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2023 Contact Center Success
Stories and Case Studies:
Implementations that Delivered Value |
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The past several years have seen a spike in contact center implementations due to the acceleration of digital transformation efforts, which were themselves prompted by the pandemic's effects on customer trends and workforce issues. What worked? What didn't? What are the long-term trends that contact centers are embracing in their planning?
Learn from the experiences of other contact centers that upgraded their technology and processes, initiatives that met or exceeded expectations.
Join us for this annual look at the notable deployments in contact centers that moved the KPI metrics needle, delivered a positive return on investment, or were unique, real-world innovations that mattered.
Don't miss this live event on Wednesday, December 6th, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar 2023 Contact Center Success Stories and Case Studies: Implementations that Delivered Value.
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