InMoment: Integrated Customer Experience Solutions with AI
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310 East 4500 South, Suite 450
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Salt Lake City UT 84107
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United States
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Year Founded: 2002
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Ownership: Private
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Number of Employees: 250 - 499
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Profile
InMoment™ is a cloud-based customer experience (CX) intelligence platform, arming brands with compelling customer insights to drive high-value business decisions and relationships with both customers and employees. InMoment services brands across 95 countries across a variety of industries.
Product Description
InMoment’s industry-leading analytics power a full suite of Voice of Customer (VoC), Voice of Employee (VoE), Employee Engagement, and Social Reviews & Advocacy products. InMoment also provides strategic guidance, support, and related services. For more information, visit http://www.inmoment.com/.
Whitepapers, Archived Webcasts and Sponsored Content
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InMoment Resource Library
A catalog of resources on how to elevate your Customer Experience. White papers, case studies, videos, how-tos, infographics and more.
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InMoment Products
Overview of InMoment's product offerings.
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InMoment by Role
InMoment delivers insights targeted to specific roles, including: CX professionals, marketing, data analysts, operations and HR.
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Book an InMoment Demo
Get a first-hand look at how our technology works by booking a demo
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About InMoment
Learn more about our philosophy and people, and access the latest news from and about our company.
Categories
Articles Mentioned
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2025 CRM Top 100
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InMoment Launches Competitor Intelligence
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InMoment Launches Location Performance Scoring System
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A Look Ahead at CRM in 2025
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InMoment Launches AI Journey Insights
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InMoment Unveils AI-Powered Active Listening Agents
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
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InMoment and Bright Expand Partnership
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InMoment and Contentsquare Partner
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InMoment Awarded Patent for Experience Improvement Platform
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
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InMoment Adds ChatGPT in the XI Platform
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InMoment Adds to XI Platform
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Lexalytics Expands NLP Capabilities Across Foreign Languages
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
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InMoment Updates XI Platform
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InMoment Acquires ReviewTrackers
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InMoment Launches InMoment AI
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InMoment Acquires Lexalytics
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InMoment Acquires Digital Feedback Solutions Provider Wootric
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InMoment Launches Experience Improvement (XI) Solutions
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InMoment Releases XI Digital Transformation
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The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
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InMoment Acquires MaritzCX
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Customer Service Becomes a Marketing Tool
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The CRM Top 100 Companies in Customer Service, Marketing, and Sales
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InMoment Unveils Market Experience Cloud and Employee Experience Cloud
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InMoment Adds Video and Voice Analytics
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InMoment Partners with Yelp
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CEM Market to Triple by 2022, Research Firm Reports
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The Business Case for Elevating Employees’ CX Role
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InMoment Helps Solarity Gather Timely Feedback
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Why Large Organizations Can Struggle With Customer Experience
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InMoment Launches Discover CX Intelligence Tool
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InMoment Announces Explore
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Anatomy of a Contact Center Expansion
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InMoment Releases Experience Hub 2.0
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InMoment Announces Full Integration of Its Voice of Customer Solution
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The 2016 CRM Service Leaders: Enterprise Feedback Management
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InMoment Teams Up with RapidMiner
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InMoment Partners with VoxPopme for Video Voice of the Customer
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InMoment's Active Listening Now Available in 90 Languages
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InMoment Introduces Global Text Analytics and CX Analyst Tool
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The 2015 CRM Service Leaders: Enterprise Feedback Management
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InMoment Improves the Customer Experience Hub
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Mindshare and Empathica Become InMoment and Introduce the Experience Hub