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CRM Across the Wire

boost.ai Named an OpenAI Select Partner

Conversational AI provider boost.ai has joined OpenAI Partner Network as a Select Partner. (Featured on SpeechTechMag.com.)

Upland Partners with Carahsoft

Carahsoft will resell Upland's customer support technology to government agencies.

AudioCodes, AnywhereNow Certified by Microsoft

AudioCodes' Voca CIC and AnywhereNow's Tendfor voice products certified for Microsoft Teams.(Featured on SpeechTechMag.com.)

Uniphore Launches Marketing AI

With Uniphore Marketing AI, digital twins and custom small language models help marketers know every customer better, simulate outcomes before spending, and predict what's next.

PolyAI Integrates with Epic EHR

PolyAI's dialog agents handle scheduling, prescription refill requests, and routine inquiries across more than 75 languages.

Omnisend MCP Now Works with Anthropic's Claude

Omnisend now lets marketers ask questions of Claude and get answers back in the same app.

OptifiNow Integrates with Meera AI

Integration uses real-time CRM data from OptifiNow to trigger AI-powered SMS and voice outreach, qualify prospects, and connect sales-ready leads with live agents through Meera.

InMobi Advertising Launches a Conversational AI Agent

InMobi's new conversational AI agent helps Buyer Hub users build and optimize campaigns with natural language.

Regal Integrates with Five9

The integration makes Regal's autonomous AI voice agents available to Five9 customers. (Featured on SmartCustomerService.com.)

Adobe Releases Workfront AI Collaborators

Adobe Workfront AI Collaborators are marketing assistants for creating product landing pages and related content.

DoubleVerify Expands Measurement Coverage on TikTok Pangle

Advertisers can access DV's brand suitability and viewability measurement across TikTok Pangle's mobile app inventory.

QSIC Introduces Playbook for In-Store Campaign Planning

QSIC's Playbook is an in-store planning tool that forecasts the optimal strategy and outcomes based on real sales data down to the store level.

ChurnZero Launches Retrospective

ChurnZero Retrospective is an AI agent that automatically analyzes accounts when they churn.

Glance Partners with Productsup

Companies can now connect their product feeds to Glance without custom APIs.

Clearwave Launches AI Patient Engagement Platform

With Clearwave's AI Patient Engagement Platform One agentic workforce automates the entire patient journey. (Featured on SmartCustomerService.com.)

Xactly Partners with ServiceNow

Partnership brings Xactly's Intelligent Revenue Platform directly into ServiceNow CRM.

SurveyMonkey Launches ChatGPT Plugin

SurveyMonkey's new plugin lets users create and edit surveys, analyze responses, and surface insights from feedback data, all without leaving ChatGPT.

CallRail Updates Voice Assist

Custom AI agents now qualify callers, route leads, and brief teams before every transfer. (Featured on SmartCustomerServcice.com.)

6sense Brings Intelligence Directly into AI Agents and Entire GTM Stack

6sense product innovations put intelligence inside MCP-compatible AI agents; programmatically through new APIs; and within advertising workflows.

Viral Nation Launches AI Discovery

Viral Nation's AI Discovery is a a social-first GEO offering to connect consumers with companies via AI searches.