Logo
BodyBGTop
destinationCRM.com — Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

 
Apple TV

You could win an Apple TV just by registering and attending a destinationCRM web event.

Congratulations to the winner for June, Roth Fouty!
  Apple TV  

Upcoming Web Events — Register Today!


Coming August 06, 2014
Trends in Mobile Sales Enablement

Sponsored by: MicroStrategy

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming August 13, 2014
How to Create the Optimal Customer Experience with Salesforce.com

Sponsored by: NewVoiceMedia, Scribe and DocuSign

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming August 21, 2014
Sales & Marketing MUST Align...This Time with Field Service!

Sponsored by: ServiceMax

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming August 27, 2014
What is Omni-Channel Customer Self Service and why should you care about it?

Sponsored by: IntelliResponse, TeamSupport, Parature and Nanorep

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming September 10, 2014
Building Your Contact Center Infrastructure

Sponsored by: NewVoiceMedia, SAP, VoltDelta, and Genesys

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

Coming September 24, 2014
Knowledge Management and CRM


This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.
 

For information on sponsoring a CRM magazine/CRM Media Web Event, please click here to download our sponsorship packet (PDF format) or contact DawnEl Harris (dawnel@destinationcrm.com).


Archived Web Events


How To Deliver Exceptional Multichannel Service & Support

Sponsored by: KANA, Convergys, LiveOps, and NewVoiceMedia
Original Broadcast Date: Jul. 30, 2014

Fueling omnichannel results with data quality

Sponsored by: Experian Data Quality
Original Broadcast Date: Jul. 23, 2014

How Innovation is Transforming IVR

Sponsored by: Jacada, Aspect and USAN
Original Broadcast Date: Jul. 16, 2014

How to Deliver Smart Customer Service

Sponsored by: KANA, LiveOps, SAP, and NewVoiceMedia
Original Broadcast Date: Jun. 25, 2014

Cloud Contact Center Solutions

Sponsored by: Genesys
Original Broadcast Date: Jun. 04, 2014

How to Understand the True Voice of the Customer

Sponsored by: Verint, Calabrio and IntelliResponse
Original Broadcast Date: May. 28, 2014

Why Customer Service is Better in the Cloud

Sponsored by: Scribe and LiveOps
Original Broadcast Date: May. 21, 2014

Five Steps to Superior Social Customer Service

Sponsored by: Five9
Original Broadcast Date: May. 14, 2014

What Happens when the Customer Experience Breaks?

Sponsored by: Aptean
Original Broadcast Date: May. 07, 2014

How Mobile Innovation is Transforming the In-Store Experience

Sponsored by: Genesys
Original Broadcast Date: Apr. 30, 2014

Readying for the Contact Center Innovation Leap

Sponsored by: LiveOps, CX Act, SAP, and NewVoiceMedia
Original Broadcast Date: Apr. 23, 2014

Customer Engagement for a Changing World: New Thinking and Technology to Break Down Marketing, Sales and Service Siloes

Sponsored by: Thunderhead.com
Original Broadcast Date: Apr. 16, 2014

Creating A Successful Call Center Experience Through Data

Sponsored by: Experian Data Quality
Original Broadcast Date: Apr. 02, 2014

How to Create an Intelligent Contact Center

Sponsored by: Nuance Communications, KANA, LiveOps, and Ifbyphone
Original Broadcast Date: Mar. 26, 2014

Unleash the Power of Your Big Voice Data

Sponsored by: Calabrio, Inc.
Original Broadcast Date: Mar. 12, 2014

The new state of data quality: Improving data to boost customer engagement

Sponsored by: Experian Data Quality
Original Broadcast Date: Mar. 05, 2014

Turn Complex Data Into Actionable Insight

Sponsored by: Progress Software, Calabrio, and SAP
Original Broadcast Date: Feb. 26, 2014

Go Mobile to Close More Deals and Delight Your Customers

Sponsored by: DocuSign
Original Broadcast Date: Feb. 19, 2014

Self-Service Meets Multichannel Support

Sponsored by: IntelliResponse, VoltDelta, Genesys, and Nuance Communications
Original Broadcast Date: Jan. 29, 2014

TRANSFORMING THE CUSTOMER EXPERIENCE THROUGH SOCIAL COMMUNITIES

Sponsored by: Jive
Original Broadcast Date: Dec. 18, 2013

Social Media Goes Beyond the Contact Center

Sponsored by: KANA, Aspect, Oracle, and LiveOps
Original Broadcast Date: Dec. 11, 2013

Truth, Lies and Mobile Advertising

Sponsored by: 4INFO
Original Broadcast Date: Nov. 20, 2013

What Customers Really Expect from Interactions

Sponsored by: KANA, LiveOps, Verint, and AVOKE Analytics
Original Broadcast Date: Nov. 13, 2013

Better Together: CRM + Five9

Sponsored by: Five9
Original Broadcast Date: Nov. 06, 2013

4 Strategies to Improve Your Omni-channel Support

Sponsored by: KANA, Voxeo, an Aspect company, LiveOps, and IntelliResponse
Original Broadcast Date: Oct. 16, 2013

Want Better Support? Fix Your Broken Knowledge Problems

Sponsored by: KANA and Coveo
Original Broadcast Date: Sep. 25, 2013

The Contact Center Transformation Is Happening; Are You Investing Wisely?

Sponsored by: LiveOps
Original Broadcast Date: Sep. 18, 2013

Meet Customer Information Demands With Virtual Agents

Sponsored by: Nuance, Creative Virtual, and IntelliResponse
Original Broadcast Date: Sep. 11, 2013

Sell More Anytime, Anywhere on Any Device

Sponsored by: Oracle
Original Broadcast Date: Aug. 28, 2013

7 Signs You Need Advanced Analytics for Salesforce.com (or any CRM) and Why They Matter

Sponsored by: Birst
Original Broadcast Date: Aug. 21, 2013

Accelerate Your Salesforce.com Investment

Sponsored by: Genesys, TOA Technologies, DocuSign, and Act-On
Original Broadcast Date: Aug. 14, 2013

So, what kind of customer experience are you providing?

Sponsored by: Baker Tilly
Original Broadcast Date: Aug. 07, 2013

Master Proactive Outbound IVR Engagements

Sponsored by: VoltDelta, Aspect, and Voxeo
Original Broadcast Date: Jul. 31, 2013
 

For information on sponsoring a CRM magazine/CRM Media Web Event, please click here to download our sponsorship packet (PDF format) or contact DawnEl Harris (dawnel@destinationcrm.com).

Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us