Logo
BodyBGTop
destinationCRM.com — Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

 
Google Chromecast

You could win a Google Chromecast just by registering and attending a destinationCRM web event.

Congratulations to the winner for November, Judy Glaser!
  Google Chromecast  

Upcoming Web Events — Register Today!


If you have already registered for this event, please click here.
Coming December 06, 2016
Rethinking CRM: A Maturity Model for Delivering Proactive Customer Service

Sponsored by: ServiceNow

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming December 14, 2016
Predictive Analytics for Marketing

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming February 08, 2017
Customer Engagement Strategies for Building Brands

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming April 19, 2017
Marketing Solutions and Automating Processes

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming May 17, 2017
Knowledge Management: The Key to Effective Customer Service

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming July 12, 2017
Smart Customer Service Engages Customers

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming September 13, 2017
Proactive Customer Service Respects Customers

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming October 11, 2017
Customer Experience Management for Building Customer Loyalty

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming December 13, 2017
Must-Have Sales & Marketing Tools That Deliver Immediate ROI

Sponsored by: Roundtable

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.
 

For information on sponsoring a CRM magazine/CRM Media Web Event, please click here to download our sponsorship packet (PDF format) or contact DawnEl Harris (dawnel@destinationcrm.com).


Archived Web Events


Sharpening Your Omni-channel Service Strategy

Sponsored by: PowerObjects
Original Broadcast Date: Nov. 30, 2016

Evolving Toward Omnichannel Customer Experience

Sponsored by: inContact, Avaya and Pitney Bowes
Original Broadcast Date: Nov. 16, 2016

Customer Data - Is it Your CRM Achilles Heel?

Sponsored by: Trillium Software
Original Broadcast Date: Nov. 09, 2016

New CIO Strategies for Digital Customer Experiences

Sponsored by: Pitney Bowes, Informatica and bpm’online
Original Broadcast Date: Nov. 02, 2016

3 Key Contact Center Innovations for Better Support

Sponsored by: CallMiner, Aspect and Avaya
Original Broadcast Date: Oct. 26, 2016

High Performance Service: Alliance Health's CRM Service Journey and Best Practices

Sponsored by: PowerObjects
Original Broadcast Date: Oct. 18, 2016

Beyond CRM: Rethinking customer service

Sponsored by: ServiceNow
Original Broadcast Date: Oct. 12, 2016

Optimize Customer Experiences with Actionable Data

Sponsored by: Verint, Informatica, Calabrio, and inContact
Original Broadcast Date: Oct. 05, 2016

Accelerate Sales on Salesforce

Sponsored by: Conversica, MapAnything, Conga and Velocify
Original Broadcast Date: Sep. 28, 2016

Hyatt Hotels Corporation Transforms the Customer Experience with Customer Data Management

Sponsored by: Informatica
Original Broadcast Date: Sep. 21, 2016

Top Strategies for Customer Service Optimization

Sponsored by: Verint, Calabrio, inContact and Jacada
Original Broadcast Date: Sep. 14, 2016

Outperform Through Analytics: Understand Your Business, Optimize Your Resources, Satisfy Your Customers

Sponsored by: Qlik
Original Broadcast Date: Sep. 07, 2016

Extreme Call Deflection: Utilizing your Digital Arsenal (Dude!)

Sponsored by: [24]7
Original Broadcast Date: Aug. 30, 2016

How the Best Customer Support Utilizes Knowledge Management

Sponsored by: Verint, Pitney Bowes and NICE
Original Broadcast Date: Aug. 24, 2016

How Channel Hoppers and Employees Are Changing Customer Service

Sponsored by: Verint, Aspect, and inContact
Original Broadcast Date: Aug. 17, 2016

The Fundamentals of Effective Customer Experience Management

Sponsored by: InMoment and NICE
Original Broadcast Date: Aug. 10, 2016

Customer Engagement Strategies That Keep Customers Connected

Sponsored by: Verint, Pitney Bowes, Sparkcentral, and inContact
Original Broadcast Date: Jul. 27, 2016

