CRM Across the Wire

Enghouse Integrates with Microsoft Teams

Enghouse Cloud and Communications Center now supports an advanced integration with Microsoft Teams.

Conversational Intelligence Developer Platform Provider Rammer Rebrands as Symbl.ai

Rammer has rebranded and announced the availability of its platform to developers for free.

NICE Launches WEM@home

NICE WEM@home is designed to help companies maintain service levels and agent engagement while working from home.

CustomerGauge Integrates with HubSpot

CustomerGauge's HubSpot integration is uniting marketing and experience data into one platform.

JW Player Launches Suite of Video Advertising Targeting Products

Advertisers can target digital video advertising at scale across publishers using JW Player technology. 

Movable Ink Makes Critical Messaging App Available at No Cost

Movable Ink's Critical Messages will be available to companies for free for the rest of the year.

Zuant Launches Lead Capture Solution for Android

Zuant for Android expands the mobile availability of Zuant's lead capture platform.

StatSocial Launches Crisis Insights to Help CMOs Navigate the COVID-19 Pandemic

Crisis Insights tracks rapidly changing consumer audience dynamics to help marketers respond to the coronavirus and economic slowdown.

MoEngage and Vidora Partner on AI-Powered Customer Engagement

MoEngage and Vidora are combining prediction capabilities into multichannel campaigns.

Global $3 Billion AI-Based Chatbot Industry Outlook Is Strong

Research finds that cost reduction and technological advancements are the most significant factors in AI's expected surge in CRM. (Featured on SpeechTechMag.com.)

Zendesk Launches Products to Help with Coronavirus

Zendesk is offering free resources, including new product bundle, to make it easier for businesses to support customers and boost remote agent productivity

Gong Adds Capabilities to Help Remote Sales Teams

Gong's Activity Calendar helps sales leaders manage remote sales teams.

Satisfi Labs Launches COVID-19 Assistant

Satisfi Labs' virtual COVID-19 Assistant provides on-demand answers to questions about venues' and popular locations' pandemic response.

Creatio Offers Products for Free to Organizations Fighting COVID-19

Creatio is letting certain organization use Service Creatio for free through Oct. 1.

vidREACH Releases vidREACH Individual for Small Businesses

vidREACH Individual is designed to help small businesses and individuals enhance video email communications.

Sprinklr and Facebook Partner to Support Health Organizations During COVID-19

Sprinklr is part of a new program that Facebook is launching to help health organizations optimize Messenger experiences to communicate with the public.

Adzooma Helps Businesses Grow for Free During COVID-19 

Adzooma will be providing everyone, including existing customers, free access to its advertising platform until June 1. 

Uberflip Launches Demandbase App

The Demandbase app within Uberflip's CEP will enable marketers to dynamically personalize content destinations for ABM programs at scale.

Brainshark Introduces Mobile Offline Capability

With Brainshark's mobile app, sales reps in low-connectivity areas can access courses and content offline with data synced back to Brainshark when they go online.

Movable Ink Extends Personalized Visual Experiences to Mobile App Messages

Movable Ink for Mobile brings personalized, data-activated visuals to push notifications and in-app messages.