Consumers expect real-time, personalized engagement with brands—and brands are going to need customer care automation to provide it.
When is gifting most impactful, and what type of gift is appropriate? Get started with these four ideas.
Big Data and AI can be powerful tools in the sales landscape, creating more time for sellers and more revenue for your company.
Most companies, especially those with SaaS offerings, focus considerable attention on running programs to measure the health of their customers. Yet little is done to organize the data and mold it into a structured and purposeful record of customer sentiment.