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CRM Across the Wire

Glia Launches Prospect Snapshot

Glia's Prospect Snapshot turns scattered business records into actionable prospect intelligence.

Intradiem Introduces Queue Optimizer

Intradiem's Queue Optimizer helps call center operators dynamically orchestrate staffing in real time.

Observe.AI Launches Headless Companion Agent

Observe.AI's new headless capabilities let companies embed real-time guidance, automation, and after-call work directly into CRM and agent desktop experiences.

OptimizeGEO Unveils Integrated Demand Engine

OptimizeGEO's new technology unifies organic and paid AI discovery, SKU-level shopping intelligence, and agent-powered execution.

AlikeAudience Partners with Index Exchange

AlikeAudience and Index Exchange are expanding audience activation.

Melissa Adds Address Suggestions to Global Address Verification

Melissa's Address Suggestions helps businesses recover more valid addresses at point of entry.

CallRail Introduces Market Insights

CallRail's new Market Insights provides industry-specific peer comparisons and recommended next steps to improve lead engagement.

Cyara Launches Agentic CX Trust Platform

With Cyara'es Agentic CX Trust Platform, companies can show how their AI agents behave with real customers, catch failures the moment they happen, and make sure they never happen twice.

Syndigo Partners  with Microsoft on Commerce Solutions

Microsoft integrations advance Syndigo's Frontier Commerce vision.

ZoomInfo Launches MCP Connector and API on Snowflake

With ZoomInfo MCP and API, customers can now use verified ZoomInfo company, contact, intent, and Scoops data inside Snowflake CoWork, Cortex Agents, and their own warehouse pipelines.

Pinnacle Ai Expands AI Tools

October updates add analytics and payments to AI Studio sites, voice conversations with Ask AI on mobile, and workflow testing inside AI Builder.

Wix Introduces Studio Two for Web Creation 

Wix Studio Two combines hands-on visual control, standard React code, and an open workflow connected to AI tools. 

8x8 Earns Microsoft Certification

8x8's Microsoft Certification simplifies global calling with 8x8 Voice for Microsoft Teams.

Liferay Introduces SEO & AEO Studio

Liferay SEO & AEO Studio gives marketing teams a single place to monitor and improve visibility across traditional search engines and AI answer engines, at scale.

vivenu Launches MCP Server

vivenu brings live ticketing operations into AI tools including Claude and ChatGPT with vivenu MCP Server.

NIQ and Google Partner to Advance Agentic Commerce

Built with Google Cloud and Gemini for Business, NIQ and Google commit to transforming AI-driven product discovery, availability, and measurement.

Invoca Launches Messaging Agents for Google Ads

With Invoca's Messaging Agents for Google Ads, AI agents answer, qualify, and book consumers who message from Google Ads.

Tracer Labs Launches Trust ID

Tracer Labs' Trust ID is an identity platform that recognizes website viewers and their AI agents.

Zoho Updates Zoho Analytics

Zoho Analytics now includes semantic and ontology layers grounded in organizations' own data.

Act-On Launches Prebuilt Marketing Automation Solutions for Credit Unions and Regional Banks

Act-On's new solutions reflect a broader vertical-market strategy combining marketing automation experience, industry expertise and AI