New functionality allows for critical around-the-clock social media support.
CRM Across the Wire,
Posted 22 Jan 2015
Video Ad Units enables advertisers to add click-to-call functionality and tracking directly into video.
CRM Across the Wire,
Posted 21 Jan 2015
User-inspired enhancements include a new interface, expanded audit trail and filtering, and a new licensing option.
CRM Across the Wire,
Posted 20 Jan 2015
New EasyAsk Voice Shopper lets customers query e-commerce sites with their voices. (Originally appeared on SpeechTechMag.com)
CRM Featured News,
Posted 16 Jan 2015
The platform will be integrated into Teradata's Integrated Marketing Cloud.
CRM Featured News,
Posted 15 Jan 2015
Physical stores might not be disappearing anytime soon, but their existence depends on smart digital strategies.
CRM Featured News,
Posted 14 Jan 2015
Mobile marketers will be able to leverage adaptiv.io's rules engine within Apsalar's mobile measurement platform to send their user data to third parties.
CRM Across the Wire,
Posted 13 Jan 2015
Mobile needs work, but retailers are accommodating smooth transitions from physical to digital shopping.
CRM Featured News,
Posted 13 Jan 2015
The partnership leads to a click-to-call banking app for kiosks and ATMs.
CRM Across the Wire,
Posted 06 Jan 2015
Cybersecurity, social media, and mobile commerce will be major themes in 2015.
CRM Featured News,
Posted 05 Jan 2015
Many retailers aren't buying into the newest mobile wallet solution.
Insight,
Posted 01 Jan 2015
Studies point to a decline in mobile app usage among smartphone owners.
Insight,
Posted 01 Jan 2015
Interactive game drives engagement—and sales—for the companies' cobranded DVD.
REAL ROI,
Posted 01 Jan 2015
Customers' app journeys hold the key to new opportunities.
Small Biz Buzz,
Posted 01 Jan 2015
Today's innovations are only the beginning.
Customer Experience,
Posted 01 Jan 2015
We ask the experts where the industry is headed in the new year.
Magazine Features,
Posted 01 Jan 2015
In-person payments have the most growth potential.
CRM Featured News,
Posted 24 Dec 2014
The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus.
CRM Featured News,
Posted 19 Dec 2014
The loyalty platform provider makes its solutions available to more customers through NCR's Cloud Connect.
CRM Featured News,
Posted 18 Dec 2014
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