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CRM Across the Wire

Medallia to Change Ownership...Again

Medallia to transfer ownership to a group led by Blackstone, Apollo, and FSK and reposition itself.

NIQ Introduces NIQ Cadence

NIQ Cadence is one system that unifies NIQ's global data, models, and knowledge.

Vonage Brings Agentic Communications to  Developers with Vonage API Power for Kiro

CPaaS offering native to the Kiro agentic IDE gives Amazon's builder ecosystem instant access to Vonage Communications and Network APIs.

MessageGears Launches Reimagined Journeys

MessageGears' new journey builder sits in organizations' own data warehouses.

The Trade Desk Partners with Travel Companies

Integrations with leading travel, hospitality, and commerce media platforms help advertisers unify campaign activation, measurement, and optimization across the open internet.

Dialpad Integrates with Google Workspace and Gemini Enterprise

Integration enables Google Cloud customers to query, analyze, and act on Dialpad's conversation intelligence across Gemini Enterprise and Google Workspace.

Yahoo DSP Launches Agent Network

With Agent Network, Yahoo DSP connects advertisers with best-in-class AI agents across the industry.

Smartly Partners with Roku

Smartly and Roku bring social advertising to CTV.

Adobe Expands Creative Agent Across Firefly and Creative Cloud

Adobe's creative products have gotten an agentic AI upgrade.

Zeta Global Brings Athena by Zeta to Agencies

Expanded Athena by Zeta now gives marketing agencies real-time intelligence.

Alvaria Integrates with Parloa

Alvaria and Parloa are teaming up for compliant, high-performance AI agents for CX. (Featured on SmartCustomerService.com.)

Yext Opens Full Platform for Trusted Agentic Marketing Execution

Yext's Brand-verified facts, local competitive intelligence across 12 million locations, and agentic marketing execution are now accessible via MCP, API, desktop, and mobile.

Shirofune Integrates with Triple Whale

Shirofune's integration with Triple Whale automate attribution-driven ad optimization across Meta, Google, and other platforms.

VideoAmp Launches AI-Powered Reporting

VideoAmp's new reporting feature provides census-level data.

Netomi Brings Agentic AI to Azure and Dynamics 365

Netomi's Enterprise Agentic AI is built for scene-based reasoning, governed execution, and operational autonomy at scale in Microsoft environments.

LiveRamp Launches Agentic Partner Program to Fast-Track Agentic Deployments

LiveRamp Agent Builders (LAB) program will supercharge library of purpose-built agents for marketers.

Adobe Introduces Brand Visibility and GenStudio for Commerce Media Networks

Adobe's latest additions to CX Enterprise reshape AI-powered search and retail advertising.

Koddi Integrates with Google Search Ads 360

Koddi's integration with SA360 enables advertisers to activate and measure commerce media campaigns alongside paid search and shopping efforts within a unified workflow.

Genspark Launches AgentBase

Genspark AgentBase is one AI agent to replace other legacy SaaS tools.

DoubleVerify Introduces DV Neura

DV's new Insight and Activation agents link intelligence to execution, while open connectivity lets advertisers access DV's platform through their preferred AI tools.