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The integration brings personalized video to visual IVR. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 23 Jun 2017
Merkle is certified for its work within Google's DoubleClick platform.
CRM Across the Wire,
Posted 23 Jun 2017
Bright Pattern's new contact center applications add the cognitive power of IBM Watson for sentiment screening. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 23 Jun 2017
Owler will provide company information to users of InsideSales' Playbooks sales acceleration platform.
CRM Across the Wire,
Posted 22 Jun 2017
Gryphon has updated its CRM application for Salesforce with Lightning support.
CRM Across the Wire,
Posted 22 Jun 2017
The Chirpify dashboard links customer loyalty data to social media and chat interactions.
CRM Across the Wire,
Posted 21 Jun 2017
Co-Pilot gives digital marketers real-time content recommendations to improve content performance.
CRM Across the Wire,
Posted 21 Jun 2017
Sysomos display integrates social data from the Sysomos platform with other key business metrics.
CRM Across the Wire,
Posted 21 Jun 2017
Marketers can act on intelligent insights from Xia's continuous analysis of historical and real-time social posts and interactions.
CRM Across the Wire,
Posted 21 Jun 2017
SocialPulse helps organizations share public policy campaigns and engage advocates on social media.
CRM Across the Wire,
Posted 21 Jun 2017
Lithium now integrates with Smartly, Nanigans, Brand Networks, Netbase, and Synthesio.
CRM Across the Wire,
Posted 20 Jun 2017
Dynamics 365 users can now add location sharing technology from Glympse to improve digital customer engagement and back-office operations.
CRM Across the Wire,
Posted 20 Jun 2017
The partnership between Phunware and Lotame will help marketers understand consumer behaviors to target the right audiences across platforms.
CRM Across the Wire,
Posted 20 Jun 2017
Amplify for Selling helps sales reps stay in contact with leads on social media.
CRM Across the Wire,
Posted 19 Jun 2017
FCS Connect now supports cloud deployments for access to systems from anywhere.
CRM Across the Wire,
Posted 19 Jun 2017
Government agencies will now have access to the first cloud contact center solution available directly from a FedRAMP-authorized provider. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 16 Jun 2017
DialogTech is the first call tracking provider in the Yext App Directory, helping marketers measure the impact of phone calls from online listings.
CRM Across the Wire,
Posted 16 Jun 2017
Nepa will begin providing consumer and Facebook insights to new U.S. clients.
CRM Across the Wire,
Posted 16 Jun 2017
The Unified Data Management Platform brings marketing and advertising technologies together in one system.
CRM Across the Wire,
Posted 16 Jun 2017
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