Mobile, social solutions at scale are redefining business processes.
Daily News,
Posted 18 Jun 2013
The Genesys Customer Engagement Platform is now available on-demand from the cloud.
Daily News,
Posted 12 Jun 2013
The latest release includes an improved user interface, and support for the new Microsoft environment.
Daily News,
Posted 12 Jun 2013
SAP co-CEO says move "asserts our will in the CRM marketplace."
Daily News,
Posted 05 Jun 2013
Connector extracts more insights from ERP transactions.
Daily News,
Posted 03 Jun 2013
Social media provides businesses with intriguing opportunities to strengthen the bond with consumers.
Magazine Features,
Posted 01 Jun 2013
CEOs re-evaluate enterprise roles, strategies to tie analytics to business values.
Insight,
Posted 01 Jun 2013
Widens scope of Salesforce platform to drive enterprise mobility.
Daily News,
Posted 30 May 2013
The companies launch a new visual IVR solution for cloud contact centers.
Daily News,
Posted 29 May 2013
Mobile solutions serve both sales reps and management.
Viewpoints,
Posted 17 May 2013
Company launches Xactly Objectives solution.
Daily News,
Posted 16 May 2013
Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.
Daily News,
Posted 10 May 2013
Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using SAP CRM.
Daily News,
Posted 10 May 2013
New pharmaceutical industry solutions are optimized for Windows 8's touch-screen interface.
Daily News,
Posted 09 May 2013
To be successful, identify goals and stakeholders, and execute on strategy.
Daily News,
Posted 02 May 2013
New features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.
Daily News,
Posted 29 Apr 2013
Focus on the fundamentals across marketing, sales, and service.
Viewpoints,
Posted 26 Apr 2013
A four-stage approach to help you deliver on your customers' requirements.
Viewpoints,
Posted 19 Apr 2013
KANA Enterprise tailored for omnichannel customer experience.
Daily News,
Posted 16 Apr 2013
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