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CRM News

TripleLift Launches TL Spark

TripleLift's TL Spark is an advertising intelligence layer that unifies supply curation, creative, audience data, and measurement.

Conductor Launches Enterprise AgentStack

Conductor's AgentStack contains AI-native apps, developer experiences, and AEO agents powered by Conductor's unified data engine for AI visibility.

AI Is Changing the CMO's Role

Forrester outlines in a new report how marketing leaders need to adapt to AI's dominance.

SurveyMonkey Launches Guided Programs

SurveyMonkey's new guided programs help teams bring together surveys and analyze them over time to run connected, always-on feedback initiatives.

NIQ Brandbank Partners with Prodx

NIQ Broadbank and Prodx collaboration unifies product content and real-time data to help retailers deliver smarter digital shopping experiences.

Ideally Launches Ideally Canvas

Ideally Canvas unites market research and the creative process.

Engine Partners with Adoreboard on Trust Audit

Engine's Trust Audit helps organizations understand, fix, and reimagine their customer experiences based on customer trust insights from Adoreboard.

Xactly and ServiceNow Launch Agent-to-Agent AI Integration

Dispute Management AI Agent is the first product of the partnership between Xactly and ServiceNow.

Wayvia Launches Shoppable Next Generation

Wayvia's Shoppable Next Generation supports AI discoverability and campaign optimization with new tools and Meta Conversions API integration.

Canva Expands Anthropic Collaboration

New collaboration brings Canva into Claude Design by Anthropic, turning AI-generated ideas into fully editable, on-brand designs.

Paytronix Partners with Velocity Logic Group

Paytronix's partnership with Velocity Logic Group extends loyalty engagement to every pump transaction.

Consumer Use of Google for Discovery Declines

Businesses invisible to AI risk being left out of the customer journey entirely, Clutch Research warns.

Canva Unveils Canva AI 2.0

Canva AI 2.0 introduces an architecture layer that reimagines the design process.

Hightouch Launches Ad Studio

Hightouch Ad Studio helps marketers create on-brand ads at scale with AI agents.

Vox AI Turns Drive-Thru Conversations into Operational Intelligence

Vox AI Insights analyzes data from customer drive-thru interactions to provide actionable intelligence for QSRs.

Klaviyo Strengthens Canva Partnership

Expanded integration lets marketers bring their Canva designs into Klaviyo to personalize, refine, and deliver customer experiences at scale.

Twilio Launches Flex SDK and Salesforce Integration

Twilio's new Flex SDK and Salesforce Voice integration accelerate contact center deployment with human-in-the-loop capabilities. (Featured on SmartCustomerService.com.)

dig Launches ask-dig, a Video-Centric AI Social Search Platform

ask-dig allows users to ask any question and see what people actually think and say across social.

Moloco Launches AI-Powered Performance CTV for App Marketers

Moloco's Performance CTV for app marketers brings true performance advertising to the living room screen.

Outreach Partners with Salesforce

Outreach joins Salesforce AgentExchange to bring end-to-end revenue orchestration to sales workflows.