2023 Contact Center Success
Stories and Case Studies:
Implementations that Delivered Value
There has been a massive spike in contact center implementations in the past few years due to the pandemic and the acceleration of digital transformation throughout the enterprise.

What worked? What didn't? What are the long-term trends that contact centers are embracing in their planning?

Join our experts from Verint and Balto and gain actionable insights from the experiences of other contact centers that have recently upgraded their technology and processes.

On this webcast, we will discuss:

– Why open platforms are critical to transformation success
– Starting your cloud migration journey and the benefits you can expect
– Best practices for designing and implementing seamless conversational experiences
– Explore innovative ways AI can deliver better customer experiences right now!

Take advantage of this live event on Wednesday, December 6th - 11 AM PT / 2 PM ET.

Register Now to attend the webinar 2023 Contact Center Success Stories and Case Studies: Implementations that Delivered Value.


SPEAKERS       MODERATOR   image
headshot image image
Matt Bashaar
Account Executive
Verint		 Rob Westervelt
VP of Customer Success
Balto		 Bob Fernekees
Publisher
CRM Media