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CRM Across the Wire

Persado Debuts Marketing Compliance Agentic AI for Financial Services

Persado Marketing Compliance Agentic AI for Financial Services fuses content compliance, brand fit, and performance.

Outreach Expands Its Data Partnership Ecosystem

Outreach's data partnerships combine first- and third-party data to deliver insights across AI workflows.

InfoSum Integrates with Amazon Ads

InfoSum's collaboration with Amazon Ads helps maximize advertiser performance using first-party insights.

Celebrus Expands Its Platform in v10 RFelease

Celebrus v10 includes mobile data capture, self-service analytics, H2O support, and key integrations with Tableau and Power BI.

commercetools Launches Commerce MCP and AI Hub

commercetools' new AI-native capabilities make composable commerce systems inherently connected and actionable for AI agents.

VideoAmp Integrates with Captify

Integration bridges VideoAmp's VALID identity graph with Captify's Search Intelligence and semantic technology for intent-based insights into ad effectiveness.

SAP Announces Major Agentic AI Updates for CX at Sapphire 2025

SAP Joule AI agents highlight the expansion of SAP's Business AI initiative.

Infolinks Partners with Infillion

Integration gives Infillion's brand and agency clients immediate access to Infolinks' proprietary placements and inventory across 25,000 premium direct publishers.

Clari Launches Revenue Context

Clari Revenue Context redefines how agents work and collaborate with all revenue-critical employees across sales, marketing, customer success, and finance.

Docket Launches AI Seller

Docket's AI Seller is a multimodal agent providing product information, tech support, after-hours lead generation, and solution discovery.

Birdeye Launches Brand AI and Industry AI

Birdeye's Brand AI and Industry AI offer custom LLMs for every business and vertical.

ReflexAI Launches Studio

ReflexAI Studio helps organizations create contact center training and QA processes quickly. (Featured on SmartCustomerService.com.)

Zuora Launches Zuora Collections

Zuora Collections offers AI-powered automation to accelerate cash flow through stronger customer relationships.

Skai Expands Platform with Commerce Insights and Operations Solutions

Skai's new product suite unifies marketing and commerce functions.

Glia Launches Cortex AI Benchmarks

Glia's Cortex AI Benchmarks lets users measure and compare AI and agent performance. (Featured on SmartCustomerService.com.)

DataRobot Deepens NVIDIA Partnership

DataRobot accelerates secure deployment of AI agents and applications with NVIDIA Enterprise AI Factory-validated design inclusion.

AddSecure Acquires GroupTalk

The GroupTalk deal enhances AddSecure's offering with push-to-talk solutions.

Responsive Launches Spring 2025 Release

Responsive has expanded its platform with AI agents and self-serve capabilities.

IntelePeer Updates AI Hub

IntelePeer has added agentic AI capabilities to its AI Hub.

Reputation.com Embeds AI into Its Platform

Reputation's AI-first evolution empowers companies with deeper insights, broader reach, and future-ready infrastructure.