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CRM Across the Wire

Becausal Partners with Above Data

Becausal and Above Data together are helping companies prepare audience portfolios for AI-assisted marketing.

HubSpot and OpenAI Deepen Partnership

HubSpot has brought ChatGPT Ads into its CRM platform.

DoubleVerify Launches Ask Neura

DV's Ask Neura is a conversational AI experience that helps advertisers uncover insights and act on recommendations across social, streaming TV, and the open web.

Salesforce Launches Koa

Koa is Salesforce's first CRM reasoning model built on NVIDIA Nemotron.

HappyOrNot Launches Insights and Themes

HappyOrNot Insights and Themes turn customer feedback into operational intelligence.

Covalense Digital Launches Csmart Agentic BSS Overlay

Covalense's Csmart Agentic BSS Overlay brings agentic AI capabilities to existing business support systems.

Algolia Launches MCP Server

With Algolia MCP Server, developers can now connect ChatGPT, Claude, Gemini and custom AI apps to live product data.

Demandbase Launches Mojo

Demandbase Mojo is marketing agentic AI that learns from each campaign.

Lokalise Introduces Vantage

Lokalise's Vantage is a no-code workspace for localizing marketing and long-form content.

Pipedrive Launches Nova to Turn Sales Meetings into CRM Intelligence

Pipedrive's Nova briefs salespeople before meetings, records and transcribes calls, and drafts CRM updates afterward.

Smarsh Adds MCP Server and AskSmarsh AI

Smarsh's new architecture turns manual, siloed compliance workflows into governed, AI-driven outcomes for communications data.

GReminders Launches MCP Server

GReminders leverages the open Model Context Protocol (MCP) to bring smart scheduling and CRM proxy data to top AI workspaces.

Venizum Launches Verbis Voice

Venizum's Verbis Voice brings real-time voice-to-voice translation to Salesforce Service with DeepL. (Featured on SpeechTechMag.com.)

Talkdesk Launches Talkdesk for Stores

Talkdesk for Stores connects in-store, digital, and contact center experiences.

Paytronix Brings Messaging to Access Evo

Paytronix Messaging inside Access Evo connects cross-channel campaign execution with loyalty and guest data, experimentation, and reporting tied to visits, redemptions, and spend.

Informa TechTarget Launches Buyer Intelligence

Informa TechTarget Buyer Intelligence accelerates B2B GTM workflows with actionable, person-level intent data and insights.

Riskified Brings Identity Risk Intelligence to Zendesk

Riskified's Identity Risk Intelligence in Zendesk helps retailers stop returns fraud.

Knak Launches Mobile Message Builder

Knak's Mobile Message Builder brings RCS and SMS message production into the same platform.

Zendesk Introduces Specialized AI Agents

Zendesk's new Industry and Custom Agents understand businesses and take action across the systems they use.

Snipp Introduces ChatGPT Plugin and Claude Connector

Snipp's ChatGPT and Claude connectors bring promotions and loyalty to AI assistants.