Datazoom Integrates with Amazon CloudFront
15 Jan 2021
Datazoom's collector integration facilitates real-time analysis of Amazon CloudFront performance alongside other CDN logs and video playback datasets.
LoopMe Partners with Unity to Increase Ad Inventory
15 Jan 2021
Expanded collaboration through LoopMe Marketplace provides direct brand campaigns with high-impact creative units and Unity Ads.
Vericast Launches Save
15 Jan 2021
Vericast Save lets companies send deal offers directly to consumers through direct main and free-standing inserts.
Sprinklr Achieves FedRAMP-Ready Status
14 Jan 2021
FedRAMP certifies Sprinlkr's CXM Platform for U.S. government use.
Button and Branch Partner on Affiliate Marketing Solution
14 Jan 2021
Partnership leads to the combination of Button's personalization and affiliate technology and Branch's cross-platform user experience and measurement solution.
Ad Publishers Integrate with Lotame PanoramaID
14 Jan 2021
Magnite, Sovrn, Eyeota, and Advance Local support the Panorama ID to power omnichannel advertising as cookies go away.
Microsoft Adds to Dynamics 365 Commerce
13 Jan 2021
Microsoft has combined B2B and B2C capabilities in its latest version of Dynamics Commerce.
SurveyMonkey Integrates with ServiceNow
13 Jan 2021
SurveyMonkey and ServiceNow join forces for collecting feedback from employees, customers, and IT across digital workflows.
CallRevu Enhances Its Communication Intelligence (CI) Platform
13 Jan 2021
CallRevu's CI Platform is powered by artificial intelligence to provide insights into customer communications.
Observe.AI Partners with UJET
12 Jan 2021
Observe.AI has become the first workforce optimization solution provider in the UJET partner ecosystem.
Verve Group Acquires Nexstar's Digital Video Ad Platform
11 Jan 2021
Verve's acquisition of Nexstar's video platform adds to its advertising technology platform.
VoIP Provider Yay.com Launches Business Instant Messaging
11 Jan 2021
Yay.com is expanding its unified communications platform with an instant messaging and chat service.
Haptik Introduces Conversational IVR
11 Jan 2021
Haptik's Conversational IVR solution has been built in partnership with Audiocodes. (Featured on SpeechTechMag.com.)
Informatica Releases Customer 360 SaaS Solution
11 Jan 2021
Informatica's Customer 360 SaaS solution is an all-in-one master data management solution.
Pega Acquires Qurious.io for AI-Powered Speech Analytics
11 Jan 2021
Qurious.io's capabilities will assist customer service agents by analyzing service calls in real time. (Featured on SpeechTechMag.com.)
Service Objects Integrates with Microsoft Dynamics 365
08 Jan 2021
Service Objects' real-time contact data validation APIs ensure Microsoft Dynamics users have accurate and complete contact data.
FayeBSG Releases Zendesk Integration with monday.com
08 Jan 2021
By connecting Zendesk and monday.com, sales, support, and project personnel can collaborate across all Zendesk customer experience platforms.
DemandJump Launches Account-Based Attribution
07 Jan 2021
DemandJump's Account-Based Attribution enables companies to see which actions are driving pipeline and revenue, closing the loop for marketing and sales teams.
NICE Launches RPA Version 7.4
07 Jan 2021
New AI capabilities, including Click to Automate, speed automation delivery for business processes.
Smart Communications Acquires Assentis
07 Jan 2021
Acquisition will further empower financial services firms to engage in smarter customer conversations.