Xactly Launches Design, Reporting, and Extend Builder Platform

The launch of Xactly Design, Xactly Reporting, and Xactly Extend's Builder Platform transforms incentive strategies and streamlines data analytics. 

UserTesting Partners with LinkedIn

New Verified on LinkedIn integration helps UserTesting ensure participant authenticity and fight fraud.

CobbleStone Launches Contract Sentiment & Data Analysis

CobbleStone's Contract Sentiment & Data Analysis provides contract visibility.

AdOmni Partners with LiveRamp

The AdOmni and LiveRamp partnership brings cross-screen measurement and attribution to CTV, OLV, and digital out-of-home.

Adobe Updates Creative Cloud Apps

Adobe has added more than 100 features and integrations to Firefly and Express

Klearcom Launches Verify+

Klearcom Verify+ is an IVR and phone testing solution. (Featured on SmartCustomerService.com.)

CloudHesive Partners with Teneo.ai

CloudHesive's ConnectPath CX platform integrates with Teneo.ai for conversational AI capabilities. (Featured on SmartCustomerService.com.)

Calabrio Adds 70 Features to Calabrio ONE

Calabrio ONE receives a slew of AI-enabled upgrades to streamline contact center staffing operations. (Featured on SmartCustomerService.com.)

Avaya Launches the Infinity Platform

Avaya Infinity is a platform to unify fragmented customer experiences. (Featured on SmartCustomerService.com.)

Glia Launches Expanded CU*Answers App Integration

With Glia's expanded CU*Answers integration, credit unions can now build deeper member relationships through unified, mobile interactions.

Mozilla Partners with Anonym for Private Audiences Feature

Anonym Private Audience helps companies target customers without exposing their personal information.

Talkdesk Launches AI Agents for Financial Services

Talkdesk applies agentic AI automation to banks' and credit unions' customer service and support workflows with AI Agents for Financial Services.

Exclaimer Launches LinkedIn Social Feeds

Exclaimer's LinkedIn Social Feeds lets businesses share LinkedIn posts directly in email signatures.

Media.net Partners with Experian

New integration combines Media.net's search-driven insights with Experian's audience data to deliver intent-based targeting across the open internet.

Insightful Launches Quality Management Solution for Contact Centers

Insightful has added quality management to its contact center solutions portfolio. (Featured on SmartCustomerService.com.)

WaveCX Launches Curator Command

WaveCX's Curator Command transforms natural language requests into direct in-app action.

NLX Launches Touchpoint

NLX Touchpoint lets users incorporate chat, voice, images, and video into a single AI-powered conversational experience.

Demandbase Unveils Marketplace

Demandbase Marketplace includes an open integration model with new APIs and custom connectors.

LinkedIn Introduces Qualified Leads Optimization

LinkedIn's Qualified Leads Optimization helps companies focus on leads that are more likely to become paying customers.

Aquant Adds Features for Field Work

Aquant's new AI in Offline Mode and Call Assist features help service teams in the field.