Zeta Launches Generative Engine Optimization

As part of Zeta Marketing Platform, the GEO solution will give companies visibility, accuracy and competitive edge across AI-generated answers. 

Five9 Launches Five9 Fusion for ServiceNow

Five9's integration with ServiceNow combines real-time transcription and unified routing. (Featured on SmartCustomerService.com.)

Moloco and Skai Partner to Unlock Retail Media Access for Advertisers

Partnership integrates Skai's platform with Moloco's extensive network of retail media inventory.

Aprimo Launches Future-Ready Content Operations

Aprimo's Future-Ready Content Operations empowers companies with intelligent automation, discovery, and personalization.

Smart Communications Launches SmartPATH

Smart Communications' SmartPATH offers intelligent orchestration for secure, real-time customer conversations.

Presto Partners with ElevenLabs for Voice AI for Restaurant Drive-thrus

Presto is using ElevenLabs' voices for its client's drive-thru automation. (Featured on SpeechTechMag.com.)

PAR Technology Launches PAR Games

PAR Games lets foodservice marketers create real-time, behavior-driven games that drive visits, spark engagement, and boost loyalty.

Fast Simon Launches Three Agentic AI Agents for E-Commerce

Fast Simon's intelligent agents combine generative reasoning and automation to proactively interpret intent, adapt to dynamic conditions and deliver insights in real time 

TNS Launches Enterprise Voice Security

TNS Enterprise Voice Security protects inbound contact center traffic from fraud. (Featured on SmartCustomerService.com.)

PolyAI Launches QA, Analyst, and Builder Agents

Three new AI agent roles join PolyAI's customer-facing agents. (Featured on SmartCustomerService.com.)

Calabrio Unveils Workforce Intelligence

Calabrio's Workforce Intelligence is an AI-powered workforce management solution. (Featured on SmartCustomerService.com.)

ASAPP Expands GenerativeAgent Platform

ASAPP introduces enterprise-grade capabilities to build and govern AI agents at scale. (Featured on SmartCustomerService.com.)

Snipp Interactive Partners with Inmar Intelligence

Collaboration links Inmar's Digital Incentives Retailer Network with Snipp's Financial Media Network to deliver targeted CPG offers to millions of bank customers.

Cordial Adds SAM and Figma integration to Foundry

Cordial's latest Foundry releases let AI select assets, apply brand rules, and ship campaigns end to end.

MRM Launches AI Relationship Management

MRM's AI Relationship Management (ARM) helps companies build and sustain customer relationships in the era of artificial intelligence.

Sprout Social Integrates with Canva

Canva integration allows companies to send finished designs directly to Sprout Social.

Sprout Social Integrates with Canva

Canva integration allows companies to send finished designs directly to Sprout Social.

My Marketing Pro Launches

My Marketing Pro helps companies unify brand-building with direct marketing across channels.

OptifiNow Launches Brand onDemand

OptifiNow's Brand onDemand helps wholesale lenders deliver white-label flyers while capturing real-time engagement insight.

RRD Launches Business Communication Intelligence Platform

RRD's Business Communication Intelligence turns fragmented customer communications into unified engagement.