April 8, 2005
IN THE NEWS
has announced its preliminary financial results for the first quarter, ending March 31, 2005: The company expects total revenues for the first quarter to be approximately $297 million to $300 million. License revenues are expected to be approximately $75 million; maintenance revenues approximately $122 million to $123 million; and services and other revenues to be approximately $100 million to $102 million.
"Though our services and maintenance businesses continued solid growth in the first quarter, we are disappointed in our application license revenue," CEO J. Michael Lawrie says in a statement. "Though we predicted some license revenue softness going into the quarter due to normal seasonality, we did not expect the results to be this low. We believed we had a sufficient number of deals in the pipeline to make our management guidance, but during the last several days of the quarter a number of deals were delayed by customers. This was a combination of poor execution on our part, exacerbated by a challenging economic and IT environment."
Genesys Telecommunications Laboratories
have enhanced their current partnership to deliver enterprisewide speech-enabled self-service solutions to verticals, including financial services, healthcare, insurance, retail, and utilities. Viecore, a strategic partner in the Genesys InterActs Partner Program, will create VoiceXML-based solutions for the Genesys Voice Platform.
Premier Healthcare Informatics
has selected StreetSmarts, a Web-based tool from Involve Technology
to provide its hospital clients with best practices, case studies, and evidence-based guides and orders.
has announced that HID
, JMJ Associates
, and Salesforce.com
will use its sales and marketing document-management and collaboration service. ShareMethods provides Web-based delivery of documents into hosted applications, CRM solutions, email, portals, Web services, and Web sites.
ON THE MOVE
has been appointed executive vice president of worldwide customer operations, a newly created position at Keynote Systems
. Quirk served as general manager and group vice president at PeopleSoft
. Keynote Systems also appointed Vik Chaudhary
vice president of marketing and corporate development. Prior to joining Keynote Systems, Chaudhary was CEO and founder of e-business measurements company Bizmetric
, ran product management at Gupta Technologies
, and led software engineering teams at Oracle
Hospitals Improve Service With Real-Time Patient Interaction
Local Government Goes High-Tech
A new Web-based technology allows for paperless tracking of citations and other government services.