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CRM Across the Wire
French is the first foreign language added to FieldAware's field service automation solution.
The ViA Fraud Control Module enables companies to create unique rules within the IVR to systematically root out potential fraud. (Featured on SmartCustomerService.com.)
Real-time Web site visitor insights and live chat software set to help GoDaddy users increase Web site conversions.
Trapit CMS supports curated and owned content for marketing and sales.
Avention's OneSource ABM Solution helps companies on the path to account-based marketing.
Birst and iTalent combine solutions to make business intelligence and analytics more available.
New Adaptive Targeting and Visitor Cloud Data Exchange features allow marketers to deliver customer experiences in one integrated workflow.
Click Field Service Edge lets companies be proactive with their field service management.
New capabilities enabled businesses to predict customer loyalty and leverage social media insights.
Optimove Customer Journey Market Plans enables marketers to reimagine funnel-based customer journey maps to improve marketing campaigns.
FICO Decision Management Suite 2.0 enables businesses to develop analytics-powered applications faster.
Hotels can add live chat for customer service by just adding a snippet of code to their Web sites.
New integrations and features expand Adobe Sign across Adobe's Marketing Cloud environment.
The integrated solutiuoiins bring together the MaritzCX and Maritz CultureNext platforms to reward employees.
The InsightBASE for Eloqua product is available through the Oracle Marketing AppCloud.
The partnership brings CallMiner's Eureka interaction analytics solution to U.K. contact centers. (Featured on SmartCustomerService.com.)
The integration of Melissa Data with Pentaho's Big Data Integration and Analytics platform will bring data quality to Hadoop environments.
New integration with Zapier expands RingCentral Office cloud communications and collaboration across workplace applications. (Featured on SmartCustomerService.com.)
Collaboration enables Microsoft Dynamics users to get contracts digitally signed directly within the CRM software.
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