Most CRM implementations fail not because companies choose the wrong platform, but because they skip the critical first step: designing their sales motion.
Andy Fowler //
29 May 2026
It's the end of anonymous loyalty: Generation Alpha will make traditional loyalty obsolete by expecting brands to earn trust from day one.
Lara Compton //
28 May 2026
Sprawling, fragmented technology stacks hinder productivity, reduce ROI, and, worst of all, complicate the adoption of AI capabilities.
Natalie Cowie //
27 May 2026
The whole world is watching OpenAI launch its ad platform. The data shows marketers have been waiting all year to try it out.
Adam Landis //
22 May 2026