Healthcare CRM

Customer Relationship Management (CRM) data and technology solutions are vital for healthcare companies seeking to create highly personalized experiences. There are two basic types of healthcare CRMs, one is for a healthcare organization to stay in contact with their patients, the other is for a healthcare organization to stay in contact with referring organizations.

Explore our latest CRM news, analysis, and advice for the healthcare industry.

Features

The Best Enterprise CRM Software and Solutions: The CRM Market Leader Awards 2018

The Best CRM for Midsize Companies: The CRM Market Leader Awards 2018

The Best Sales Performance Management (SPM) Software and Solutions: The CRM Market Leader Awards 2018

The Best Business Intelligence Software and Solutions: The CRM Market Leader Awards 2018

ViewPoints

4 Tips for Maximizing Your CRM Investment

An executive at Zephyr Health details how companies in the life sciences industry can drive a higher return on their CRM technology investment, tips that are applicable to companies in any industry.

How Could Your Business Benefit from the Vending Machine Model?

Recurring revenue technology advances make it possible.

Patient Service Doesn’t Stop at the Hospital Door

Communicate early, be highly interactive, and automate

The Engagement of Unified Communications

Definitely not all for one and one for all.

Columns

Customer Experience: Code Blue

There's more to patient care than what happens within a hospital's walls.

The Bright Future of the Internet of Things

Today's innovations are only the beginning.

Pull the Plug on Customer Care

Communication is good, overkill is not.

Customer Retention Starts with Listening

Whatever your profession, hearing what your customers say is crucial.

Buyer's Guide Partners