The technology is well on its way to being a contact center fixture.
Donna Fluss //
03 Oct 2024
R "Ray" Wang //
01 Oct 2024
None of the solutions we celebrate can work without data that is current, relevant, and accurate.
Leonard Klie //
06 Sep 2024
Too many companies are being complacent when it comes to branching out into AI.
Jim Dickie //
30 Aug 2024