Across the globe, channel partners hold an estimated $1.5 trillion worth of unsold products at any given time. Getting timely, decision-grade channel data—including a clearer view of end customers—can uncover new ways to boost product sales, translating into millions of dollars in additional revenue.
Ted Dimbero //
10 Apr 2017
Traditional contact centers need to give way to omnichannel engagement centers. (Featured on SmartCustomerService.com.)
05 Jul 2015
Six steps to address this costly challenge.
Jason Angelos //
30 Jan 2015
Re-architect customers' journeys to deliver a unified brand experience.
Gus Gikas //
16 Jan 2015