Get CRM Media in your inbox -
Sign up for free
toggle menu
Home
Subscribe
CRM
Magazine
CRM eWeekly (e-Newsletter)
News
CRM Featured Articles
CRM Across the Wire
In Depth
Features
ViewPoints
Case Studies
Columns
Insight
Blog
Customer Service
Marketing
Sales
More Topics
Analytics
Big Data CRM
Channel Management
Cloud-based CRM
Enterprise CRM
Integration
Mobile
SMB/Mid-market CRM
Social CRM
Topics
Industries
White Papers
Best Practices Series
Reports & Research
Resources
CRM Buyer's Guide & Directory
Current Issue
Previous Issues
Industry Awards
Service Awards
Jobs
Webinars
Events
CX Connect 2023
CRM Evolution Conference
Smart Customer Service Conference
SpeechTek
Digital Experience Conference
About
What Is CRM?
About Us
Contact US
How to Advertise
Getting Covered
Editorial Calendar
Reprints
Medallia: Experience Management Software Platform
6220 Stoneridge Mall Rd Floor 2
Pleasanton CA 94588
USA
www.medallia.com
Year Founded: 2001
Ownership: Private
Number of Employees: over 1,000
Edit this listing
Categories
Customer Data Analytics
Customer Service/Call Centers/Contact Centers
Enterprise CRM Solutions
Articles Mentioned
Crisis-Proof Your Brand: The CMO-Led Playbook for Protecting the Customer Experience
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
Medallia Adds Agile Research to Experience Cloud
Medallia Adds AI to Experience Cloud
3CLogic Partners with Medallia for AI-Powered Analytics
Why Contact Center Engagement Needs to Be a Top Priority This Holiday Season
Don’t Make Me Pay More for Bad Service
Cogito Partners with Medallia
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
Medallia Partners with Cresta, Five9, and LivePerson
CRM in Financial Services: Vertical Markets Spotlight
CRM in Retail/E-Commerce: Vertical Markets Spotlight
Interaction Analytics Helps Improve Coaching/Training
Medallia Launches Experience Orchestration
The CX Leader's Evolution and Business Impact
Medallia Launches Frontline Engagement and Quality Management App on Salesforce AppExchange
Five Top Innovating CRM Companies for 2022: The CRM Conversation Starters
Medallia Wins New Markets and Geographies: The 2022 CRM Conversation Starters
Medallia Approved for Medicare/Medicaid Surveys
Medallia to Acquire Mindful
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
Medallia Launches Medicare Stars Solution
The Real Truth About Partnering with Customers
Medallia Acquires CXTeam
Challenger Introduces Loop Sales Coaching Technology
Medallia Launches Guidewire App
Medallia Launches Athena Studio for Building AI Models
Sentiment Grows in Significance as COVID Surges
Medallia Integrates Stella Connect with Snappy Gifts
Medallia Acquires Fields Healthcare Research
Medallia Launches Digital Suite
Rybbon Integrates with Medallia Experience Cloud
Medallia Announces Medallia Marketing Experience on Salesforce AppExchange
The Best Business Intelligence and Analytics: The 2021 CRM Industry Leader Awards
Five9 Acquisition Turns Zoom into a Full Business Communications Company: The 2021 CRM Conversation Starters
Medallia Launches Healthcare Payer Member Retention and Engagement Suite
Thoma Bravo Acquires Medallia
Inconsistent Communication Is Costing You Customers. Here Are 5 Ways to Help
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
Medallia Taps Oracle as a Preferred Cloud Infrastructure Provider
Medallia Launches Ambulatory Patient Experience Suite
Medallia Unveils Developer Platform and Medallia Go at Experience 21 Day 2
Medallia CEO: Better Analytics Leads to Better Customer Experiences During Pandemic
Medallia Launches Intelligence for Restaurants
Medallia Launches Prebuilt Solutions for Healthcare and Sales Industries
