Qlik Releases Agentic Analytics and MCP Server

New capabilities in Qlik Cloud unify an analytics engine, curated content, and governed data products, while MCP extends Qlik's intelligence into leading AI assistants. 

Genesys Unveils Agentic Virtual Agent Powered by LAMs

Genesys Cloud Agentic Virtual Agent advances AI from conversation to autonomous action, enabling outcome-driven operations.

IntelePeer Introduces SmartAgent Collections

IntelePeer's SmartAgent Collections is an automated revenue recovery solution for dental and healthcare providers.

iSpot Launches Sage for Marketing Intelligence

iSpot Sage is an agentic AI platform using ad data for marketing intelligence.

Intuit Mailchimp Adds Advanced, Data-Driven Capabilities

Intuit Mailchimp now combines unified data with powerful automation across email and messaging.

Vida Expands AI Agent Operating System

Vida's latest AI Agent Operating System Release delivers omnichannel capabilities, centralized control, and flexible integrations.

Cisco Launches Webex Contact Center for ServiceNow

Cisco partners with ServiceNow to deliver a cloud-native contact center solution for ServiceNow CSM, CRM, and ITSM environments. (Featured on SmartCustomerService.com.)

Oracle Launches 16 AI Agents for Marketing, Sales, and Service

Oracle's new role-based AI agents in Oracle Fusion Cloud Applications transform sales, marketing, and service processes into revenue-driving opportunities

AirOps Integrates with Claude

AirOps is now available inside Anthropic's Claude, bringing AI search visibility, competitive intelligence, and content performance data into marketers' daily workflows.

Canva Integrates with ChatGPT

With this integration, designs created in ChatGPT now come to life in Canva.

CallRail Integrates Voice Assist with Calendly

CallRail's Voice Assist now includes Calendly integration for live appointment scheduling.

Crisp Announces AI Master Data

Powered by the Crisp Retail Graph, Crisp AI Master Data completes product data mapping and attribution.

Upland Launches BA Insight Platform

Upland's BA Insight platform delivers integrated AI search experiences.

ActiveCampaign Acquires Feedback Intelligence

ActiveCampaign is acquiring AI evaluation platform provider Feedback Intelligence.

Yellow.ai Launches Nexus Universal Agentic Interface

Nexus by Yellow.ai will move companies from software-as-a-service to service-as-a-software.

Socialhub.AI Partners with Microsoft to Launch Customer Intelligence Platform on Azure

Socialhub's CIP, built on Microsoft Azure, consolidates customer data, analyzes it, and makes recommendations.

Omilia Launches Self-Learning Agentic CX Platform

Omilia's Self-Learning Agentic CX Platform offers continuous self-learning and autonomous CX agents built for mission-critical customer service operations.

PubMatic Launches AI Insights

PubMatic AI Insights helps publishers understand demand shifts.

Conga Completes Acquisition of PROS B2B Business

Conga's PROS B2B acquisition brings together CPQ and contracting capabilities.

Teneo.ai Launches AI Agents for Utilities

Teneo.ai's AI Agents for Utilities automate outage peaks, billing, and service orchestration.