The solutions allow brands to deliver consistent, personalized customer experiences across paid and owned digital channels.
Sharpen's cloud contact center platform enables customers to use video kiosks at Vibrant's branch locations
Adding Clarabridge's social customer care solutions improves speed of response for the appliance maker
The e-commerce service provider improves its call center with Calabrio ONE
Thanks to the call tracking solution, the digital marketing agency has helped its apartment industry clients cut costs and increase efficiency
Knowing which leads to call and which ones to avoid is valuable data
Experiences that lead to happy customer outcomes can yield less-than-ideal business outcomes
When synergy makes a difference
It's not just for big enterprises anymore. Even mom-and-pop shops can use AI to optimize sales
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