CRM magazine, its Web site, destinationCRM.com, and its email newsletter, CRM eWeekly, are the leading sources for strategic news, research, products, and services relevant to the CRM (customer relationship management) community.
Less than 20 percent of our material is freelance written and we typically only work with experienced journalists familiar with our markets or expert contributors. As a general rule, we do not accept vendor-written or bylined articles for the magazine. We do, however, accept contributed articles for the Viewpoints section of destinationCRM.com and CRM eWeekly.
Please do not send unsolicited manuscripts. If you intend to submit a query, we suggest familiarizing yourself with the magazine and the Web site and our style and content first. All contributor-written content must be original material not published anywhere else. CRM Media buys exclusive rights for articles we assign to journalists. We also reserve the right to edit, rewrite, or reuse submissions in any of our print or online media outlets.
Queries should be sent in the body of an e-mail (no attachments) to Viewpoints@destinationCRM.com. Queries should consist of a one-page clearly defined concept outlining the idea, the relevance to the market, background information about the writer, and other applicable information. (No phone calls, please.)
CRM magazine, CRM eWeekly, and destinationcrm.com focus on the following topics (by no means a complete list):
- Sales Force Automation
- Marketing Automation, Campaign Management
- Customer Service
- Call Centers and Contact Centers
- Analytics/Business Intelligence
- Partner Relationship Management/Supply Chain Management
- Enterprise CRM
- Mid-market CRM
- Enterprise Application Integration (EAI)
- Employee Relationship Management
- Wireless CRM
Our target readers are the executives who make the business decisions regarding CRM initiatives including CIOs and top sales and marketing executives. We are also read by sales, service, and marketing professionals who use CRM technology in their own organizations. In addition, we have a wide audience of CEOs, financial analysts, research analysts, consultants, strategists, and integrators.
If you would like to set up a meeting with a CRM magazine staff member, please send a request via email to the specific editor with whom you would like to meet. (See Contact Us).