boost.ai Named an OpenAI Select Partner
18 Aug 2026
Conversational AI provider boost.ai has joined OpenAI Partner Network as a Select Partner. (Featured on SpeechTechMag.com.)
Upland Partners with Carahsoft
18 Aug 2026
Carahsoft will resell Upland's customer support technology to government agencies.
AudioCodes, AnywhereNow Certified by Microsoft
18 Aug 2026
AudioCodes' Voca CIC and AnywhereNow's Tendfor voice products certified for Microsoft Teams.(Featured on SpeechTechMag.com.)
Uniphore Launches Marketing AI
18 Aug 2026
With Uniphore Marketing AI, digital twins and custom small language models help marketers know every customer better, simulate outcomes before spending, and predict what's next.
PolyAI Integrates with Epic EHR
18 Aug 2026
PolyAI's dialog agents handle scheduling, prescription refill requests, and routine inquiries across more than 75 languages.
Omnisend MCP Now Works with Anthropic's Claude
18 Aug 2026
Omnisend now lets marketers ask questions of Claude and get answers back in the same app.
OptifiNow Integrates with Meera AI
14 Aug 2026
Integration uses real-time CRM data from OptifiNow to trigger AI-powered SMS and voice outreach, qualify prospects, and connect sales-ready leads with live agents through Meera.
InMobi Advertising Launches a Conversational AI Agent
14 Aug 2026
InMobi's new conversational AI agent helps Buyer Hub users build and optimize campaigns with natural language.
Regal Integrates with Five9
14 Aug 2026
The integration makes Regal's autonomous AI voice agents available to Five9 customers. (Featured on SmartCustomerService.com.)
Adobe Releases Workfront AI Collaborators
14 Aug 2026
Adobe Workfront AI Collaborators are marketing assistants for creating product landing pages and related content.
DoubleVerify Expands Measurement Coverage on TikTok Pangle
14 Aug 2026
Advertisers can access DV's brand suitability and viewability measurement across TikTok Pangle's mobile app inventory.
QSIC Introduces Playbook for In-Store Campaign Planning
12 Aug 2026
QSIC's Playbook is an in-store planning tool that forecasts the optimal strategy and outcomes based on real sales data down to the store level.
ChurnZero Launches Retrospective
12 Aug 2026
ChurnZero Retrospective is an AI agent that automatically analyzes accounts when they churn.
Glance Partners with Productsup
12 Aug 2026
Companies can now connect their product feeds to Glance without custom APIs.
Clearwave Launches AI Patient Engagement Platform
12 Aug 2026
With Clearwave's AI Patient Engagement Platform One agentic workforce automates the entire patient journey. (Featured on SmartCustomerService.com.)
Xactly Partners with ServiceNow
12 Aug 2026
Partnership brings Xactly's Intelligent Revenue Platform directly into ServiceNow CRM.
SurveyMonkey Launches ChatGPT Plugin
12 Aug 2026
SurveyMonkey's new plugin lets users create and edit surveys, analyze responses, and surface insights from feedback data, all without leaving ChatGPT.
CallRail Updates Voice Assist
12 Aug 2026
Custom AI agents now qualify callers, route leads, and brief teams before every transfer. (Featured on SmartCustomerServcice.com.)
6sense Brings Intelligence Directly into AI Agents and Entire GTM Stack
11 Aug 2026
6sense product innovations put intelligence inside MCP-compatible AI agents; programmatically through new APIs; and within advertising workflows.
Viral Nation Launches AI Discovery
11 Aug 2026
Viral Nation's AI Discovery is a a social-first GEO offering to connect consumers with companies via AI searches.