation: The 2025 CRM Industry Leader Awards

Bloomreach Drives Data-Driven Personalization: The 2025 CRM Conversation Starters

Klaviyo Raises Its Profile in Other Marketing Channels: The 2025 CRM Conversation Starters

NIQ Strengthens Its Industry-Leading Data Foundations: The 2025 CRM Conversation Starters

Outreach Expands Its Reach with Key Sales Integrations: The 2025 CRM Conversation Starters

ServiceNow Re-Establishes Itself as a Big-Time CRM Player: The 2025 CRM Conversation Starters

Talkdesk Shifts Focus to Industry-Specific Implementations: The 2025 CRM Conversation Starters

The Keys to Bringing Buyers Out From the Shadows

Best practices for finding, connecting with, and engaging uncommitted shoppers.