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CRM News

Innovid Adds to Social Ads Manager

Innovid's Social Ads Manager enhancements simplify workflows, strengthen optimization, and consolidate cross-platform campaigns.

Teikametrics Announces Artificial Retail Intelligence

Teikametrics' Artificial Retail Intelligence boosts product listings, expands catalog assortment across marketplaces, and optimizes ad spend within one platform.

Uberall Launches Generative Engine Optimization (GEO) Studio

Uberall's GEO Studio helps multi-location companies get noticed and recommended by AI search engines.

Pega Launches Agentic Compliance Solution with Enhanced Pega CLM

Pegasystems' CLM and KYC solution transforms onboarding and due diligence with new genAI-powered automation.

Kustomer Expands Post-Purchase Support with Narvar App Integration

Kustomer customers can now resolve "Where is my order?" and "Where is my refund?" requests with real-time order, shipping, and returns data inside a single view.

Contentsquare Partners with Shopify

Contentsquare brings its AI-driven customer understanding to Shopify's global commerce ecosystem. 

impact.com Partners with Evertune

Companies can activate partnerships directly with the content creators that are shaping AI search recommendations through impact.com and Evertune's Partner Connect.

Krisp Launches SDK for AI Accent Conversion

Krisp's new software development kit empowers developers to build native real-time accent clarity into their platforms. (Featured on SpeechTechMag.com.)

Insightly Launches CRM Copilot

Insightly's CRM Copilot adds a conversational, natural language interface for its CRM systems.

Lorikeet Launches Voice 2.0

Voice 2.0 is Lorikeet's conversational intelligence platform for high-complexity support. (Featured on SpeechTechMag.com.)

Vonage Integrates with Salesforce's Agentforce Voice

Vonage's AI-powered voice solution for virtual and human agents brings next-gen intelligence to customer engagement. (Featured on SpeechTechMag.com.)

Onpipeline Debuts CRM Platform for Nonprofits

Onpipeline is offering a front-office AI representative that non-profits can use for free.

NexTalk Integrates with Amazon Connect, Genesys, NiCE, and SharpenCX

Users of cloud contact center software from NiCE, Genesys, Amazon Connect, and SharpenCX can now add accessibility technology from NexTalk.

Kustomer Launches Data Explorer

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

Cordial Expands Its AI Capabilities

Cordial's new insights, messaging, and first-visit personalization features give marketers clear visibility into customer intent and faster ways to act on it.

Channel99 Launches Dynamic Audiences

Channel99's new functionality integrates with LinkedIn, Google, Microsoft, Facebook, YouTube, and more.

Spreetail Unveils True Ads

Spreetail True Ads is an AI engine that helps companies identify and redirect wasted ad spand.

PAR Technology Unveils Smart Passes

PAR's Smart Passes provide a mobile-first loyalty solution for restaurants.

DoubleVerify Expands DV Authentic Attention to TikTok

With this new release, companies can identify high-performing creatives, optimize spend, and maximize campaign effectiveness across TikTok campaigns.

WunderKIND Ads Integrates with Yahoo DSP

WunderKIND Ads is expanding access to high-intent CTV moments with Yahoo DSP.