Here's how to elevate customer service, sales, and the rest of your business operations.
Establishing a robust customer referral program that provides a seamless process for customers to easily share their experience is the key.
In today's world of digital selling, a broken lead handoff process between sales and marketing teams means missed opportunity and lost leads, but small and midsize businesses can take control and solve this challenge.
Consumers have come to appreciate the individualization of algorithm-powered product recommendations—and if anything, they want these interactions to be even more customized. Consistently achieving that is impossible without automation.