Today's business communications must be able to infuse the customer experience with the perfect blend of technology-driven intelligent interactions and personalized service.
Jay Patel //
15 Oct 2019
What Salesforce's blockbuster Tableau acquisition and other consolidation moves in the industry mean for marketers and their CRM efforts, both the good and the possibly bad.
Andy Neill //
20 Sep 2019
AI technology may seem inconsequential or out of reach, but today's plethora of connected data means that SMBs can profitably use artificial intelligence with their CRM systems.
Warren Butler //
13 Sep 2019
When customers are satisfied and successful, they'll share positive impressions with their peers, translating into incredibly valuable word-of-mouth advertising for your company.
Bonnie Crater //
04 Sep 2019