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Articles: Analytics
The partnership will deliver improved business intelligence and analytics solutions.
Neustar's MarketShare advanced marketing attribution analytics solution will help marketers better understand the impact of digital ads.
Clutch Gift, Loyalty & Automated Marketing SuiteApp helps companies further unify their view of their customers.
AgilOne's Customer Data and Engagement Hub to help marketers integrate and analyze data from multiple sources.
Unmetric Cross-Channel Social Media Reports enables social media analysts to measure performance against other brands across multiple social networks at once,
Zyme now integrates with Qlik Sense to deliver robust channel visibility on any device.
NAVIK SalesAI gives sales reps an intelligent weekly game plan
TeleTech Technology and Verint have forged a strategic partnership offering workforce optimization and analytics to the TeleTech's contact center customers. (Featured on SmartCustomerService.com.)
SimpleHeatmaps comes out with a web site behavioral analytics tool.
The acquisition is expected to help Calabrio speed up its corporate growth. (Featured on SmartCustomerService.com.)
Tata Consultancy Services' new analytics software uses machine learning to help retailers tap Internet of Things data to deliver personalized customer experiences.
Verint Systems today unveiled several enhancements to its Real-Time Speech Analytics solution, which combines phonetic speech recognition and full transcription of calls with advanced language understanding. (Featured on SmartCustomerService.com.)
Newscycle's new advertising sales management software provides mobile CRM capabilities and customizable reporting features.
Adobe Segment Comparison is the first addition to the Adobe Sement IQ platform.
Buyers today (both B2B and B2C) are shopping online in record numbers, they do research on their own, and when they are ready to engage with a company, they expect a fast response from a rep who is responsive to their needs.
Analytics unleashes the true voice of the customer by making data accessible, allowing for personalization, ensuring tools are intuitive and easy to use, and that enable users to discover trends visually. Analytics also validate internal policy and regulatory compliance to protect your business.
New reports and an improved user interface are among the enhancements in CIP 3.0.
Activate ABM now provides B2B marketers with complete attribution across digital channels for display and demand generation.
Customer Benchmarking Engine provides SaaS companies with artificial intelligence-powered comparative insights into customer health and success.
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