CRM Across the Wire

Datazoom Integrates with Amazon CloudFront

Datazoom's collector integration facilitates real-time analysis of Amazon CloudFront performance alongside other CDN logs and video playback datasets.

LoopMe Partners with Unity to Increase Ad Inventory

Expanded collaboration through LoopMe Marketplace provides direct brand campaigns with high-impact creative units and Unity Ads.

Vericast Launches Save

Vericast Save lets companies send deal offers directly to consumers through direct main and free-standing inserts.

Sprinklr Achieves FedRAMP-Ready Status

FedRAMP certifies Sprinlkr's CXM Platform for U.S. government use.

Button and Branch Partner on Affiliate Marketing Solution

Partnership leads to the combination of Button's personalization and affiliate technology and Branch's cross-platform user experience and measurement solution.

Ad Publishers Integrate with Lotame PanoramaID

Magnite, Sovrn, Eyeota, and Advance Local support the Panorama ID to power omnichannel advertising as cookies go away.

Microsoft Adds to Dynamics 365 Commerce

Microsoft has combined B2B and B2C capabilities in its latest version of Dynamics Commerce.

SurveyMonkey Integrates with ServiceNow

SurveyMonkey and ServiceNow join forces for collecting feedback from employees, customers, and IT across digital workflows.

CallRevu Enhances Its Communication Intelligence (CI) Platform

CallRevu's CI Platform is powered by artificial intelligence to provide insights into customer communications.

Observe.AI Partners with UJET

Observe.AI has become the first workforce optimization solution provider in the UJET partner ecosystem.

Verve Group Acquires Nexstar's Digital Video Ad Platform

Verve's acquisition of Nexstar's video platform adds to its advertising technology platform.

VoIP Provider Yay.com Launches Business Instant Messaging

Yay.com is expanding its unified communications platform with an instant messaging and chat service.

Haptik Introduces Conversational IVR

Haptik's Conversational IVR solution has been built in partnership with Audiocodes. (Featured on SpeechTechMag.com.)

Informatica Releases Customer 360 SaaS Solution

Informatica's Customer 360 SaaS solution is an all-in-one master data management solution.

Pega Acquires Qurious.io for AI-Powered Speech Analytics

Qurious.io's capabilities will assist customer service agents by analyzing service calls in real time. (Featured on SpeechTechMag.com.)

Service Objects Integrates with Microsoft Dynamics 365

Service Objects' real-time contact data validation APIs ensure Microsoft Dynamics users have accurate and complete contact data.

FayeBSG Releases Zendesk Integration with monday.com

By connecting Zendesk and monday.com, sales, support, and project personnel can collaborate across all Zendesk customer experience platforms.

DemandJump Launches Account-Based Attribution

DemandJump's Account-Based Attribution enables companies to see which actions are driving pipeline and revenue, closing the loop for marketing and sales teams.

NICE Launches RPA Version 7.4

New AI capabilities, including Click to Automate, speed automation delivery for business processes.

Smart Communications Acquires Assentis

Acquisition will further empower financial services firms to engage in smarter customer conversations.