You know things are going to be different post-pandemic, and you may even be finalizing a strong transition plan to put into place. For true success, part of this transition plan must include a specific plan for resetting the journey with your customers.
COVID-19 is changing sales forever—and the new mantra is digital-first
Companies that have already embraced the growing role and influence of digital or "inside" sellers—or who are willing to start now—can harness the rise of inside sales to adapt to remote selling models that are clearly here to stay.
All of us—technology providers, businesses, and consumers—must collectively work together to find new solutions if we are to reach the other side of this crisis.