InMoment: Integrated Customer Experience Solutions with AI
        
	
             
            
                    
                        
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                        310 East 4500 South, Suite 450
                    
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                        Salt Lake City UT 84107
                    
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                        United States
                    
                        
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                        Year Founded: 2002
                    
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                        Ownership: Private
                    
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                        Number of Employees: 250 - 499
                    
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            Profile
            InMoment™ is a cloud-based customer experience (CX) intelligence platform, arming brands with compelling customer insights to drive high-value business decisions and relationships with both customers and employees. InMoment services brands across 95 countries across a variety of industries.
        
            Product Description
            InMoment’s industry-leading analytics power a full suite of Voice of Customer (VoC), Voice of Employee (VoE), Employee Engagement, and Social Reviews & Advocacy products. InMoment also provides strategic guidance, support, and related services. For more information, visit http://www.inmoment.com/.
        
                Whitepapers, Archived Webcasts and Sponsored Content
                
                    
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                    InMoment Resource Library
                    
                        A catalog of resources on how to elevate your Customer Experience. White papers, case studies, videos, how-tos, infographics and more. 
                     
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                    InMoment Products
                    
                        Overview of InMoment's product offerings.
                     
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                    InMoment by Role 
                    
                        InMoment delivers insights targeted to specific roles, including: CX professionals, marketing, data analysts, operations and HR.
                     
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                    Book an InMoment Demo
                    
                        Get a first-hand look at how our technology works by booking a demo 
                     
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                    About InMoment
                    
                        Learn more about our philosophy and people, and access the latest news from and about our company. 
                     
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            Articles Mentioned
            
        
    
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            InMoment Launches AI Auto Responding for Reviews Management
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            Press Ganey Forsta Acquires In Moment
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            The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2025 CRM Top 100
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            InMoment Launches Competitor Intelligence
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            InMoment Launches Location Performance Scoring System
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            A Look Ahead at CRM in 2025
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            InMoment Launches AI Journey Insights
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            InMoment Unveils AI-Powered Active Listening Agents
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            The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
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            InMoment and Bright Expand Partnership
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            InMoment and Contentsquare Partner
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            InMoment Awarded Patent for Experience Improvement Platform
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            The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
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            InMoment Adds ChatGPT in the XI Platform
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            InMoment Adds to XI Platform
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            Lexalytics Expands NLP Capabilities Across Foreign Languages
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            The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022  CRM Top 100
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            InMoment Updates XI Platform
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            InMoment Acquires ReviewTrackers
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            InMoment Launches InMoment AI
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            InMoment Acquires Lexalytics
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            InMoment Acquires Digital Feedback Solutions Provider Wootric
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            InMoment Launches Experience Improvement (XI) Solutions
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            InMoment Releases XI Digital Transformation
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            The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
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            InMoment Acquires MaritzCX
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            Customer Service Becomes a Marketing Tool
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            The CRM Top 100 Companies in Customer Service, Marketing, and Sales
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            InMoment Unveils Market Experience Cloud and Employee Experience Cloud
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            InMoment Adds Video and Voice Analytics
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            InMoment Partners with Yelp
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            CEM Market to Triple by 2022, Research Firm Reports
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            The Business Case for Elevating Employees’ CX Role 
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            InMoment Helps Solarity Gather Timely Feedback
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            Why Large Organizations Can Struggle With Customer Experience 
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            InMoment Launches Discover CX Intelligence Tool
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            InMoment Announces Explore
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            Anatomy of a Contact Center Expansion
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            InMoment Releases Experience Hub 2.0
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            InMoment Announces Full Integration of Its Voice of Customer Solution
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            The 2016 CRM Service Leaders: Enterprise Feedback Management
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            InMoment Teams Up with RapidMiner
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            InMoment Partners with VoxPopme for Video Voice of the Customer
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            InMoment's Active Listening Now Available in 90 Languages
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            InMoment Introduces Global Text Analytics and CX Analyst Tool
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            The 2015 CRM Service Leaders: Enterprise Feedback Management
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            InMoment Improves the Customer Experience Hub
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            Mindshare and Empathica Become InMoment and Introduce the Experience Hub