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CRM Across the Wire

voAIce Launches OliviaAI

voAIce's OliviaAI is an autonomous AI platform for email, leads, and phone calls for automotive and RV dealerships.

Regal Launches Copilot for Building AI Agents

Users can describe what they want AI agents to do and Regal Copilot executes it.

Channelscaler Accelerates AI Innovation with Scailyn

New AI capabilities in Scailyn transform PRM from a passive system of record into an intelligent growth engine.

Sprinklr Unveils Spring '26 (26.4) Release

Sprinklr's Spring '26 Release has several AI and automation advancements.

OptifiNow Integrates with PhoneBurner

Integration connects OptifiNow's CRM-driven outreach with PhoneBurner's power dialing technology.

Segra Launches SkyVoice

Segra SkyVoice is a unified communications and contact center platform built on a fiber network. (Featured on SmartCustomerService.com.)

PAR Technology Announces PAR Intelligence

PAR Intelligence is a unified intelligence layer that delivers measurable outcomes across every location.

LiveRamp and Akkio Partner

Partnership brings Akkio's AI tooling to LiveRamp's data collaboration network.

Wunderkind Integrates with Braze

Integration brings Wunderkind's identity resolution and high-intent Signals into Braze.

NIQ's MRI-Simmons Partners with TransUnion

MRI-Simmons and TransUnion expand access to premium audience segments in the TruAudience Data Marketplace.

voAIce Acquires TheCRM Corporation

TheCRM acquisition enables voAIce establish a unified AI infrastructure for automotive, RV, marine, and powersports dealerships.

HubSpot Partners with TikTok

Integration lets marketers sync, manage, and measure both TikTok ads and organic content inside HubSpot's Marketing Hub.

LiveRamp Extends Partnership with Unity

Partnership will make LiveRamp's RampID available across Unity Exchange.

NIQ Launches Ask Arthur Chat

NIQ's Ask Arthur Chat expands access to consumer insights through AI.

Reddit Partners with Anonym

Through Reddit's partnership with Anonym, advertisers can now measure incremental lift on Reddit without sharing first-party data to the platform.

Broot.ai Partners with Vonage

Broot.ai chooses Vonage Voice API to power its CRM platform for sales and marketing engagement.

Conductor Delivers Next-Generation AI Search Performance

Conductor's new AI Search Performance helps marketers understand how their brands appear across artificial intelligence-driven search and take action to improve it.

Kustomer Launches Kustomer AI - Signals

Kustomer AI - Signals surfaces real-time customer context, sentiment, and escalation risk directly to reps and managers before they engage. (Featured on SmartCustomerService.com.)

Cox Business Unveils Contact Center with RingCentral

Cox Business Contact Center with RingCentral is powered by RingCentral's RingCX. (Featured on .)

Hightouch Launches DSP Marketplace Solution

Media networks can now onboard and list audiences to DSP marketplaces like The Trade Desk and Yahoo DSP without secondary revenue sharing fees.