 |
 |
How AI-Assisted Self-Service Can
Transform Your CX |
 |
|
 |
 |
 |
 |
 |
Intelligent self-service isn't just smart—it's essential. With 69% of consumers solving problems themselves, AI-assisted self-service solutions offer enhanced customer experiences in the most cost-efficient service channel.
Our panel of NICE, Coveo, and Boost.ai experts will discuss how AI-assisted self-service can enrich customer interactions.
In this webcast, we will cover these fundamental points:
– Why AI management is knowledge management
– Key elements to address before implementing genAI
– How search plus genAI delivers the best customer experiences
– AI's role in CX: triumphs, traps, real-world cases, and expert tips
Join us and bring your questions to our experts live!
Register Now to attend the webinar How AI-Assisted Self-Service Can Transform Your CX, on Wednesday, June 26, 2024, at 11 AM PT / 2 PM ET.
| SPEAKERS |
|
|
|
|
|
MODERATOR |
|
 |
 |
 |
 |
 |
Elizabeth Tobey
Head of Marketing, Digital and AI
NICE |
Bonnie Chase
Senior Director, Service Marketing
Coveo |
Chase Tarkenton
SVP & GM - North America
Boost.ai |
Bob Fernekees
Publisher
CRM magazine |
|
|
 |
|
 |
|