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Convergys
201 East Fourth St.
Cincinnati OH 45202

PH: 800-344-3000
Visit their Web site: www.convergys.com
Year Founded: 1998
Ownership: Public
Stock Symbol: CVG
Number of Employees: over 1,000

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Profile

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 31 countries around the world.

Product Description

Convergys' Customer Interaction Technologies offer channel and technology-agnostic solutions that fit seamlessly into client environments, regardless of infrastructure. In addition, our Outcome-based delivery model takes the risk out of digital transformation by providing Service Level Agreements based on achievement of key performance metrics.

This company is listed in the following categories:
AnalyticsBig Data CRMCloud-based CRMConsumer Packaged Goods
Customer Service/Call CentersEducationEnterprise CRMFinancial Services/Banking
GovernmentHealthcareInsuranceIntegration
Manufacturing/AutomotiveMobileNon-profitPharmaceuticals/Chemicals
Professional ServicesRetailSMB/Mid-market CRMSocial CRM
Sports/EntertainmentTechnologyTelecommunicationsTransportation
Travel/Hospitality
Articles Mentioned
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