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CRM Across the Wire

Innovid Launches Harmony Social

Innovid unifies social, CTV, and the open web with Harmony Social.

Hightouch Launches Same-Session Personalization for Marketing

Hightouch's Same-Session Personalization brings complete customer history to real-time marketing.

Affinity Solutions’ Consumer Purchase Insights Is Now Accessible via AWS Clean Rooms

Affinity Solutions' expanded relationship with AWS equips advertisers and publishers with privacy-enhanced controls to leverage first-party data to measure and optimize ad campaigns using AWS Clean Rooms.

InMobi Launches Buyer Hub

InMobi Buyer Hub helps marketers build, plan, discover, optimize, and purchase programmatic deals.

Yext Launches Research Program

Yext's Research Program gives marketers and SEO leaders the insights they need to understand what's changing, why it matters, and where to focus next.

Outreach Partners with SAP

New Outreach integration for SAP Sales Cloud helps enable AI-powered workflows.

SEG’s Action Selling Launches AI-Powered Coaching

SEG's Action Selling additions bring AI to sales skill development and reinforcement.

PandaDoc Launches Bi-Directional CPQ Solution for Pipedrive

PandaDoc's new integration brings quoting and contract management directly into Pipedrive CRM.

Intuit Mailchimp Unveils a Suite of Tools at London Event

Intuit Mailchimp's new suite includes tools and integrations to help users better leverage customer data.

Innovid Extends Outcomes Suite to Measure Purchase Impact at Scale

InnovidXP data integration powers household-level purchase metrics across online, in-app, and in-store outcomes.

SOCi Partners with ActiveCampaign

SOCi's centralized marketing tools are combined with ActiveCampaign's advanced automation and personalization capabilities.

Seismic Launches Spring 2025 Release

Seismic's Spring 2025 Product Release brings AI to every stage of sales enablement.

Unity Launches Audience Hub

Unity's Audience Hub unlocks privacy-first advertising across mobile and CTV.

Calabrio Launches Performance Management

Calabrio Performance Management is a unified platform for agent monitoring, coaching, and more. (Featured on SmartCustomerService.com.)

Snowflake and Yahoo DSP Expand Partnership

Update brings Yahoo ConnectID into Snowflake's Data Clean Rooms.

DoubleVerify Launches DV Authentic AdVantage

DV Authentic AdVantage combines DV Scibids AI optimization with video pre-bid avoidance.

Salesforce Launches Marketing Cloud Next

Salesforce Marketing Cloud Next is an agentic AI-powered solution for two-way personalized conversations.

LoopMe Partners with Acxiom

Acxiom and LoopMe have launched a survey-based Custom Audience partnership.

Five9 Launches AI Agents and AI Trust & Governance

Five9 is entering the agentic CX space with its newest product releases.

Outreach Unveils AI Revenue Workflow Platform

Outreach's AI Revenue Workflow Platform coincides with the release of a new generation of intelligent AI Agents.