CRM News

LeadsRX Expands Cloud Support

LeadsRX Privacy Studio now supports cloud infrastructuures from AWS, Google, IBM, Microsoft, Oracle, DigitalOcean, and Rackspace.

LiveVox Launches LifeVox WFM

LiveVox WFM helps contact centers manage staffing with tools for scheduling, forecasting, and reporting. (Featured on SmartCustomerservice.com.)

Alida Launches Fall 2021 Release

Alida's Fall 2021 Release brings deeper AI, analytics, and integrations.

YuJa Integrates with Matrox Video

YuJa and Matrox Video integration enables collaboration to strengthen companies' media solutions.

Connectly.ai Partners with WhatsApp

Connectly has been named a WhatsApp Business Solutions Provider.

SAP Integrates Sales Cloud with Microsoft Teams

SAP Sales Cloud's integration lets sellers access and update customer records in Microsoft Teams.

Bizzabo Acquires TeeVid

TeeVid aids Bizzabo in launching the Ultimate Video Production Suite for events.

ON24 Updates Its Event Platform

ON24 users now have more ways to engage audiences with enhanced webinars and a new video-centric virtual event product, and capture audience insights.

Harris Poll Survey Unveils Marketers' Top Five Plans for a Post Third-Party Cookie World

Marketers have plans to deal with the phasing out of cookies, and many consumers are on board, Harris Poll data reveals.

NetSfere Launches Omnichannel Portal

NetSfere Omnichannel is a cloud-based portal for building customer communications.

DoubleVerify Launches Custom Contextual

DoubleVerify Custom Contextual creates relevant targeting categories for digital publishers and advertisers.

Factoreal Adds WhatsApp Business to Its Marketing Platform

Factoreal users can now communicate with customers through WhatsApp Business messaging.

BigCommerce Launches Ads and Listings on Google

With BigCommerce's Ads and Listings on Google, merchants can now automatically upload and sync products in their BigCommerce store to the Google Merchant Center.

Merkle Partners with TransUnion

The Merkle-TransUnion partnership enables companies to leverage first-party data across connected TV.

IDC's Future Enterprise Resiliency and Spending Survey Stresses the Need for Good CX

Improving customer experiences is good for companies' bottom line, IDC noted in its most recent report.

InterVision Adds Amazon Connect to Its Unified Communications Portfolio

InterVision is offering AWS's Amazon Connect contact center suite as part of its unified communications offerings. (Featured on SmartCustomerService.com.)

Affinity Solutions Partners with Zartico

Together, Affinity Solutions and Zartico unleash the power of real-time visitor spend intelligence.

Amazon to Launch Search Analytics Dashboard for Third-Party Sellers

Amazon's Search Analytics Dashboard will provide resellers insights on the search performance of their products.

The Trade Desk Partners with Xiaomi

The Trade Desk and Xiaomi partnership expands advertising opportunities on the open internet.

IntelliSite Launches DeepInsights Platform

IntelliSite's DeepInsights brings together IoT sensor and video data.