Being able to communicate in the language of your customer is critical. Is ChatGPT up to the task?
Jason Hemingway //
07 Nov 2024
How the rise of personal agents will change how consumers buy and retailers sell online.
Jonathan Taylor //
04 Nov 2024
CRM is often viewed primarily as data and technology rather than a methodology to help brands understand audience needs, deliver rational and emotional value, and measure impact.
Joe Rueckert //
30 Oct 2024
The one-size-fits-all approach to retail is over. Consumers want personalization, and AI can deliver.
Cédric Chéreau //
18 Oct 2024