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With brands focusing on digital transformation, next-gen channels such as search, in-app messaging, proactive, and others, are more important than ever. Far too often these are getting added to the tech stack in a silo – leading to disconnects throughout the customer journey. Join NICE's Senior Product Marketing Manager, Catherine Forino as she talks about the importance of using an open platform, think suite-based, that can inform one another in real-time through proper solutions and applications.
During this webinar, we'll cover:
– How to provide better CX using data and analytics within one suite-based solution
– Why Digital-first is best to provide a seamless experience
– How eliminating CX gaps can be resolved with proper solutions for every interaction
Don't miss this live one-hour event on Wednesday, May 3, 2023 – 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Finding the 'Suite' Spot. |
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| SPEAKER |
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Catherine Forino
Senior Product Marketing Manager
NICE CXone |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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