-->

CRM Across the Wire

PAR Launches Guest360

PAR's Guest360 recognizes guests from their first transaction, unifies activity across channels, and turns that understanding directly into audiences, campaigns, and measurable revenue.

Quiq Launches Voice Assist

Quiq Voice Assist is agentic AI that acts during live calls. (Featured on SmartCustomerService.com.)

SurveyMonkey Launches Today's SurveyMonkey

Today's SurveyMonkey is a revised platform with new AI capabilities, new integrations with Gemini, Workday, and BambooHR, and a redesigned user experience.

Bland Achieves FedRAMP 20x Class A Certification

Bland's FedRAMP 20x Class A Certification gives federal agencies a new path to evaluate and adopt AI agents. (Featured on SmartCustomerService.com.)

Coval Partners with Phonely for Self-Improving Agents

New collaboration gives voice agents a continuous feedback loop to improve customer interactions in real time.

3CLogic Releases AI Agent Evaluator

3CLogic's AI Agent Evaluator automates QA and scoring of voice AI agents. (Featured on SmartCustomerService.com.)

Dreamdata Launches Dreamdata AI

Dreamdata AI learns from go-to-market data organized by accounts and tied to revenue to deliver answers to marketers.

Pinnacle Ai Expands Booking, Messaging, and Automation Controls for Small Businesses

Platform upgrades give users control over how availability is calculated, how guest information is collected, and how automations run.

Sinch Launches Mailgun Inspect for Salesforce

Mailgun Inspect enables marketers to test how emails render across inboxes and devices without leaving Salesforce. 

The Trade Desk Introduces Kokai Zuma

The Trade Desk's Kokai Zuma brings agentic AI, simplified measurement, and a more intuitive user experience; users will be able to prioritize campaign outcomes by automating campaign changes.

Salesforce Partners with Anthropic to Launch Claudeforce

Expanded partnership brings Claude's reasoning together with the data, workflows, business logic, actions, and governance of the Salesforce platform to power trusted enterprise action directly in Claude.

Liveops Launches LiveNexus Agent Assist

Liveops' LiveNexus Agent Assist is a browser-based AI overlay that delivers real-time guidance, compliance, and knowledge to agents during interactions.

LTK Adds Agentic AI to Its Brand Platform

LTK's new conversational experience helps marketers turn business objectives into actionable creator campaigns.

Dialpad Partners with Glean

Integration brings Dialpad's conversational intelligence into Glean so customer conversations become usable across the business.

Integrate Acquires CaliberMind

Integrate and CaliberMind unite to close the loop between top-of-funnel marketing activity and revenue outcomes. 

SalesJack Launches Radar and Major CRM and Mobile App Upgrades

SalesJack's new AI search and proactive flags help reps know what to do next, while upgraded web and mobile experiences help them cross-sell, drill into accounts, and act from anywhere.

NIQ Partners with The OpenAI Deployment Company

NIQ's collaboration with DeployCo enables clients to activate NIQ intelligence through purpose-built AI applications and their own AI environments.

Airbyte Expands Agentic Data Platform with Semantic Search and Fine-Grained Governance

Airbyte's new capabilities provide AI agents richer enterprise context while ensuring control over sensitive information.

LoopMe Expands PurchaseLoop

New capabilities use live brand campaign signals and in-app behavioral data to optimize toward app installs, web acquisitions, and ROAS.

ZoomInfo Updates ZoomInfo MCP on Salesforce's AgentExchange

ZoomInfo customers can now benefit from natural-language access to verified GTM data directly inside Slack AI.