Sales Training Software Market to Reach $12.2 Billion by 2034

AMR expects the sales training software market to grow at 13.2 percent over the next 10 years.

ZoomInfo Partners with Markaaz

Markaaz and ZoomInfo solution helps integrate and standardize both front-line sales intelligence and enterprise credit/risk data.

Vivun Launches Ava Assist for Sales Reps

Vivun's Ava Assist is an artificial sales copilot.

Treasure Data Launches AI Marketing Cloud

Treasure Data's AI Marketing Cloud is built natively on its Intelligent CDP and powered by AI agents to deliver real-time personalization and cross-channel orchestration at scale.

HGS Launches Interaction Intelligence

HGS Interaction Intelligence enables companies to analyze nearly 100 percent of interactions across channels.

Scorpion Launches Convert

Scorpion Convert is an AI assistant that handles lead intake and scheduling.

Crescendo Launches Multimodal AI

With Crescendo Multimodal AI, customers can simultaneously interact through voice, text, and with visuals in the same conversation. (Featured on SmartCustomerService.com.)

MessageGears Adds Dynamic Data Variables and Nested Data Filters

New segmentation capabilities from MessageGears give marketers more autonomy and targeting flexibility.

Typeform Launches AI Engagement Platform

Typeform's new capabilities unite form creation, automation, and analytics to help businesses capture, connect, and convert in one place.

Medallia Expands Frontline-Ready AI

Medallia's latest AI innovation puts sophisticated intelligence directly in the hands of customer-facing teams.

Prove Launches Verified Agent Solution

Prove Verified Agent provides a trust framework for agentic commerce, binding verified identity, intent, payment credentials, and consent for consumers and businesses

Lorikeet Launches Team of Agents

Lorikeet's Team of Agents enables multiple AI agents to collaborate in real time across voice, chat, email, and SMS. (Featured on SmartCustomerService.com.)

Dialpad and Verint Partner on Workforce Management Integration

Dialpad and Verint bring real-time schedule adherence and full workforce visibility in one integration. (Featured on SmartCustomerService.com.)

WithSecure Unveils Identity Protection for Salesforce

WithSecure's Identity Protection for Salesforce can detect compromised partner and customer accounts before they can be used in attacks.

Bloomreach and Uniform Unveil Conversational Commerce Framework

Solution combines composable technology and generative AI to help companies build conversational shopping experiences.

Cordial Joins the Shopper Context Protocol

The new SCP open standard bridges discovery, context, and transaction, making AI commerce personal.

Afiniti Partners with Five9

Afiniti delivers personalized customer interactions with Five9's Cloud Contact Center Platform. (Featured on SmartCustomerService.com.)

LiveRamp Expands Meta Insights Available to Retail Media Networks

With the latest LiveRamp updates, RMNs can now access insights from Meta.

Responsive Drops Fall 2025 Release

Responsive's Fall 2025 Release includes new AI agents, an enhanced Agent Studio, Content Health Dashboard, and Keyword Trends.

Informatica Updates Customer Success Offerings

Informatica's latest update includes more AI capabilities and analytics.