the Editors of CRM magazine //
26 Aug 2019
Our finalist and winners in nine categories point the way forward with the latest products and capabilities hitting the market
the Editors of CRM magazine //
26 Aug 2019
Join us in recognizing their achievements
the Editors of CRM magazine //
26 Aug 2019
The user companies that demonstrate the power of a good solution
the Editors of CRM magazine //
26 Aug 2019
Customer retention performance is a critical metric in most board rooms. Keying in on certain data points across the customer life cycle will give you advance notice that an account could be at risk.
Mitch Lee //
14 Nov 2019
If ERP systems and sales processes like lead and pipeline management can't link up properly, sales reps will be the ones left hanging.
Nathan Spiwak //
22 Oct 2019
Innovation is difficult and risky, but adopting an innovative mind-set can pay dividends, even when your efforts don't immediately bear fruit.
Steven L. Blue //
28 Nov 2018
The absence of data integrity in a company's CRM can lead to incorrect planning and inventory—and, ultimately, lost revenue. Getting each team member on board is critical.
Mickey Patton //
15 Oct 2018
Successful companies have made data analytics a part of their DNA for a reason
Barton Goldenberg //
26 Nov 2018
Unfortunately, bad customer service stories are more common than we'd like to think.
David Myron //
01 Oct 2014
Experience is where the rubber hits the road.
Marshall Lager //
01 Dec 2013
'How can we have growth like a modern dealership if we don't have the things that a modern dealership has?'
David Myron //
01 May 2013