Growth in the customer insights and feedback market is being fueled by digital transformation and artificial intelligence adoption, according to Dash Research.
Zenoti Marketing & Sales brings customers and revenue back to the salons.
The shoe retailer is able to respond to issues faster with Verint solutions.
The outdoor cooking equipment manufacturer is on fire since implementing AWS contact center technology.
The German DIY retailer's loyalty program rises with Airship.
This bit of wisdom never goes out of style, no matter how advanced our tools become.
Many customers (like me) are not shy about expressing their displeasure with companies when they fail to meet expectations.
Companies are increasingly feeling the need for speed
And you shouldn't want to: This is where your customers will go next.
Produced by Unisphere Research and CRM Media