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CRM Across the Wire

Shirofune Integrates with Amazon Marketing Cloud

AMC Integration gives advertisers access to key metrics, including customer acquisition costs, new customer ROAS, and predicted lifetime value.

Brand Keys Names America's Most Patriotic Brands

Jeep, Ford, Coca-Cola, Levi Strauss, and Apple lead nation's patriotism parade this year.

Idomoo Launches AI Video Ads

Idomoo's AI video creator, Lucas, can now create on-brand video ads in minutes from a simple prompt.

Grammarly to Acquire Superhuman

With the Superhuman acquisition, email becomes central communication surface in Grammarly's vision for an agentic future.

MNTN Partners with ZoomInfo

With the partnership between ZoomInfo and MNTN, companies can now launch streaming TV campaigns with AI powered precision targeting.

Metricool Launches MetriLAB AI

With MetriLAB AI, Metricool becomes one of the first social media management platforms to implement Claude's MCP protocol for social media management.

Hightouch Launches Adaptive Identity Resolution

Hightouch's new capability pairs deterministic and probabilistic identity matching within the data warehouse to unify fragmented customer profiles

Ultatel Launches Intelligent Voice AI Agent for Task Automation

Ultatel's Intelligent Voice AI Agent is a fully managed service for handling routine customer service tasks.

CommBox Launches CommSite

CommSite enables consumers to chat with websites to instantly find information, resolve issues, discover products, and more.

DoubleVerify Debuts DV Authentic Attention for Social

DV Authentic Attention for Social helps advertisers measure the impact of their ads on social platforms, starting with Snap.

Intuit Introduces Virtual AI Agents

Intuit's new AI agents automate workflows for CRM, financial, and business management tasks.

CobbleStone Software Unveils Microsoft Outlook Plugin

CobbleStone's new plugin lets users manage contracts directly in Outlook.

Tenant Turner Launches Zapier Integration

No-code integration connects Tenant Turner to more than 8,000 apps in the Zapier ecosystem

Conversational AI to Reach $41.39 Billion by 2030

Human-like interactions are reshaping customer engagement and automation, The Research Insights finds. (Featured on SpeechTechMag.com.)

Alltius Launches Agentic AI Suite

Alltius' Agentic AI Suite helps financial services firms build and maintain AI agents.

Eltropy Launches Desktop Application

Eltropy's Desktop App uses fewer system resources and offers faster access than browser-based systems. (Featured on SmartCustomerService.com.)

Aquant Introduces Retrieval-Augmented Conversation

Aquant's Retrieval-Augmented Conversation guides service techs through context-aware dialogues.

Pega Achieves FedRAMP High Status

Designation empowers government clients to use Pega's gen AI-powered solutions.

Omnisend Launches AI-Powered Suite

Omnisend's new suite includes tools for natural-language segmentation, automated copywriting, and tailored product recommendations.

Wunderkind Launches Build Framework for Performance Marketing Integration

Build with Wunderkind allows companies to select the performance marketing integration tools best suited for their architecture, resources, and goals.