CRM Across the Wire

Urban Airship Acquires Accengage

Digital customer engagement company Urban Airship has expanded its mobile engagement capabilities with its Accengage acquisition.

Qlik Releases Data Catalyst 4.0

Qlik's Data Catalyst 4.0 release broadens support for data sources beyond Hadoop.

Integrate Acquires ListenLoop to Expand Its Demand Orchestration Platform

B2B marketers can now connect programmatic ABM with demand generation to increase the quantity and quality of targeted leads.

Campaign Monitor Acquires Sailthru and LiveClicker

With the acquisitions, the company unifies under the CM Group moniker.

Bigtincan Launches Bigtincan Retail

The latest vertical solution from Bigtincan provides retail associates with advanced capabilities and tools to personalize the customer experience.

RichRelevance Introduces Hyper-Personalization for Digital Marketing

RichRelevance Hyper-Personalization combines artificial intelligence with deep learning.

MomentFeed Launches Location Finder Templates and Widgets

Location Finder Templates and Widgets enable multilocation companies to enhance and build local landing pages

AgilOne Updates Customer Data Platform

AgilOne adds machine learning-driven intelligence, advanced reporting insights, and unique features for online and offline couponing programs to CDP.

Salesforce Enhances Commerce Cloud

Salesforce Commerce Cloud now comes with new platform tools for embedding smart, personalized, and connected shopping experiences anywhere.

SalesAgility Launches SuiteCRM 7.11

SalesAgility's latest open-source CRM software features Elasticsearch and Google Calendar synchronizations.

Ingenico Launches IBM Watson-Enabled Chatbot

Ingenico has enhanced its messaging bot solution with Watson's artificial intelligence from IBM. Acquires roundCorner

Together, and roundCorner will power a unified CRM solution for fundraising and alumni and donor outreach.

Optimove Introduces Streams to Measure Marketing Campaign Impact

Optimove Streams helps marketers compare results from sequences of customer campaigns.

PhoneWagon Launches Two-Way Business SMS

The feature will allow company employees to respond to customer text messages directly from a shared inbox.

GK Software and TruRating Partner on Customer Feedback Offering

The joint offerring will provide intelligent customer feedback for retailers.

SmartAssistant Merges with E-Commerce Solutions Provider Zoovu

Its merger with Zoovu will accelerate SmartAssistant's U.S. market growth for its AI digital sales assistant platform.

OutboundEngine Integrates with Contactually

Integration lets users sync contact databases across platforms.

Continuity Programs Adds Reputation Management to Its CRM Software

Additions help companies manage online customer reviews.

WorkWise Releases OnContact CRM 10.4

OnContact CRM 10.4 features an integration with Gmail.

HubSpot Integrates with ZOOM

HubSpot launches Zoom integration to help companies add video to their communications mix.