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Articles: Integration
Partnership blends Five9's cloud contact center platform with Zendesk Support. (Featured on SmartCustomerService.com.)
Partnership enables marketers to tie phone calls to digital advertising campaigns.
CallRail enhances its call analytics and marketing attribution products.
Infer further opens its partner ecosystem to include Salesforce.com's Pardot platform.
Data Directory helps companies create more connected customer experiences through partnerships with more data providers.
Anywhere365 and AudioCodes have teamed up to offer full contact center capabilities on CloudBond 365.
Integration gives marketers and sales teams actionable insights into customer calls right inside Microsoft Dynamics 365.
LoyaltyExpress customers can now access a custom marketing store in Salesforce.com.
The acquisition brings together mobile media and location intelligence.
The two companies will expand how customers capture, analyze, and take action on data with five new service integrations. Salesforce.com will also use AWS cloud infrastructure to support its growing customer base in Canada.
With Narvar's Chatbot for Facebook Messenger and Smart Knowledge Base, retailers can interact with customers during the post-purchase experience.
Latest release of Stringer customer intelligence technology guides sales reps on whom to target and content to share inside Salesforce.com.
The integration brings DocuSign's e-Signatures into SAP Hybris Cloud for Sales.
Email Copilot's deliverability monitoring technology will complement Return Path's existing Email Optimization suite.
Oracle has launched IoT Accelerator, an integration package to allow companies to leverage insights gathered from the Internet of Things (IoT) via the company's IoT Cloud and Oracle Service Cloud. (Featured on SmartCustomerService.com.)
Vistar's partnerships with LiveRamp and Acxiom enable new targeting and measurement strategies for out-of-home media.
Social Media Analysis taps into Experian's data services and SpotRight's social media intelligence to help companies understand audiences.
The integration between Resonate and Adobe Audience Manager provides access to deep consumer insights on first-party audiences.
New strategic partnership combines ServiceSource's global data enablement and implementation services expertise with Gainsight's technology.
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