Foreign language chat technology allows you to converse with customers in different languages without the need to employ a team of linguistic experts, saving your business time, money and effort while opening the door to countless opportunities across the globe.
Jason Smith //
02 Feb 2021
Here is why and how you should transform your customer service center into a flagship storefront that generates revenue, customer satisfaction, and trust.
Joseph Ansanelli //
27 Jan 2021
Customer experience, revenue, and costs are impacted by not having a digital returns approach, as the absence of true returns data means that many retailers do not have an end-to-end view of their business.
Dan Nevin //
19 Jan 2021
Now is the time to anticipate and strategize for the post-pandemic changes in outlook and behaviors.
Michelle Wildenauer //
12 Jan 2021