Salesforce Launches Koa

Koa is Salesforce's first CRM reasoning model built on NVIDIA Nemotron.

HappyOrNot Launches Insights and Themes

HappyOrNot Insights and Themes turn customer feedback into operational intelligence.

Covalense Digital Launches Csmart Agentic BSS Overlay

Covalense's Csmart Agentic BSS Overlay brings agentic AI capabilities to existing business support systems.

Algolia Launches MCP Server

With Algolia MCP Server, developers can now connect ChatGPT, Claude, Gemini and custom AI apps to live product data.

Demandbase Launches Mojo

Demandbase Mojo is marketing agentic AI that learns from each campaign.

Lokalise Introduces Vantage

Lokalise's Vantage is a no-code workspace for localizing marketing and long-form content.

Pipedrive Launches Nova to Turn Sales Meetings into CRM Intelligence

Pipedrive's Nova briefs salespeople before meetings, records and transcribes calls, and drafts CRM updates afterward.

Smarsh Adds MCP Server and AskSmarsh AI

Smarsh's new architecture turns manual, siloed compliance workflows into governed, AI-driven outcomes for communications data.

GReminders Launches MCP Server

GReminders leverages the open Model Context Protocol (MCP) to bring smart scheduling and CRM proxy data to top AI workspaces.

Venizum Launches Verbis Voice

Venizum's Verbis Voice brings real-time voice-to-voice translation to Salesforce Service with DeepL. (Featured on SpeechTechMag.com.)

Talkdesk Launches Talkdesk for Stores

Talkdesk for Stores connects in-store, digital, and contact center experiences.

Paytronix Brings Messaging to Access Evo

Paytronix Messaging inside Access Evo connects cross-channel campaign execution with loyalty and guest data, experimentation, and reporting tied to visits, redemptions, and spend.

Informa TechTarget Launches Buyer Intelligence

Informa TechTarget Buyer Intelligence accelerates B2B GTM workflows with actionable, person-level intent data and insights.

Riskified Brings Identity Risk Intelligence to Zendesk

Riskified's Identity Risk Intelligence in Zendesk helps retailers stop returns fraud.

Knak Launches Mobile Message Builder

Knak's Mobile Message Builder brings RCS and SMS message production into the same platform.

Zendesk Introduces Specialized AI Agents

Zendesk's new Industry and Custom Agents understand businesses and take action across the systems they use.

Snipp Introduces ChatGPT Plugin and Claude Connector

Snipp's ChatGPT and Claude connectors bring promotions and loyalty to AI assistants.

Yelp and Hatch Advance Voice AI for Restaurants and Service Pros with OpenAI's GPT-Live-1

Yelp Host, now enhanced with GPT-Live-1, transforms restaurant call handling, while Hatch's business intelligence, now with GPT-Live-1, brings advanced voice AI to help service businesses book more jobs.

FinTurk Launches PortfolioSolver and Vigil

FinTurk PortfolioSolver and Vigil bring conversational portfolio management and always-on practice monitoring directly into the FinTurk CRM platform. 

Storyblok Introduces Storyblok Agents

Storyblok Agents enable teams to have conversations with their content and automate tasks in the CMS.