Google+ Pages are now manageable through Sprout's social media engagement, publishing, and analytics platform.
Daily News,
Posted 22 May 2013
Real-time intelligence enables organizations to capitalize on increasing mobile usage.
Daily News,
Posted 21 May 2013
The solution proactively engages Web visitors over the channel of their choice.
Daily News,
Posted 16 May 2013
Insight uses big data and analytics to uncover business intelligence.
Daily News,
Posted 15 May 2013
Unified dashboards and mobile additions deliver cross-channel analytics.
Daily News,
Posted 15 May 2013
The solution brings visitor feedback to life with video replays of real mobile sessions.
Daily News,
Posted 14 May 2013
Acquisition adds social commerce capabilities to help deliver omnichannel customer experiences.
Daily News,
Posted 14 May 2013
Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.
Daily News,
Posted 10 May 2013
Webalo's self-service platform will be included in the Symantec Sealed Program, which provides security and management for enterprise mobility apps.
Daily News,
Posted 07 May 2013
Enterprise-ready features include expanded computer recording capabilities, unified user interface, and broader language support.
Daily News,
Posted 07 May 2013
Campaign analytics solution provides real-time, actionable business intelligence to improve response rates, reduce communications costs, and increase ROI.
Daily News,
Posted 07 May 2013
The contact center solution incorporates text analytics.
Daily News,
Posted 07 May 2013
App developers, business users, and FICO partners can create, customize, and deploy analytic services featuring real-time, mobile customer engagement.
Daily News,
Posted 03 May 2013
Focus on business outcomes driven by information and intelligence.
Daily News,
Posted 03 May 2013
Unique capabilities enable companies to create solutions for both inbound and outbound interactions.
Daily News,
Posted 01 May 2013
New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform.
Daily News,
Posted 30 Apr 2013
The platform combines interaction analytics and transaction analytics for insights into the complete cross-channel customer journey.
Daily News,
Posted 23 Apr 2013
Voice-based marketing automation platform adds critical call tracking data piece to marketing analytics puzzle.
Daily News,
Posted 22 Apr 2013
The real-time translation platform helps companies extend community solutions to global markets.
Daily News,
Posted 17 Apr 2013
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