 |
 |
AI's Role in a Customer Support Center |
 |
|
 |
 |
 |
 |
 |
How do you envision the future of your customer support center?
With AI investments surpassing $10 billion in Q1 2023, staying ahead of the curve is no longer optional–it's imperative. Join us for a game-changing roundtable webcast featuring experts from NICE and Verint. Learn actionable strategies to implement AI-driven tools that increase response times, minimize errors, and improve overall efficiency.
We will cover:
– Why excellent AI management starts with knowledge management
– How purpose-built CX AI can be a force multiplier for customers and employees
– How engagement data can augment transactional data for better insights
– How to leverage all relevant data to fuel better AI outcomes
Don't miss out on our interactive Q&A session at the end to get your pressing questions answered.
Register Now to attend the webinar AI's Role in a Customer Support Center, on Wednesday, April 3, 2024, at 11 AM PT / 2 PM ET.
| SPEAKERS |
|
|
|
MODERATOR |
|
 |
 |
 |
 |
Raamakrishnan (RK) Sivaram
Customer Success Advocate, Solution Sales
Verint |
Elizabeth Tobey
Head of Digital and AI Marketing
NICE |
Bob Fernekees
Publisher
CRM Media |
|
|
 |
|
 |
|