CRM Across the Wire

IDC Predicts Strong Growth for Big Data and Business Analytics

Worldwide revenue for big data and business analytics solutions is forecast to reach $260 billion in 2022, up from $166 billion today.

Lexalytics Updates Intelligence Platform for European Customers

Lexalytics now provides one-click selection for regional data processing and native support for Romanian.

Vendasta Launches Advertising Intelligence

Advertising Intelligence is Vendasta's new advertising reporting and analytics tool.

Research Now SSI Acquires DMA-Institute

Research Now SSI expands its solution for ad measurement and effectiveness by acquiring audience verification capability.

CallRail Launches Cost-Per-Lead Solution

New feature aims to help marketers with attribution.

NewsCred Joins Marketo Accelerate Program and Announces New Platform Integrations

NewsCred's partnership with Marketo adds email creation and analytics integrations.

InsideSales.com Launches Neural Insights

InsideSales.com's Neural Insights uses artificial intelligence to find the accounts that sales reps aren't contacting.

FastSpring Launches WordPress Plugin for Digital Commerce

FastSpring's WordPress plug-in helps companies sync e-commerce operations.

Mavenlink Introduces Mavenlink M-Bridge Integration Platform

Mavenlink M-Bridge helps services firms facilitate their unique business processes.

Versium Launches Developer Portal With API Access to Marketing and Data Solutions

Developers and system integrators can now build data technology tools directly into CRM, marketing automation, and e-commerce systems

Hitachi Solutions Updates Its Ecommerce Platform

Hitachi Solutions America has updated its Ecommerce platform to make the online sales offering more agile, intuitive, and powerful.

NICE and Cloud9 Technologies Integrate

NICE integrates its NICE Trading Recording with Cloud9 Technologies' C9 cloud-based voice trading platform.

Infor Releases Updated Enterprise Asset Management Solution

The latest enhancements to Infor EAM include GDPR compliance and extended support functionality.

Fision Merges with Continuity Logic

The merger of Fision and Continuity Logic will yield a cloud platform for business processes, from digital asset management and agile marketing to business continuity and risk management.

Merkle and Cardinal Path Partner to Deliver Google Analytics 360

Cardinal Path is bringing Google Analytics 360 to Merkle's marketing clients.

Shift4 Payments and Venuetize Partner to Add Secure Payment Functionality to Mobile Event Platform

The integrated mobile solution allows for a personalized and secure entertainment experience.

DotCMS Launches Version 5.0

DotCMS 5.0 gives marketing and business teams more autonomy to create digital experiences.

Conduit Global Launches CX100 Cloud Contact Center Suite

CX100 blends technologies from Avaya and Bright Pattern. (Featured on SmartCustomerService.com.)

Cloudbakers Launches Instant CSAT Solution Using Google Cloud Platform

Instant CSAT allows organizations to gauge customer satisfaction instantly and non-intrusively. (Featured on SmartCustomerService.com.)

MomentFeed Supports Facebook Recommendations

MomentFeed is enabling clients to take advantage of the rich data and meaningful connections that Facebook Recommendations will provide.