Attivio and GlideFast Partner with ServiceNow
Attivio ;has formed a partnership with GlideFast Consulting to bring Attivio's artificial intelligence-powered answers and recommendations directly into ServiceNow workflows.
"Our partnership with Attivio means we can offer our customers advanced capabilities to improve their ServiceNow investments so they can achieve operational efficiency with more ease," said Michael Lombardo, president of GlideFast Consulting, in a statement.
Attivio's Elevate suite of apps delivers information from both within ServiceNow and across the enterprise, leveraging the wealth of knowledge stored in everyday business applications like SharePoint, Box, Google Drive, Salesforce, Workday, and more. Elevate deploys AI technologies such as machine learning, natural language processing, and text analytics into workflows within ServiceNow so customers can increase call deflection and decrease mean time to resolution.
"Attivio is excited to partner with GlideFast Consulting, as we have a shared goal to maximize the full business potential of our clients' ServiceNow journey," said Stephen Baker, CEO of Attivio, in a statement. "This alliance will allow us to help clients deliver more engaging employee and customer experiences by surfacing answers and relevant insights at the exact moment of need"