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ServiceNow - Put AI to Work
2225 Lawson Ln
Santa Clara CA 95054-3311
USA
www.servicenow.com
Year Founded: 2004
Ownership: Public
Number of Employees: over 1,000
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Categories
Customer Service/Call Centers/Contact Centers
Enterprise CRM Solutions
Articles Mentioned
ServiceNow and Five9 Expand Partnership
Customer Engagement Solutions Market to Grow by $16.31 Billion Through 2028
Retail AI Market to Be Worth $164.74 Billion by 2030
ServiceNow Introduces Workflow Data Fabric, Expanded Partnerships
ServiceNow and Zoom Expand Partnership
SupportLogic Launches Voice Connect and Expand
ServiceNow Launches Xanadu Release of the NOW Platform
GoTo Introduces GoTo Connect CX
The Best Customer Experience Suite: The 2024 CRM Industry Leader Awards
Chatbot Market to Grow by $5.37 Billion by 2028
GoTo Adds 40 Features to GoTo Connect
ServiceNow Partners with Boomi
ServiceNow Acquires Raytion
Dialpad Enhances Ai Sales
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
ServiceNow Partners with IBM and Microsoft and Adds New Automation Solutions
At Knowledge '24, ServiceNow Partners with Genesys and Adds GenAI Capabilities to Now Assist
CRM in Media/Entertainment: Vertical Markets Spotlight
CRM in Utilities: Vertical Markets Spotlight
ServiceNow Launches Washington, D.C., Platform Release
Top AI Jobs Are CRM-Related
How to Empower Your Sales and Marketing Teams with CRM Tools in 2024
ServiceNow Expands Partnership with NVIDIA to Offer Telco-Specific GenAI
ScreenMeet Launches AI Assist
Aavenir Unveils Avy AI
A Look Ahead at CRM in 2024
CRM Playaz Panelists Predict AI Will Be Tablestakes in CRM in 2024
ServiceNow Expands Collaboration with AWS
ServiceNow Expands Now Assist
Microsoft Adds Copilot Capabilities in Dynamics 365
Deloitte and ServiceNow Expand Alliance
TheLoops Adds GenAI to Its Predictive Data Platform
ServiceNow Launches Now Assist, Embedding Generative AI Across the Now Platform
Coveo Adds Relevance Generative Answering
UJET and Google Cloud Integrate with ServiceNow
Flowolf Acquires SalesWon
ServiceNow Expands Generative AI Capabilities
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
ServiceNow Launches Now Assist for Virtual Agent
ServiceNow Adds Generative AI to the Now Platform
ServiceNow to Acquire G2K
Infosys Partners with ServiceNow to Develop Live Operations Platform
ServiceNow Launches the Utah Release of the NOW Platform
Waylay Joins ServiceNow Partner Program
PagerDuty for Customer Service in ServiceNow CSM Now Available
ServiceNow and Zoom Expand Partnership
Infobip Integrates with ServiceNow
3CLogic Voice-Enables ServiceNow’s Virtual Agent
ServiceNow Unveils NOW Platform Tokyo Release
The Best Contact Center Interaction Analytics: The 2022 CRM Industry Leader Awards
3CLogic Integrates with ServiceNow Healthcare and Life Sciences Service Management
Language I/O Integrates with ServiceNow
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
Qualtrics and ServiceNow Partner on Qualtrics Embedded Insights
3 Ways Digital Transformation Is Driving Customer Experience
Copado Expands Robotic Testing Solution for SAP and ServiceNow
ServiceNow Launches Service Operations Workspace, App Engine Management Center, and Public Sector Digital Services
Socure and ServiceNow Partner on Banking Experience
Quantum Metric Integrates with ServiceNow
ServiceNow Launches San Diego Release of NOW Platform
CRM Integration Equals Better Cross-Team Collaboration
How Augmented Reality Is Shaping the Future of In-Person Service
Productivity Tools Advance to Assist Remote Workforces
3CLogic Adds SMS Capabilities to ServiceNow Solution
Translations.com Announces Certification of ServiceNow Integration
ServiceNow Launches Impact
Aisera Launches Ticket AI
ServiceNow and Qualtrics Integrate
ServiceNow Launches Messaging Service with Twilio
SnapLogic Launches Flows to Enable Smoother Business Integrations
ServiceNow Launches Rome Update to Its Now Platform
C3 AI Launches C3 AI CRM
Qualtrics Builds New Bridges for Customer Data and Feedback: The 2021 CRM Conversation Starters
