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Articles: Sales Automation
With Jive Ideation, the social business software provider integrates idea management into its portfolio.
Accenture's Social CRM report reveals the trio of obstacles to overcome when developing a social strategy.
With real-time alerts and notifications, the lead generation solution provider helps users be even more proactive when it comes to Web site activity.
Make the Selling Simpler: Organizations want sales reps to have access to the right information at the most critical moments
Boost sales while recovering from the recession.
The links, additions, and bonuses mentioned in this month's excerpt from the fourth edition of CRM legend Paul Greenberg's book, CRM at the Speed of Light.
The analyst firm gives its CRM forecast for upcoming years.
Information technology research firm expands its offerings with two recent acquisitions.
With the introduction of FreshContacts, the business database service provider allows users to gain access data for free -- so long as they trade in their business contacts.
Economist Intelligence survey indicates that agile decision making is vital to operational efficiency and success -- yet most firms' ability to make good decisions needs improvement.
The online social CRM product allows salespeople to create deals, link up with social networks, and organize customers with unique SuperTag functionality.
A new solution by eTrigue gives sales a taste of marketing automation.
From hodgepodge to homogeneity, Intuit provides a new home for customer information.
Streamline and automate how sales professionals are compensated so they can focus on what they do best: selling.
Forget all the bells and whistles—usability reigns supreme among CRM users.
Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions.
Unifying the sales process and the CRM system is essential.
Web 2.0 Expo '09: Panel of 2.0 entrepreneurs hash out the most common routes to failure, paths to recovery, and acceptance of "I Can Has Failure."
Dreamforce '09: A roundup of product releases and enhancements that came out of the so-called "Cloud Event of the Year."
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Companies: Sales Automation

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