The entertainment studio improved mobile customer click rates, completion rates, and app sessions
Leonard Klie //
01 Oct 2019
The fashion retailer has boosted customer satisfaction with its new contact center platform
Phillip Britt //
01 Oct 2019
Insights from 75 million issues & 71 million bot interactions reveal how automation trends are driving customer service forward. Download this report to learn about the impact of customer service bots on standard contact center KPIs.
Helpshift //
30 Sep 2019
The company has experienced success by adopting a customer-centric DNA
Sam Del Rowe //
15 Jul 2019