A roundup of the CRM innovation taking place in eight important sectors.
01 Apr 2024
CRM helps companies score with a demanding gamer audience.
Erik J. Martin //
01 Apr 2024
Ever-expanding programming options challenge everyone today.
Erik J. Martin //
01 Apr 2024
CRM integration challenges loom for telcos in a turbulent industry.
Phillip Britt //
01 Apr 2024
Salesforce and other top CRM platforms require proper integration with existing systems and continuous employee training to maximize efficiency, data analysis, personalized marketing, and sales/marketing collaboration.
Mike Szczesny //
29 Feb 2024
Paradoxically, recessions are often the times most ripe for opportunity. Industries are reflecting on what's working well, and what needs to change. And the business models that flounder often leave in their wake seismic market gaps just waiting to be closed.
Chessy West //
21 Jun 2023
Establishing a robust customer referral program that provides a seamless process for customers to easily share their experience is the key.
Clate Mask //
11 Jan 2023
In today's world of digital selling, a broken lead handoff process between sales and marketing teams means missed opportunity and lost leads, but small and midsize businesses can take control and solve this challenge.
Margaret Wise //
14 Dec 2022
Some markets face an uphill climb, but that just makes investing in CRM even more crucial.
Leonard Klie //
10 Apr 2024
When it comes to B2B sales, here's a look at one thing that hasn't changed over the years, but needs to.
Jim Dickie //
03 Apr 2024
If CRM is your operational heartbeat, make sure it's healthy.
Danny Estrada //
20 Feb 2024
The hype is over, and the real work of making generative AI has begun.
Leonard Klie //
01 Feb 2024