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CRM Across the Wire

SugarCRM Unveils New Brand Identity as SugarAI

SugarCRM rebrands with a focus on using AI for proactive sales guidance.

UJET Launches Google Cloud CCaaS by UJET

Partnership delivers Google Cloud CCaaS and Gemini Enterprise for Customer Experience through AVANT's Global Network of Trusted Advisors. (Featured on SmartCustomerService.com.)

Qlik Partners with ServiceNow

Partnership combines ServiceNow Workflow Data Fabric with broader, governed enterprise context.

Airship Expands Its AI Agent Fleet

Airship expands and enhances its AI Agent Fleet to optimize campaigns and cross-channel experiences.

NiCE Integrates CXone with Epic EHR

Integration brings EPIC patient records and NiCE CXone communications together in one interface.

ServiceNow AI-Enables Its Entire Product Lineup

ServiceNow is giving customers a complete AI-native experience across all products and packages.

NIQ Debuts Growth Pathways

NIQ Growth Pathways deliver a strategic framework and purpose-built solutions to identify and activate untapped growth opportunities.

LoopMe Launches Chartboost Direct

LoopMe's Chartboost Direct will provide publishers the connections needed to make brand demand work better inside mobile apps.

Clari + Salesloft and Vidyard Expand Partnership

Vidyard video engagement signals now feed directly into Salesloft workflows.

Solv Launches ClearPay AI and Maya Voice Agent

Solv ClearPay AI and Maya are parts of a new suite of AI tools for healthcare

Yobi Partners with Microsoft

Yobi's collaboration with Microsoft unlocks access to AI-powered personalization.

Lean Solutions Group Acquires Lead2Revenue

With its Lead2Revenue deal, Lean Solutions Group expands its AI-enabled revenue growth services.

Pipeliner CRM Rebrands as Coevera

Pipeliner CRM is changing its name and its sales technology philosophy.

Liferay Introduces Headless CMS

Liferay's Headless CMS centralizes content, delivers in-context analytics, and enables delivery across channels.

WunderKIND Ads Partners with Attain

WunderKIND Ads and Attain have launched an advanced commerce data solution for driving measurable ROI and incremental sales lift.

Canva Acquires Simtheory and Ortto

Canva acquisitions bring complementary strengths across agentic AI, data infrastructure, marketing automation, and customer engagement.

NIQ Partners with Adsquare

NIQ and Adsquare collaborate to bring GeoPurchase Audiences to the programmatic ecosystem across Europe and North America.

Algolia Launches Recommendation Analytics

Algolia's Recommendation Analytics gives merchandisers insight into how their recommendations perform.

voAIce Launches OliviaAI

voAIce's OliviaAI is an autonomous AI platform for email, leads, and phone calls for automotive and RV dealerships.

Regal Launches Copilot for Building AI Agents

Users can describe what they want AI agents to do and Regal Copilot executes it.