Bold360 by LogMeIn

Bold360 by LogMeIn
  • 320 Summer Street
  • Boston MA 02210
  • Year Founded: 2003
  • Ownership: Public
  • Number of Employees: over 1,000
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LogMeIn, Inc. (NASDAQ:LOGM) simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. Current products include: LogMeIn Pro, LogMeIn Central, LogMeIn Rescue, Bold360,, Jive, LastPass, GoToMeeting, GoToWebinar, GoToTraining, GoToAssist, GoToMyPC, OpenVoice and Grasshopper.

Founded in 2003, LogMeIn is headquartered in Boston with additional locations in North America, Europe, Asia and Australia.

Product Description

Bold360 is an AI-powered digital engagement solution helping businesses across industries deliver superior customer experiences and improve employee productivity. Our suite of purpose-built products enables your business to deliver high-quality self-service, personalized human support, or the right combination of both, across any digital channel or device. ?

Built with cutting-edge Natural Language Processing technology, Bold360 understands every user’s needs – from pre-sale service through post-purchase support, internally or externally – and makes it easy for knowledge teams to build and manage content according to those needs. ?

Our conversational AI chatbots handle the most common challenges, freeing agents to tackle soaring customer expectations and make every interaction more human. For more information, visit

Whitepapers, Archived Webcasts and Sponsored Content

  • Customer Success Stories
    Learn how Bold360 is humanizing the customer experience and creating AI-powered engagement for customers, contact centers, and employees.
  • Videos
    Take a closer look at how Bold360 can benefit your business.
  • Blog
    Gain insight into the latest trends, news, and events that are keeping our customer experience thought leaders up at night.
  • Whitepapers
    Read our latest research reports and studies.