Hitting the Bull's-Eye with Targeted Analytics

Sponsored by: OpenText
Original Broadcast Date: Jul. 20, 2016

Customer Service is the New Marketing

Sponsored by: CallMiner, Empirix, and Oracle
Original Broadcast Date: Jul. 13, 2016

Bolster Customer Support Efficiency and Productivity on Salesforce

Sponsored by: inContact, HeyWire, Inbenta and RightAnswers
Original Broadcast Date: Jun. 29, 2016

Know Your Customer better than your Competitors: Creating Better Customer Service with CRM

Sponsored by: PowerObjects
Original Broadcast Date: Jun. 22, 2016

Deliver Irresistible Mobile-First Customer Service

Sponsored by: Aspect and inContact
Original Broadcast Date: Jun. 15, 2016

Transform Salesforce into Your Complete Contact Center Solution

Sponsored by: Transera, A BroadSoft Company
Original Broadcast Date: Jun. 08, 2016

Two New Strategies for Intelligent and Fast Customer Service

Sponsored by: CallFinder and inContact
Original Broadcast Date: Jun. 01, 2016

Top Tools for Progressive CMOs

Sponsored by: Infor and NICE
Original Broadcast Date: May. 18, 2016

Face of the Customer Meet Face of the Machine: Connecting CRM and IoT

Sponsored by: PowerObjects
Original Broadcast Date: May. 11, 2016

The Indispensable Guide to Omnichannel Support

Sponsored by: Verint, inContact, NICE, and West
Original Broadcast Date: May. 04, 2016

4 Big Data Strategies You Can’t do Without

Sponsored by: Pitney Bowes, Informatica, Looker and Snowflake
Original Broadcast Date: Apr. 27, 2016

The Journey to Better Sales Analytics at UpCounsel

Sponsored by: Looker
Original Broadcast Date: Apr. 20, 2016

Top Strategies for Self-Service Success

Sponsored by: Verint, Aspect, Pitney Bowes, and nanorep
Original Broadcast Date: Apr. 13, 2016

Mastering Intelligent Customer Engagement in the Digital Age

Sponsored by: RedPoint Global
Original Broadcast Date: Apr. 06, 2016

3 “Must Haves” to Maximizing Sales Performance

Sponsored by: Microsoft
Original Broadcast Date: Mar. 30, 2016

A Sweeping Transformation: Learn how IBM achieved dramatic business results with a more informative CRM

Sponsored by: SugarCRM
Original Broadcast Date: Mar. 23, 2016

3 Key Strategies to Finding Your Next Sale

Sponsored by: Conversica, MapAnything, and TrustSphere
Original Broadcast Date: Mar. 16, 2016

Laying the CRM Foundation for High Performance Customer Care in 2016!

Sponsored by: PowerObjects
Original Broadcast Date: Mar. 09, 2016

Why Voice of the Customer Is Essential Now

Sponsored by: Verint, NICE, Calabrio, and Confirmit
Original Broadcast Date: Mar. 02, 2016

Improve your data usage in 2016

Sponsored by: Experian Data Quality
Original Broadcast Date: Feb. 24, 2016

The Seven Essential Components of Customer Relationship Management

Sponsored by: Webfortis
Original Broadcast Date: Feb. 17, 2016

How to Meet Rising Customer Service Engagement Expectations

Sponsored by: Verint, NICE, Panviva, and [24]7
Original Broadcast Date: Feb. 10, 2016

How to do Customer Service, 21st Century Style

Sponsored by: Microsoft Dynamics CRM
Original Broadcast Date: Feb. 03, 2016

How to Chart Successful Customer Journeys

Sponsored by: Cloud Sherpas, now part of Accenture, Verint Systems, NICE Systems, and IntelliResponse, a [24]7 Company
Original Broadcast Date: Jan. 20, 2016

The #1 Salesforce Investment in 2016

Sponsored by: Bluewolf and Informatica
Original Broadcast Date: Jan. 14, 2016

How to Integrate Social Media into Customer Service

Sponsored by: Sparkcentral and Harte Hanks
Original Broadcast Date: Dec. 09, 2015
 

For information on sponsoring a CRM magazine/CRM Media Web Event, please click here to download our sponsorship packet (PDF format) or contact DawnEl Harris (dawnel@destinationcrm.com).

Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us