Cyara Launches Agentic CX Trust Platform

With Cyara'es Agentic CX Trust Platform, companies can show how their AI agents behave with real customers, catch failures the moment they happen, and make sure they never happen twice.

Syndigo Partners  with Microsoft on Commerce Solutions

Microsoft integrations advance Syndigo's Frontier Commerce vision.

ZoomInfo Launches MCP Connector and API on Snowflake

With ZoomInfo MCP and API, customers can now use verified ZoomInfo company, contact, intent, and Scoops data inside Snowflake CoWork, Cortex Agents, and their own warehouse pipelines.

Pinnacle Ai Expands AI Tools

October updates add analytics and payments to AI Studio sites, voice conversations with Ask AI on mobile, and workflow testing inside AI Builder.

Wix Introduces Studio Two for Web Creation 

Wix Studio Two combines hands-on visual control, standard React code, and an open workflow connected to AI tools. 

8x8 Earns Microsoft Certification

8x8's Microsoft Certification simplifies global calling with 8x8 Voice for Microsoft Teams.

Liferay Introduces SEO & AEO Studio

Liferay SEO & AEO Studio gives marketing teams a single place to monitor and improve visibility across traditional search engines and AI answer engines, at scale.

vivenu Launches MCP Server

vivenu brings live ticketing operations into AI tools including Claude and ChatGPT with vivenu MCP Server.

NIQ and Google Partner to Advance Agentic Commerce

Built with Google Cloud and Gemini for Business, NIQ and Google commit to transforming AI-driven product discovery, availability, and measurement.

Invoca Launches Messaging Agents for Google Ads

With Invoca's Messaging Agents for Google Ads, AI agents answer, qualify, and book consumers who message from Google Ads.

Tracer Labs Launches Trust ID

Tracer Labs' Trust ID is an identity platform that recognizes website viewers and their AI agents.

Zoho Updates Zoho Analytics

Zoho Analytics now includes semantic and ontology layers grounded in organizations' own data.

Act-On Launches Prebuilt Marketing Automation Solutions for Credit Unions and Regional Banks

Act-On's new solutions reflect a broader vertical-market strategy combining marketing automation experience, industry expertise and AI

Cordial Launches Headless CDP

Cordial's embedded CDP is now headless, giving marketers access to real-time customer data from the AI assistants they already use.

8x8 Updates Platform for CX

New updates to the 8x8 Platform for CX help teams start every customer conversation with context. (Featured on SmartCustomerService.com.)

The Trade Desk Integrates Digital Envoy's NetAcuity Data

The Trade Desk partnership with Digital Envoy powers audience targeting beyond geography.

NIQ Expands Shopper Experience Platform

NIQ's new optimization capabilities and CONTENT Framework strengthen product visibility, relevance, and performance across retail and AI-powered shopping channels.

Synthflow Launches Vector, an AI Agent for Lenders

Synthflow's Vector is a long-horizon AI agent for lenders that sees loan applications or overdue accounts through to finish.

RingCentral Orchestrates AI and Human Agents as One Workforce in RingCX

RingCX brings live supervision, quality scoring, journey analytics, and staffing forecasts together so contact centers can manage AI and human agents together. (Featured on SmartCustomerService.com.)

Mangosteen Studio Launches DeadAccount

Mangosteen Studio's DeadAccount is a sales tool that re-tiers reps' accounts every week and delivers a verdict every Monday.