Freshworks: Smart, Scalable Ticketing Solution

Freshworks: Smart, Scalable Ticketing Solution
  • 1250 Bayhill Drive
  • Suite 315
  • San Bruno CA 94066
  • USA
  • Year Founded: 2010
  • Ownership: Private
  • Number of Employees: 500 - 999
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Freshdesk Inc. is the leading provider of cloud-based customer engagement software.Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support customers through email, phone, websites, forums, and social media; Freshservice, a cloud-based service desk and IT service management solution;, an in-app support and engagement platform for mobile-first businesses; and Freshsales, a CRM solution and sales system for high-velocity sales teams. With powerful features, an intuitive interface and a freemium pricing model, Freshdesk’s products are widely used by teams and companies of all sizes, from SMB to enterprise. Based in San Bruno, California, with offices in Germany, the United Kingdom, Australia and India, Freshdesk is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. The company has over 100,000 customers around the world including 3M, Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco. For more information, visit 

Product Description

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Freshdesk is a web 2.0 customer support and helpdesk software offered as a service.

With Freshdesk you do not have to worry about purchasing dedicated servers to host your customer support software. There is nothing to download or install. Open your browser go to signup and start using your helpdesk today!


Unlike software that is too simple to be really useful or expensive bloatware, FreshDesk is software done right - Lots of features presented in a simple and intuitive way


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