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CRM Across the Wire

AnySoft Launches Anya, a Team Sales Agent

AnySoft's Anya gives revenue leaders centralized control and visibility and every seller a personal agent.

Paytronix Announces Access Evo with Guest Intelligence

Paytronix Access Evo with Guest Intelligence will help connect more customer information, understand behavior beyond loyalty, and drive more relevant, measurable engagement.

Toast Adds Toast IQ Team and Expanded Toast IQ Grow

More than 20 updates from Toast include new Scheduling, SEO, Reviews, and Offers agents to help operators drive bottom-line impact, backed by real customer outcomes.

Automation Anywhere to Acquire Boost.ai

Boost.ai would strengthen Automation Anywhere's core AI offering with voice and conversational capabilities.

Zeta Global to Acquire Digital Audience

Zeta's acquisition of Digital Audience strengthens the identity and activation layer of Zeta's intelligent AI infrastructure, helping companies activate customer intelligence and measure its impact across channels.

Fin Launches Fin 4 at Pioneer Event

Fin 4 is a major step toward a fully agentic customer experience.

Bridg Strengthens Identity Graph

Bridg's enhanced platform helps companies expand marketing reach, improve profile accuracy, and maintain customer visibility.

Underheard Launches an AI Interviewer

Underheard's AI Interviewer platform conducts and analyzes customer interviews around the clock. (Featured on SpeechTechMag.com.)

ClicData Launches AI Dashboard Builder

ClicData's new conversational agent builds and edits full dashboards that blend multiple data sources from a single request in seconds.

Cisco Unveils Dialog at WebexOne

Cisco Dialog is an agentic harness for the Webex AI Agent platform that turns fragmented interactions into continuous customer relationships and works on customers' behalf until issues are resolved.

Algolia Acquires Velou

Algolia acquires Velou to advance AI product intelligence across every search, recommendation, and AI agent.

Adoreboard Launches Customer Revenue Impact

Adoreboard's new CX predictive intelligence platform turns customer experience into revenue impact.

Precisely Launches the Precisely Platform and Precisely AI Studio

Precisely Platform and Precisely AI Studio help organizations build the infrastructure and tools needed to deliver artificial intelligence-ready data at scale.

Front Launches Custom Autopilot Agents

Autopilot, Front's native AI agent, now lets teams create custom agents tailored to their businesses and run workflows built through plain language.

InMobi Introduces Mobius for Agentic Advertising

InMobi's Mobius processes more than 25 trillion predictions daily and helps drive advertiser outcomes.

Testlio Launches LeoSuccess

LeoSuccess is Testlio's new AI copilot for test orchestration and quality assurance automation.

HG Insights Launches Contextual Intelligence Platform

HG's updated platform gives GTM teams and AI agents a unified, connected picture of markets, accounts, and buyers.

DoubleVerify Launches Attribution Measurement and Advances Brand Suitability for ChatGPT Ads

DV helps advertisers measure the impact of advertising in ChatGPT across the customer journey while developing brand risk and suitability pilots for conversational advertising.

Integrate Launches Integrate MCP

Integrate MCP lets marketers ask business questions about their marketing campaigns, leads, spend, pipeline, and ABM data and act on the answers.

Gladly Launches Agentic Commerce

One AI now sells and serves every Gladly customer in a single conversation.