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2024 CX Megatrends to Watch:
Expert Predictions |
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Every January, destinationCRM.com challenges CX solution providers to give us their preview of what trends to watch in 2024.
This year, our speakers from NICE and Upland Software share their expert perspectives on new ways to leverage technology to increase operational efficiencies and support agents in ways that had not been previously possible.
What we will cover:
– Top 2024 priorities to improve operational efficiency
– Clear opportunities to gain competitive advantage and improve business results
– How to support the changing role of your contact center agent
– Why AI isn't the Silver Bullet
What will be the mega themes to emerge this year? Tune in and find out!
Don't miss this live event on Wednesday, January 17, 2024 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar 2024 CX Megatrends to Watch: Expert Predictions.
| SPEAKERS |
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MODERATOR |
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Tamsin Dollin
Director, Product Marketing
NICE |
Samantha Middlebrook
Senior Director Product Marketing & Management
Upland Software |
Bob Fernekees
Publisher
CRM Media |
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