Part of the evolution of contact centers is finding the right mix of automation and human interaction to provide the best possible experience for customers.
Chris McGugan //
20 Dec 2022
By deploying virtual reality (VR) and augmented reality (AR) booth displays, presenters can drive traffic, receive better feedback and word-of-mouth endorsements, and offer prospects a deeper understanding of their product.
Rusty Bishop //
16 Dec 2022
Better education and innovations like AI and mobility will make CRM platforms more likely to stick.
Vispi Daver //
15 Nov 2022
For businesses, getting the help they need to optimize their website, especially for mobile users, will pay high dividends in the end.
Greg Walthour //
26 Oct 2022