Nearly every organization has been impacted by the 2020 digital transformation rush. Those that have not made moves to adapt stand to lose market share to competitors, suffer customer retention and loyalty fallout, and even face potential bankruptcy.
With so many changes throughout the business world, many are starting to wonder: Is our new working reality the way of the future?
The retail industry as we knew it is fading away, but it leaves behind four important lessons on managing customer relationships based on the best and worst examples of the industry.
Remote work is more prevalent, and critical, than ever, and so is the need to ensure you have proper security in place for your mobile CRM.