Freshworks Unveils Freshworks 360
Freshworks, a provider of customer engagement software, has released Freshworks 360, a fully integrated cloud bundle that brings together its sales, marketing, and support applications.
Products contained within Freshworks 360 include Freshdesk, Freshsales, Freshmarketer, Freshcaller (call center software) and Freshchat (customer messaging software).
"For too long, small business and many enterprises have been left out in the cold when it when it comes to customer engagement software. Sales, marketing, and customer support professionals have been forced to use bloated, siloed CRM and support systems, while HR and IT have been beholden to bulky products with unnecessary features and exorbitant price tags," said Girish Mathrubootham, co-founder and CEO of Freshworks, in a statement. "We are on a mission to put easy-to-use business software in the hands of the people who need it, and Freshworks 360 is a major step in helping us do exactly that."
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Freshworks Adds Web Forms to Freshsales
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