Customer satisfaction has long been the north star driving the CX leaders' agenda. However, changes in the economic landscape combined with rapid advances and adoption of AI and automation are changing dynamics. The latest research completed by Aberdeen Strategy & Research shows that balancing cost containment and efficiency gains with advances in customer satisfaction has now become the number one priority for CX leaders.

Join this webinar to dive deeper into this research and learn the:

– Top priorities driving modern CX programs
– ROI of delivering frictionless CX
– Secret building blocks top performers use to maximize CX results

Join us for this live one-hour event on Wednesday, March 20th, 11 AM PT / 2 PM ET.

Register Now to attend the webinar Automate To Elevate: Deliver Great Customer Experiences With AI and Automation.


SPEAKERS       MODERATOR   image
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Ajda LaPrad
Director of Product Marketing
ServiceNow		 Omer Minkara
Vice President and Principal Analyst
Aberdeen Strategy & Research		 Bob Fernekees
Publisher
CRM magazine