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Articles: Mobile
Mobile customer service provider Helpshift can now make use of Salesforce's case management, omnichannel routing, and knowledge base management capabilities. (Featured on SmartCustomerService.com.)
Integrations will help mobile marketers maximize campaigns with Google.
The partnership expand's Merkle's reach with Snapchat's consumer data.
This emerging channel makes it easy for you to connect with customers anytime, without devoting time and money to developing an app.
Text message marketing integration helps HubSpot users automatically build SMS marketing lists, capture email leads from text messages, and grow sales with texts.
Skype, Kik, Line, and Viber have been added to LiveWorld's chatbot and live agent conversation management solution.
The move expands Zendesk's product portfolio for customer communications. (Featured on SmartCustomerService.com.)
New features enable video, audio, and screen sharing capabilities. (Featured on SmartCustomerService.com.)
The newest version ties together Snapchat, Facebook, and Instagram social ad networks for location-centric mobile advertising.
The latest version of Crowd Connected's software includes geo-behavioral segmentation capability.
A fast-food chain franchisee increases Eastern European foot traffic with a mobile app
The roles of purpose and emotion join some usual suspects (mobile and self-service).
With Liquid Content, marketers can assemble content and publish it seamlessly to devices, apps, social channels, and websites.
Propel is a mobile marketing solution for organizing customer information.
Maritz's partnership with TPG brings mobile receipt capture to loyalty programs, allowing tracking of purchases for rewards via consumers' smartphones.
PersonifyGO is a constituent engagement platform accessible from any Internet browser.
Launched 30 years ago, the Act! solution continues to evolve with the ever-changing landscape of the CRM industry.
Tenjin's latest offering measures app install campaigns and in-app behaviors on Google's virtual reality platform.
iconectiv Right Party Verification for Messaging will help marketing firms meet strict federal telephone consumer protection regulations.
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