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| Articles: Mobile |
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Voice-first technologies could soon be the engagement tool of choice.
CRM Featured Articles,
Posted 20 Jun 2017
FCS Connect now supports cloud deployments for access to systems from anywhere.
CRM Across the Wire,
Posted 19 Jun 2017
User experience design is now a C-level imperative, whether executives get it or not.
CRM Featured Articles,
Posted 16 Jun 2017
The apps allow companies to interact and engage with customers in their homes.
CRM Featured Articles,
Posted 08 Jun 2017
The platform aims to empower organizations to become more customer-centric via mobile apps designed to enhance customers' experiences.
CRM Featured Articles,
Posted 05 Jun 2017
The geo-productivity applications aim to help traveling professionals interface with more customers and minimize their scheduling efforts.
CRM Featured Articles,
Posted 01 Jun 2017
Mobile customer service provider Helpshift can now make use of Salesforce's case management, omnichannel routing, and knowledge base management capabilities. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 26 May 2017
Integrations will help mobile marketers maximize campaigns with Google.
CRM Across the Wire,
Posted 18 May 2017
The partnership expand's Merkle's reach with Snapchat's consumer data.
CRM Across the Wire,
Posted 18 May 2017
This emerging channel makes it easy for you to connect with customers anytime, without devoting time and money to developing an app.
Viewpoints,
Posted 16 May 2017
Text message marketing integration helps HubSpot users automatically build SMS marketing lists, capture email leads from text messages, and grow sales with texts.
CRM Across the Wire,
Posted 15 May 2017
Skype, Kik, Line, and Viber have been added to LiveWorld's chatbot and live agent conversation management solution.
CRM Across the Wire,
Posted 09 May 2017
The move expands Zendesk's product portfolio for customer communications. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 04 May 2017
New features enable video, audio, and screen sharing capabilities. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 02 May 2017
The newest version ties together Snapchat, Facebook, and Instagram social ad networks for location-centric mobile advertising.
CRM Across the Wire,
Posted 02 May 2017
The latest version of Crowd Connected's software includes geo-behavioral segmentation capability.
CRM Across the Wire,
Posted 02 May 2017
A fast-food chain franchisee increases Eastern European foot traffic with a mobile app
REAL ROI,
Posted 28 Apr 2017
The roles of purpose and emotion join some usual suspects (mobile and self-service).
Customer Experience,
Posted 28 Apr 2017
With Liquid Content, marketers can assemble content and publish it seamlessly to devices, apps, social channels, and websites.
CRM Across the Wire,
Posted 27 Apr 2017
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