| Articles: Mobile |
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Mobile customer service provider Helpshift can now make use of Salesforce's case management, omnichannel routing, and knowledge base management capabilities. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 26 May 2017
Integrations will help mobile marketers maximize campaigns with Google.
CRM Across the Wire,
Posted 18 May 2017
The partnership expand's Merkle's reach with Snapchat's consumer data.
CRM Across the Wire,
Posted 18 May 2017
This emerging channel makes it easy for you to connect with customers anytime, without devoting time and money to developing an app.
Viewpoints,
Posted 16 May 2017
Text message marketing integration helps HubSpot users automatically build SMS marketing lists, capture email leads from text messages, and grow sales with texts.
CRM Across the Wire,
Posted 15 May 2017
Skype, Kik, Line, and Viber have been added to LiveWorld's chatbot and live agent conversation management solution.
CRM Across the Wire,
Posted 09 May 2017
The move expands Zendesk's product portfolio for customer communications. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 04 May 2017
New features enable video, audio, and screen sharing capabilities. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 02 May 2017
The newest version ties together Snapchat, Facebook, and Instagram social ad networks for location-centric mobile advertising.
CRM Across the Wire,
Posted 02 May 2017
The latest version of Crowd Connected's software includes geo-behavioral segmentation capability.
CRM Across the Wire,
Posted 02 May 2017
A fast-food chain franchisee increases Eastern European foot traffic with a mobile app
REAL ROI,
Posted 28 Apr 2017
The roles of purpose and emotion join some usual suspects (mobile and self-service).
Customer Experience,
Posted 28 Apr 2017
With Liquid Content, marketers can assemble content and publish it seamlessly to devices, apps, social channels, and websites.
CRM Across the Wire,
Posted 27 Apr 2017
Propel is a mobile marketing solution for organizing customer information.
CRM Across the Wire,
Posted 25 Apr 2017
Maritz's partnership with TPG brings mobile receipt capture to loyalty programs, allowing tracking of purchases for rewards via consumers' smartphones.
CRM Across the Wire,
Posted 20 Apr 2017
PersonifyGO is a constituent engagement platform accessible from any Internet browser.
CRM Across the Wire,
Posted 20 Apr 2017
Launched 30 years ago, the Act! solution continues to evolve with the ever-changing landscape of the CRM industry.
CRM Featured Articles,
Posted 19 Apr 2017
Tenjin's latest offering measures app install campaigns and in-app behaviors on Google's virtual reality platform.
CRM Across the Wire,
Posted 06 Apr 2017
iconectiv Right Party Verification for Messaging will help marketing firms meet strict federal telephone consumer protection regulations.
CRM Across the Wire,
Posted 04 Apr 2017
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