SurveyMonkey Introduces LaunchPad

SurveyMonkey LaunchPad offers proven methodologies, guided setup, and decision-ready insights for marketing and product teams.

Optimizely Launches Full AEO Platform with Conductor

Through a partnership with Conductor, Optimizely adds AI search visibility and optimization to its AEO offering.

Adobe Releases CX Enterprise Coworker

Adobe CX Enterprise Coworker is an agentic AI suite for customer experience orchestration.

Sprinklr Introduces LLM Insights

Sprinklr LLM Insights helps companies measure, benchmark, and influence brand visibility, sentiment, and recommendations across AI search.

NIQ Adds AI-Powered Capabilities at C360

NIQ's new capabilities help organizations operationalize trusted market intelligence across AI environments and workflows.

LiveRamp Integrates with OpenAI

LiveRamp integration brings performance optimization and measurement for marketers in ChatGPT.

CallRail Integrates with ChatGPT Ads

integration enables marketers to measure and optimize ChatGPT ads performance alongside Google, Meta, and Microsoft campaigns.

Awareness and Conversion Account for 62.6% of Total Media Spend, Gartner Finds

Analysts highlight the strategic implications of AI-driven shifts toward digital, acquisition, and human capability during Gartner Marketing Symposium/Xpo.

Highspot MCP Server Now Available in the OpenAI ChatGPT App Store

Highspot expands its agentic ecosystem with OpenAI integration, enabling sales teams to assess deal health and take action directly from ChatGPT.

BluIP and NiCE Deliver Unified UCaaS + CCaaS Solution

Integrated cloud PBX and contact center platform extends AI, analytics, and operational intelligence across the organization. (Featured on SmartCustomerService.com.)

Coevera Introduces 6.2 Release

Coevera's 6.2 update strengthens Coevera's AI-native CRM with relationship charts, smarter data management, and embedded sales enablement.

Salesforce to Run Fan Engagement and Tournament Operations at FIFA World Cup

Salesforce's partnership with FIFA brings the Agentforce 360 portfolio, including Slack, to the World Cup for workforce operations, host city collaboration, and fan engagement.

ZoomInfo Integrates with Claude

ZoomInfo has made its verified GTM intelligence available inside Claude through GTM.AI.

Amplify Expands Integration with Wealthbox CRM

New integration allows Wealthbox client data to flow from onboarding through multi-custodial account opening, investment management, and reporting within the Amplify platform.

Messagepoint Launches MARCIEAssist

Messagepoint's MARCIEAssist is an agentic AI tool to automate customer communications management.

Aircall Acquires Piper AI

Acquisition extends Aircall from customer communications into multichannel agentic revenue execution, automating follow-ups with prospects, CRM updates, deal scoring, and next steps after every customer interaction.

Sweep Launches Cross-Platform Agent That Reasons Across Salesforce, Snowflake, and Data 360

Sweep's new release provides a single agentic layer for the entire delivery lifecycle, across connected systems.

InMobi Advertising Partners with Scope3

InMobi partners with Scope3 to bring Glance's 300 million first-party users and InMobi's nearly 2 billion mobile users to AI-powered buying agents through a single connection.

Salesforce to Acquire Contentful

Salesforce will integrate Contentful into its Customer 360 platform.

Salesforce Launches AI Marketing Agents

Salesforce's new marketing AI agents build pipeline, create content, and run campaigns.