Invoca Launches Messaging Agents for Google Ads

With Invoca's Messaging Agents for Google Ads, AI agents answer, qualify, and book consumers who message from Google Ads.

Tracer Labs Launches Trust ID

Tracer Labs' Trust ID is an identity platform that recognizes website viewers and their AI agents.

Zoho Updates Zoho Analytics

Zoho Analytics now includes semantic and ontology layers grounded in organizations' own data.

Act-On Launches Prebuilt Marketing Automation Solutions for Credit Unions and Regional Banks

Act-On's new solutions reflect a broader vertical-market strategy combining marketing automation experience, industry expertise and AI

Cordial Launches Headless CDP

Cordial's embedded CDP is now headless, giving marketers access to real-time customer data from the AI assistants they already use.

8x8 Updates Platform for CX

New updates to the 8x8 Platform for CX help teams start every customer conversation with context. (Featured on SmartCustomerService.com.)

The Trade Desk Integrates Digital Envoy's NetAcuity Data

The Trade Desk partnership with Digital Envoy powers audience targeting beyond geography.

NIQ Expands Shopper Experience Platform

NIQ's new optimization capabilities and CONTENT Framework strengthen product visibility, relevance, and performance across retail and AI-powered shopping channels.

Synthflow Launches Vector, an AI Agent for Lenders

Synthflow's Vector is a long-horizon AI agent for lenders that sees loan applications or overdue accounts through to finish.

RingCentral Orchestrates AI and Human Agents as One Workforce in RingCX

RingCX brings live supervision, quality scoring, journey analytics, and staffing forecasts together so contact centers can manage AI and human agents together. (Featured on SmartCustomerService.com.)

Mangosteen Studio Launches DeadAccount

Mangosteen Studio's DeadAccount is a sales tool that re-tiers reps' accounts every week and delivers a verdict every Monday.

Fibr AI Launches Agent Experience Optimization

Fibr's Agent Experience Optimization turns websites into engines for AI visibility and agent action.

ServiceNow and Google Cloud Advance Agentic AI

Expanded partnership connects ServiceNow's industry workflows to Gemini Enterprise.

Airbyte Launches MCP Server

Airbyte MCP Server lets users chat with their data.

TD SYNNEX Expands Destination AI with SMB-Focused Capabilities

SMB-specific experiences in AI Game Plan and TD SYNNEX Cloud Labs and a new AI Skills Marketplace in StreamOne creates a connected Destination AI journey from opportunity discovery through deployment and customer outcomes.

Qlik Introduces Semantic Models

Qlik Semantic Models brings governed definitions, expressions, and relationships into reusable data products.

Omnisend Launches Social Capture, Forms+, and Send Time Optimization

Omnisend's new automation and gamified pop-ups help e-commerce merchants prepare for the holiday season.

Vonage Adds Email API Within the Vonage Messages API

With Vonage's new Email API, users can now send, track, and manage transactional emails alongside SMS, MMS, RCS, and WhatsApp from a single API.

Jump Works with Anthropic to Bring Client Meeting Context to Claude

Financial advisors can connect Jump to Claude and use Jump-built skills to streamline preparation, follow-up, and ongoing client service.

Filevine Introduces LOIS Voice Agents

Filevine's LOIS Voice Agents answer and qualify every caller for law firms.