Five9 Acquisition Turns Zoom into a Full Business Communications Company: The 2021 CRM Conversation Starters
Wipro Launches FieldX
3CLogic and ScreenMeet Partner to Enhance ServiceNow’s Omnichannel Capabilities
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
The Top Customer Service Trends: Digital Channels Overtake Service Options
University Answers Queries Quicker with ServiceNow
3CLogic Partners with ServiceNow
ServiceNow Adds Capabilities to Help in Fighting Pandemic
Engagement Hubs Put Customers at the Center
Marketers Move to Chart Journeys in Real Time
Qualtrics Launches Customer Care Command Center
Customer Value Management: Filling the Value Gap in CRM Tools
Qualtrics Introduces XMOS, the Operating System for Experience Management
ServiceNow Partners with Qualtrics
ServiceNow to Acquire Intellibot
AVOXI Integrates with Zendesk, HubSpot, FreshDesk, and ServiceNow
ServiceNow Launches Quebec Release of the Now Platform
Field Service Goes High Tech Amid the Pandemic
3CLogic Integrates Cloud Contact Center with Zoom
Medallia Updates Products for Managing Disrupted Remote Workforces
ServiceNow Releases Vaccine Administration Management
SurveyMonkey Integrates with ServiceNow
TeamViewer Integrates with Salesforce and ServiceNow
ServiceNow Acquires Element AI
Renegotiating Contracts During COVID Is Good Business
ServiceNow Launches Connected Operations
ServiceNow Launches Paris Release of Now Platform
TechTarget Launches Prospect-Level Intent
Sprinklr Specializes in Customer Experience, with a Sprinkle of AI: The 2020 CRM Rising Star Awards
Zoom Video Communications Enables Business to Continue During the Pandemic: The 2020 CRM Rising Star Awards
Medallia Launches Service Experience Quickstart for ServiceNow
Sprinklr Integrates with ServiceNow
3CLogic Announces New Cloud Call Center Solution for Microsoft Dynamics 365
How to Price Right the First Time—and Deliver Value to Customers
The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
ServiceNow Partners with Zoom
CareAR Announces Augmented Reality Integration with ServiceNow
3CLogic Integrates Cloud Contact Center with Microsoft Teams
ServiceNow Launches Telecommunications and Financial Services Solutions
Pega Introduces Pega Process Fabric at Online Event
Qualtrics Adds CoreXM Capabilities
Vonage Integrates with ServiceNow
Talkdesk Launches CX Cloud and Connections at Opentalk Virtual Event
Translations.com Integrates GlobalLink with ServiceNow, Contentstack, Bloomreach, CoreMedia, Contentserv, and commercetools
ServiceNow Integrates with Adobe
ServiceNow Introduces Now Intelligence
Don’t Repel Sales Prospects You’re Trying to Attract
Sprinklr’s Winter 2020 Release Delivers 400 New Capabilities
ServiceNow to Acquire Passage.ai
ServiceNow Introduces Industry Solutions Strategy
Make Your Business Case an Offer They Can’t Refuse
Attivio and GlideFast Partner with ServiceNow
The CRM Top 100 Companies in Customer Service, Marketing, and Sales
Microsoft Partners with ServiceNow
Coveo Launches Relevance and Recommendations Technology for ServiceNow
Serviceaide Adds to Luma's Capabilities
ServiceNow to Acquire Appsee's In-App Mobile Analytics Platform
Upland Software Releases Enhanced RightAnswers Knowledge Management Solution
ServiceNow Acquires FriendlyData
ServiceNow Integrates with Box
ServiceNow Introduces Virtual Agent
3CLogic Integrates with ServiceNow
Best Call Center/Contact Center Infrastructure Software: The 2018 CRM Service Leaders
The 2018 CRM Service Rising Stars: noHold
3CLogic Partners with MapAnything
The 2017 CRM Market Rising Stars: MapAnything
3 Keys for Shifting to Preemptive Customer Service
MapAnything Unveils Spring '17 Updates
Bright Pattern Brings Omnichannel Communications to ServiceNow
MapAnything Integrates with ServiceNow
The 2017 CRM Service Rising Stars: Jive Talking—and Listening
Make CRM Smarter
noHold Integrates with ServiceNow
Why It's Critical to Invest in Customer Success
Customer Success Management Comes of Age
Jive Releases Jive for Customer Engagement
Accenture Acquires CRMWaypoint
Accenture to Acquire Cloud Sherpas
Cloud Sherpas Acquires Innoveer, Navigis
Game On: Gamification Strategies Motivate Customer and Employee Behaviors