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Magazine Features

Deeper Relationships Require Intelligence

Companies need new technologies to connect the dots in customer data

The Meandering Path from IVRs to IVAs

Opportunities abound for emerging voice intelligence solutions, but companies need to be mindful about what the systems can and cannot deliver

Strategies to Keep Revenue from Slipping Away

Revenue leakage happens, but you can limit just how much is lost

The Best Software, Solutions, and Leaders: The 2019 CRM Market Awards

The Best CRM Software and Solutions: The 2019 CRM Market Leader Awards

Our finalist and winners in nine categories point the way forward with the latest products and capabilities hitting the market

Top Leaders in CRM: The 2019 CRM Influential Leader Awards

Join us in recognizing their achievements

Six Top Innovating CRM Companies for 2019: The CRM Rising Star Awards

These vendors provide the products, services, and integrations that add up to innovation

The Best CRM Case Studies: The 2019 CRM Elite Customer Awards

The user companies that demonstrate the power of a good solution

The Best Enterprise CRM Software and Solutions: The 2019 CRM Market Leader Awards

The Best CRM for Midsize Companies: The 2019 CRM Market Leader Awards

The Best CRM for Small Businesses: The 2019 CRM Market Leader Awards

The Best Sales Force Automation (SFA) Software and Solutions: The 2019 CRM Market Leader Awards

The Best Sales Performance Management (SPM) Software and Solutions: The 2019 CRM Market Leader Awards

The Best Marketing Automation Software and Solutions: The 2019 CRM Market Leader Awards

The Best Business Intelligence Software and Solutions: The 2019 CRM Market Leader Awards

The Best Data Quality Software and Solutions: The 2019 CRM Market Leader Awards

The Best CRM Consultancies: The 2019 CRM Market Leader Awards

Craig Charlton, CEO of SugarCRM: The 2019 CRM Influential Leader Awards

Taking a venerable vendor to the next level

Wellford Dillard, CEO of CM Group: The 2019 CRM Influential Leader Awards

On a mission to simplify the MarTech landscape

Harbinder Khera, Founder and CEO of MindMatrix: The 2019 CRM Influential Leader Awards

Promoting sales from a platform perspective