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CRM Across the Wire

Acquia Launches Digital Commerce

Acquia Digital Commerce unifies data, content, commerce, and digital merchandising in one omnichannel platform.

Uniphore Acquires Emotion Research Lab

Uniphore adds video and emotional artificial intelligence with its acquisition of Emotion Research Labs.

Upland Software Acquires Second Street

Upland adds email and messaging campaign management to its portfolio with its acquisition of Second Street Media.

Behavox Partners with Red Box

The Red Box/Behavox partnership will streamline data reconciliation for artificial intelligence to help companies with compliance and reputation issues.

Pixlee and TurnTo Merge

The Pixlee/TurnTo merger creates a single platform for user-generated content.

Mitto Launches Conversations

Mitto Conversations provides a single interface for omnichannel customer communications.

Semafone Partners with DataDivider on Payment Solution

Integration between Semafone and DataDivider provides a PCI DSS-compliant payment solution for service providers.

Adobe Adds to Experience Platform

Customer Journey Analytics, Offer Decisioning, and Server Side capabilities round out Experience Platform upgrades.

Reputation.com Now Available in Google Cloud Marketplace

Google Cloud users can now subscribe to Reputation.com's services directly on Google Cloud Marketplace.

SMG Partners with SafetyCulture

SMG and SafetyCulture are working together to help clients manage safety and customer experience issues at their locations.

Renderforest Launches Graphic Design Software

Renderforest Graphic Design helps marketers create graphics with drag-and-drop simplicity.

Anywhere 365 Certified for Microsoft Teams

Anywhere365 is among the first global contact center providers certified for use with Microsoft Teams.

Yext Offers Answers to Channel Partners

With Yext Answers, local businesses will be able to deliver answers to customers searching on their websites.

Kustomer Updates Chat Platform

Kustomer's latest Chat platform delivers AI-powered, personalized customer service

FormAssembly Government Cloud Receives FedRAMP Ready Status

FormAssembly's Government Cloud web form and data collection platform achieved FedRAMP Ready status for use by government agencies.

Transcosmos Launches Data-Driven Multichannel Outbound Services

Transcosmos' outbound service blends call center and digital marketing capabilities.

Datazoom Integrates with Amazon CloudFront

Datazoom's collector integration facilitates real-time analysis of Amazon CloudFront performance alongside other CDN logs and video playback datasets.

LoopMe Partners with Unity to Increase Ad Inventory

Expanded collaboration through LoopMe Marketplace provides direct brand campaigns with high-impact creative units and Unity Ads.

Vericast Launches Save

Vericast Save lets companies send deal offers directly to consumers through direct main and free-standing inserts.

Sprinklr Achieves FedRAMP-Ready Status

FedRAMP certifies Sprinlkr's CXM Platform for U.S. government use.