The new release aims to improve customer experiences through enhancements designed to deliver real-time, targeted insights.
After an online overhaul, Qubit Pro and Qubit Aura were used to create seamless multichannel visitor journeys
The insurance software company has raised CSAT scores, reduced hold times, and increased chat interactions
Freshworks helps the armored car services provider keep the money moving
The hotel event booking provider reduced costs with Sharpen Technologies
It is clear that many organizations still struggle with the same issues they had 10 or 20 years ago.
When you put customers at the heart of your decisions, you're bound to succeed
Not surprisingly, artificial intelligence is infusing every part of the sales process
Highly technical or lawyerly utterances should be eschewed—in other words, lose the jargon