SMBs Seeing Revenue Boost with AI Search

Despite revenue gains, SMBs remain wary of AI crawlers due to intellectual property risks and loss of brand control, Clutch finds.

Customer Loyalty Still Exists, But It Has Shifted

New research from Clutch shows brand loyalty still exists but now depends on trust, transparency, and authenticity.

Sitecore Launches SitecoreAI

SitecoreAI is a composable SaaS platform featuring the new Agentic Studio and AI agents that help power real-time personalization, engagement, and conversion across every channel.

SnapLogic Adds Capabilities for Agents, MCP, and Enhanced AI Governance

SnapLogic's latest upgrades help companies scale digital agents more quickly and safely.

RingCentral Unveils Agentic Voice AI Communications Suite and Ring WEM

RingCentral has expanded its AI Receptionist and unveiled an AI Virtual Assistant (AVA), AI Conversation Expert (ACE), and Workforce Engagement Management.

WestCX Launches Engage

WestCX's new Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations.

Uniqode Launches Uniqode Cards App

Uniqode Cards App is a mobile tool for creating and managing digital business cards.

Automation Anywhere Acquires Aisera

Combined companies will create a complete agentic platform using conversational AI for IT, HR, and customer service.

Ooma to Acquire FluentStream

Ooma seeks to extend its position among SMBs by acquiring communications platform provider FluentStream.

Merkle Partners with Airship to Create Mobile Loyalty Accelerator for Salesforce Marketing Cloud

New strategic alliance between Merkle, Airship, and Salesforce enables marketers to activate mobile-first customer loyalty programs.

MNTN Unveils QuickFrame AI for Ad Creation

QuickFrame AI combines generative AI to create ads for TV, Meta, TikTok, YouTube, and Google Ads Manager.

Bombora Launches Curated Ecosystem Audiences

Crunchbase, Definitive Healthcare, G2, and HG Insights partner with Bombora to bring B2B data into scalable B2B audience activation across platforms.

Tata Communications Partners with NiCE

Alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experiences at scale.

Forethought Launches Browser Agent, Headless Forethought, and Custom Insights

Forethought is advancing the shift from conversational AI to agentic AI in enterprise customer experience.

Ooma Business Phone Service Integrates with Zapier

Ooma's business phone integration with Zapier helps users automate some calling-related tasks.

Amplitude Launches AI Visibility to Help Marketers in AI Search

Amplitude's AI Visibility brings behavioral context into AI, unlocking insights, proactive recommendations, and product outcomes.

Adobe Unveils a Vast Array of Innovations at Its MAX Event

Adobe this week rolled out dozens of innovations across its Firefly, Gen Studio, Express, and Creative Cloud applications.

Amperity Launches Real-Time Profiles

Amperity's Real-Time Profiles combine live activity with complete customer history so companies can recognize every individual and respond instantly.

DeltaStream Unveils Next-Generation Fusion Platform for Real-Time Analytics

New features in DeltaStream Fusion include a Real-time Context Engine for genAI agents and MCP Server, uniting AI-assisted pipelines, unified orchestration, cost optimization, and observability in a single serverless architecture.

Wunderkind Launches Audiences for Meta

Wunderkind's new integration brings AI-powered identity resolution and advanced segmentation to Meta Ads Manager.