One of the most transformative use cases for generative AI will be sales process automation, Gartner predicts.
Matik's technology lets Salesloft compile customer reports with ease.
The sweetener manufacturer grows sales with Crisp's data insights.
The graphics firm increases call center productivity with Genesys' workforce management.
Regal's branding solution ensures that calls go through.
Some tips and tricks I've learned, both through personal and professional experience.
Contact centers are highly complex, and they need lightning-fast decision makers.
Just about every CRM vendor or service provider highlighted in our awards section as done something with generative AI.
Can you dare to be so good you make yourself obsolete?
Produced by Unisphere Research and CRM Media