CRM Across the Wire

Veeva Adds Collaboration and Productivity Improvements to Veeva CRM

Veeva CRM Dynamic Attributes and Salesforce Lightning Business Apps for Veeva CRM are designed to improve team collaboration and productivity.

CleverTap Achieves AWS Retail Competency Status

CleverTap is recognized for technical proficiency and proven customer success across numerous solutions in AWS' Customer Engagement category.

ID.me Releases Secure Identity Verification Solution for CCPA Compliance

ID.me enables businesses impacted by CCPA to verify the identity of consumers who submit subject rights requests or data subject access requests.

Brainshark Acquires Rekener

Rekener brings sales scorecards to Brainshark's sales readiness and enablement solutions.

Promero Launches SMS Marketing Services

Promero SMS Marketing Services combines omnichannel digital communications, marketing, messaging with artificial intelligent Google Assistant bot and live agent interactions.

Stream and Dolby's Voxeet Partner for In-App Messaging and Conferencing Capabilities

Stream is working with Dolby's Voxeet to provide API-driven chat, voice, and video capabilities.

NeverBounce Launches Sync Email Verification

NeverBounce Sync automatically connects to email providers or CRM systems for daily list cleaning.

LiveRamp Launches Privacy Manager Consent Management Platform

Privacy Manager helps companies comply with customer data privacy laws like GDPR and CCPA.

Bedrock Analytics Joins Nielsen Connect Partner Network

The move enables CPG companies to integrate Nielsen's retail data with Bedrock's analytics platform.

Avaya Adds PCI Pal as a DevConnect Partner

PCI Pal has joined Avaya's DevConnect Program, integrating its payment processing solutions into Avaya's contact center platforms.

Madison Logic Launches ML Platform

Madison Logic's ML Platform is an account-based marketing tool that helps marketers optimize campaign strategies and accelerate customer journeys.

Neustar and TRUSTID Introduce Inbound Authentication Pro

Inbound Authentication Pro combines Neustar and TRUSTID technologies into a single, flexible solution for inbound call authentication.

TruFactor Intelligence-as-a-Service Now Available on AWS Data Exchange

TruFactor debuts more than 40 offerings as a launch partner for AWS Data Exchange.

Sprinklr Acquires Nanigans' Social Advertising Business 

Nanigans' social advertising business will complement Sprinklr's platform for customer experience management.

Lead Liaison Releases Captello Event Lead Capture Platform

Lead Liaison's Captello is focused on trade shows, events, and retail lead capture.

CASEpeer Integrates with Lead Docket

Case management software company CASEpeer has integrated with Lead Docket, a lead tracking software for law firms.

ListenFirst Launches Social Listening and Sentiment Analysis

ListenFirst's social analytics solution offers advanced capabilities that marry earned sentiment with organic and paid performance. (Featured on SpeechTechMag.com.)

Pega Expands Cloud Choice Guarantee with Kubernetes Support

Clients can deploy Pega with Kubernetes on AWS, Microsoft Azure, Google Cloud, Pivotal, and  Red Hat.

Artificial Solutions Launches Teneo Connectors to Increase Chatbot Powers

Teneo Connectors allow chatbots to harness the power of back-office technology. (Featured on SpeechTechMag.com.)

Factual Updates Audiences with AI-Based Predictive and Loyalty Segments 

Factual's latest segments identify affinity or intent using insights from real-world consumer behavior.