BBB National Programs Backs CBPR 2.0

BBB National Programs applauds the global CBPR 2.0 requirements as a key step toward strengthening international data privacy standards.

CMOs and CCOs Seeing Improved Budgets and Tougher Workloads

The Conference Board finds that CMOs and CCOs largely remain happy in their work.

Algolia Enhances Shopify Integration

Algolia has unlocked smarter search and faster growth for Shopify merchants.

Klaviyo Launches Composer

Klaviyo adds 75 features across its marketing, data, and analytics portfolio.

Thryv Launches AI Lead Flow

Thryv AI Lead Flow unifies marketing and sales automation for small businesses.

Idomoo Introduces Strata, an AI Foundation Model for Layered Video

Idomoo Strata generates fully editable, layered video compositions that are always on-brand.

HG Insights Unveils Unified Revenue Growth Intelligence Platform and Agentic Infrastructure

HG Insights' RGI Platform delivers market, account, technology, intent, and contact intelligence in a single experience for GTM execution.

Constructor Unveils Merchant Intelligence Agent (MIA)

Constructor's MIA explains product discovery results, suggests next steps, and automates actions for e-commerce merchandising.

Syndigo Launches Synapse to Bring Agentic PXM to Commerce

Synapse moves PXM from manual task execution to autonomous, governed operations, bringing agentic workflows directly to business users

Vonage and ServiceNow Expand Their Partnership

Vonage Contact Center with ServiceNow Voice integrates enterprise-grade voice and AI capabilities directly into enterprise workflows. (Featured on SmartCustomerService.com.)

Constant AI Releases Nia, an AI Agent

Constant AI's Nia is an AI agent that completes Skip-A-Pay processes for credit unions.

Inmar Intelligence Integrates with Eagle Eye

Inmar adds its digital offer technology to Eagle Eye's retail promotions platform.

Influencer Marketing Platform Market to Be Worth $2.03 Billion by 2031

MarketsandMarkets is projecting 12 percent CAGR for influence marketing platforms over the next five years.

Orange Business Extends Live Intelligence and Adds AI Protections

Live Intelligence Studio helps organizations build and manage AI agents, while other additions include branded calling, deepfake detection, AI-augmented customer care, and agentic telephony. (Featured on SmartCustomerService.com.)

Basis Global and AnswerRocket Partner

Researcher + AI brand tracking is the first of multiple initiatives to drive deeper insights and improved outcomes.

Fast Simon Now Tells Merchandisers Which Products are Successful, Overexposed, or Hidden Gems

Fast Simon's new AI shopping optimization solution measures and shows in real time if products are correctly merchandised to maximum conversion and sales potential.

Ringover Launches Ask Empower 2.0

Ringover's Ask Empower 2.0 AI assistant now features native conversational AI capability, from individual call transcript analysis to analyzing all historical and omnichannel conversations. (Featured on SmartCustomerService.com.)

LinkedIn Updates LinkedIn for Marketers and BrandLink

LinkedIn for Marketing's latest updates help markets scale trusted content and targeting.

ContinuumGlobal Partners with Inbox Monster

ContinuumGlobal integrated Inbox Monster's rendering and quality tools into its own Smart Marketing Engine.

Qualtrics Adds to the Customer Experience Suite

Qualtrics' new omnichannel capabilities accelerate time to value; automated text analytics enable deep customer understanding; and Experience Agents take the right action in the moment.