Smartsheet Adds  AI Agents, Integrations and Security Advancements at ENGAGE 2026

Smartsheet, providers of a work management platform, at its ENGAGE 2026 event introduced artificial intelligence agents, agentic workflows, system integrations and security controls.

"Most organizations have AI in one place, their data in another, and governance as an afterthought. Teams still spend hours on status reports and follow-ups, and IT struggles to see what AI is doing with company data," said Pratima Arora, chief product and technology officer at Smartsheet, in a statement. "Today we're putting AI agents on that routine work, connecting data across the tools teams already use and adding the security and governance controls that keep every AI action inside the rules you set."

Smartsheet new Agentic Workflows and specialized AI agents take on status reports, data checks, and project setup, using live project data and existing permissions. Agentic Workflows turn a plain-language request, such as a weekly project summary or a check on risks and dependencies, into a recurring task that runs on its own. Specialized agents take on more complex work on request. People ask Smart Assist or a connected AI tool, and the right agent picks it up, with nothing to set up or manage. These agents include the following:

• Creation Agent: Turns a plain-language goal into a working project, with sheets, dashboards, reports and automations built in minutes, so new work starts the same day.
• Data Quality Agent: Reviews sheets and flags issues by severity, on demand or on a schedule, so teams catch problems before they become surprises.

Smartsheet's new integrations include ServiceNow, Microsoft Dynamics 365, HubSpot, Workday GitHub, Zendesk, Airtable, and Monday.com.

The company's other announcements at the Engage event included the following:

• ISO/IEC 42001 Certification: Independent auditors confirmed that Smartsheet meets international standard for responsible AI management.
• IRAP Assessment: Government-endorsed assessors tested Smartsheet security controls against the Australian government's security manual, giving public sector agencies independent verification that the platform is secure enough for their sensitive information.
• Security Event Streaming: Sends audit events to security monitoring tools like Splunk and Microsoft Sentinel in near real time, replacing scheduled pulls with a feed that is configured once.
• Data Classification : Admins define their own sensitivity labels, such as general, confidential or protected health information, and people apply them as they work, with centralized reporting and an audit trail of every change.
• vsActual, an AI-native planning and execution product that shows leaders whether work is on track against their priorities, so they can catch execution drift while it's still fixable.