CRM News

Zuant to Launch Zuant iPhone 2.0

Zuant iPhone 2.0 offers double sync speed, badge scanning, and GDPR compliance.

New Company Majorel Launches

The new company brings together several other companies that fell under the Bertelsmann and Saham labels.

Merkle Launches Rapid Audience Layer for Data Integration

Merkle's new cloud-based marketing data solution enables centralized data storage and unifies audience insights.

Customers Are Willing to Pay More for Good Customer Service

In a new study, a majority of consumers say that customer service quality is a major factor in their shopping decisions. (Featured on SmartCustomerService.com.)

Mindmatrix Introduces Opportunity Recommendation Features

With Opportunity Recommendations, salespeople will receive custom recommendations for their opportunities when they log into the system.

Nintex Introduces Drawloop DocGen and Nintex Drawloop DocAutomation

Drawloop DocGen and Drawloop DocAutomation help sellers automate key sales processes and documents.

SoGoSurvey Integrates with Zapier

The integration enables users to connect SoGoSurvey to more than 1,400 apps to automate workflows and migrate data.

Altify Becomes a LinkedIn Sales Navigator Application Platform (SNAP) Partner

Altify's Relationship Map has been integrated with LinkedIn Sales Navigator.

Brightcove to Acquire Ooyala's Video Platform Business

The acquisition will strengthen Brightcove's market reach.

G2.com Partners with LinkedIn Sales Navigator

G2's business marketplace is joining forces with LinkedIn Sales Navigator to help sales teams connect with buyers who are actively shopping.

Persado Launches Descriptive Insights

Descriptive Insights is the latest addition to Persado Analytics, a comprehensive suite of marketing language insights on creative.

Interbrand and Zuora Partner to Help Companies in the Subscription Economy

Through the partnership, Zuora and Interbrand will help companies looking to launch new subscription services.

Lexalytics Expands Availability of Its Text Analytics Suite

Lexalytics has made its text analytics available for any computing environment.

UBank Partners With FaceMe to Launch Mia, a Digital Assistant

Mia, will give customers real-time support during the home loan application process.

ActivEngage Launches Social Advantage

Social Advantage helps auto dealers target, engage, and convert shoppers into customers on Facebook.

Kasisto and Moneythor Partner on Banking Conversational AI

Platform integration between Kasisto and Moneythor will increase the insight that the KAI platform can use to make recommendations.

Adobe Updates Customer Experience Manager

New capabilities in Adobe Experience Manager enhance content agility and personalization for marketers.

Automat and AdLingo Bring Conversational AI to Display Advertising

AdLingo and Automat are integrating their products to bring personalized brand interactions to customers.

Insightly Extends Its CRM Solution

Insightly has added territory visualization, analytics, and pricing and quoting capabilities to its CRM system.

Como and Revel Systems Expand Partnership

The partnership expands the Como Sense marketing and customer experience platform into Revel POS systems.