Wireless carriers finally begin their 5G rollouts, and the business potential is huge, as a world of new opportunities opens not just for consumers but for the companies that want to do business with them.
Leonard Klie //
10 Jan 2020
Companies adopt a new way to collect information in their ongoing quest to gain a single view of the customer
Paul Korzeniowski //
10 Jan 2020
In 2020, customers will demand both in-store and online touchpoints
Phillip Britt //
10 Jan 2020
Having tons of customer data means nothing unless companies can turn it into actionable intelligence that they can use to influence or alter the bottom line. That translation might not happen immediately, but it has to happen eventually if data projects are to sustain themselves.
Phillip Britt //
26 Nov 2019
It is scientifically proven to increase knowledge retention and praised for its ability to pinpoint employees' strengths and weaknesses. But even as microlearning is increasingly embraced, its definition and value is still vastly misunderstood. Here we debunk five common myths about this innovative learning approach.
Jim Bowley //
13 Jan 2020
With a few straightforward process changes, and by leveraging technology, you can progress toward eliminating bottlenecks to better optimize your time and resources. But first, you have to know what to look for.
Adam Plummer //
07 Jan 2020
To marketers trying to swim through a flood of disconnected customer data, a CDP can look like the life preserver needed for them to stay afloat. And if it is the real deal, it can be. Here's a look at the CDP field today.
Augie MacCurrach //
26 Nov 2019
Are you tired of sales software that seems stuck in the '80s and '90s? Join the #NoCRM Revolution, which is less about abandoning CRM and more about finding ways to unfetter your sales teams so that they can deliver real value.
Trevor Templar //
22 Nov 2019
With hundreds of sales enablement solutions from which to choose, how do you assess what you truly need?
Jim Dickie //
10 Jan 2020
While some of the predictions for 2020 involve revolutionary, cutting-edge technologies like blockchain, advanced analytics, and artificial intelligence, many more of the predictions involve strategies and technologies that have been around for years but have yet to be adopted.
Leonard Klie //
16 Dec 2019
More customer data leads to smarter AI, and the sky's the limit
Barton Goldenberg //
26 Nov 2019
They're continually evolving, not going away
Paul Greenberg //
01 Oct 2019