Medallia for Microsoft Dynamics 365 Now Available on Microsoft AppSource
LivePerson Partners with Medallia
Medallia Moves to Acquire Decibel
Medallia Partners with Red Box
Medallia Updates Products for Managing Disrupted Remote Workforces
Medallia Integrates with People.AI
Khoros and Medallia Partner
Medallia Partners with Five9 to Provide Contact Center Leaders with Rich Insights
Medallia to Integrate with Oracle Cloud CX
Medallia Launches Closed Loop Service for Salesforce on Salesforce AppExchange
Medallia Partners with Tableau
Medallia Integrates LivingLens with Zoom Video Communications
Medallia Acquires Sense360
Medallia Acquires Stella Connect
Medallia Launches Service Experience Quickstart for ServiceNow
On the (Online) Scene: Medallia, Talkdesk, Verint, Genesys, and Pegasystems Hold Virtual Events
The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
Medallia and Ipsos Partner on Medallia Total Healthcare Experience
Medallia Launches Digital Disruption Quickstart
Medallia Launches Quickstart Solutions for Government and Education
Medallia Launches Medical Solutions Suite
Medallia Partners with Veeva Systems
Fred Reichheld Suggests Earned Growth as a New Loyalty Metric
Medallia Launches Medallia Speech
Medallia Launches Quickstart Solutions
Medallia Acquires Voci Technologies
Medallia Launches Take Care Initiative
Medallia Launches Insights Suite
Medallia Completes Acquisition of LivingLens
Medallia Launches Sales and Service Experience App on Salesforce AppExchange
Medallia Launches Social Rival Intelligence
Medallia Achieves FedRAMP JAB Authorization
What Lies Ahead for CRM?
Medallia Launches Voice of the Public Solution for Governments
Medallia Acquires Collaboration Platform Provider Crowdicity
Invoca Releases Signal Discovery
The CRM Top 100 Companies in Customer Service, Marketing, and Sales
OZ Partners with Medallia
CRM Magazine Names Its 2019 Customer Service Leaders
Best Enterprise Feedback Management (EFM): The 2019 CRM Service Leaders Awards
Mastering Data Requires Attention to Detail
CallMiner Partners with Medallia for Voice of the Customer Insights
An Empowered Workforce Needs a Culture of Engagement
Avtex Partners with Medallia
Medallia Launches Digital Partner Program
Medallia Adds AI to Experience Cloud
Best Enterprise Feedback Management (EFM) Software: The 2018 CRM Service Leaders
CEM Market to Triple by 2022, Research Firm Reports
Medallia Updates Text Analytics
Medallia Integrates Medallia for Digital with Its Experience Cloud
Medallia Adds Admin Suite to Experience Cloud
Medallia Unveils Experience Cloud
Medallia Acquires Kampyle for Its Voice of the Customer Capabilities, Launches Medallia Digital
Medallia Expands Its Integrations
The 2016 CRM Service Leaders: Enterprise Feedback Management
Attensity Integrates with Informatica, Offers DiscoverNow Cloud-Based Text Analytics Tool
Medallia Releases Ask Now Solution
Medallia Partners with Leading Thinker Fred Reichheld and HuddleUp
SMBs See Strength in Intimacy
The 2015 CRM Service Leaders: Enterprise Feedback Management
Medallia Releases Resolve to Help Companies Pinpoint Pain Points
Medallia Releases Medallia for Salesforce
Medallia Adds Languages to Its Text Analytics Platform
The 2014 CRM Service Leaders
Medallia Expands B2B Offering with 360-Degree Account Management Reporting
Medallia Releases Mobile 2 Smartphone App
Medallia and TripAdvisor Partner to Encourage More Online Guest Reviews
CRM Service Awards: Service Leaders
Medallia Adds Sentiment Analysis to Text Analytics Platform
The 2012 Service Leaders
Customer Experience Professionals Association Launches
The 2011 Service Leaders
Collecting Feedback Makes Cents
Medallia Launches Integrated Text Analytics Solution
The Hospitality Suite