ON24 Integrates with LinkedIn for Event Marketing

ON24 and LinkedIn collaboration will simplify event creation and promotion.

ECI Software Solutions Launches Ecommerce AI Agent

ECI's AI agent combines real-time insights, content creation, and fraud detection for e-commerce merchants.

iSpot Adds Captify’s Search Intelligence to Ad Outcomes Capabilities

iSpot is partnering with Captify to expand its attribution solutions suite.

Neuron7 Launches Neuro AI Agent

Neuron7's Neuro agent combines deterministic, guided fixes and autonomous reasoning to deliver service outcomes.

Nimble Adds AI Email Marketing

Nimble's AI Email Marketing includes list management, templates, and sequences in one platform.

Innovid Expands Harmony with Conversion Signals

Innovid's Conversion Signals unlocks real-time optimization

RingCentral Adds Customer Engagement Bundle for RingEX

RingCentral's Customer Engagement Bundle introduces advanced queue management and SMS shared inbox capabilities for lightweight contact centers. (Featured on SmartCustomerService.com.)

PipelinerCRM Releases Mining-Specific Platform

Pipeliner's latest industry-specific CRM solution addresses efficiency, compliance, and stakeholder engagement for mining operations.

Constructor Showcases AI Product Insights Agent (PIA)

Constructor's Product Insights Agent (PIA) is a genAI-powered tool for product detail pages, helping shoppers choose what to buy.

8x8 Makes Workforce Management Native in Every Contact Center Seat

8x8 WFM is now a standard capability in every 8x8 Contact Center package.

Sitecore Launches Sitecore Studio

Sitecore Studio, part of the SitecoreAI platform, is an environment for designing and managing marketing AI agents.

Field Service Management Market to Be Worth $9.17 billion by 2030

MarketsandMarkets is projecting the field service management market to grow by 12.5 percent over the next five years.

Invoca Launches AI Messaging Agent

Invoca's AI Messaging Agent is a two-way SMS engagement channel that helps qualify leads and grow revenue.

Social CRM Tools Market to Be Worth $12.8 Billion by 2033

The social CRM tools market is expected to surge from a current value of $5.5 billion, Market Research Intellect predicts.

6sense Achieves ISO 42001 Certification

6sense's ISO 42001 certification underscores a commitment to responsible and ethical AI governance.

DoubleVerify Introduces DV AI Verification

DV AI Verification products enable advertisers to identify and manage AI agent interactions and avoid low-quality AI-generated content.

SMBs Seeing Revenue Boost with AI Search

Despite revenue gains, SMBs remain wary of AI crawlers due to intellectual property risks and loss of brand control, Clutch finds.

Customer Loyalty Still Exists, But It Has Shifted

New research from Clutch shows brand loyalty still exists but now depends on trust, transparency, and authenticity.

Sitecore Launches SitecoreAI

SitecoreAI is a composable SaaS platform featuring the new Agentic Studio and AI agents that help power real-time personalization, engagement, and conversion across every channel.

SnapLogic Adds Capabilities for Agents, MCP, and Enhanced AI Governance

SnapLogic's latest upgrades help companies scale digital agents more quickly and safely.