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CRM Featured News
Oracle Unveils Enhancements to its Marketing Cloud
New integrations are designed to improve data-driven and account-based marketing initiatives.
IBM Announces New Flash Storage Solutions
The new offerings aim to assist users in managing and deriving value from Big Data.
Terminus Updates its Account-Based Marketing Platform
Additions to the platform enable marketers to plan and adjust targeted ad campaigns to boost pipeline velocity.
Jabil and Microsoft Collaborate on Predictive Analytics Solution
The solution, which relies on Microsoft Azure Machine Learning, aims to predict potential failures in the manufacturing process.
May 23-25, 2016
Omni Shoreham Washington DC

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Viewpoints (Web Exclusives)
High-velocity sales models require analytics to show which leads, and which behaviors, are promising.
If you want an interactive voice response system to actually help your customers, it needs to address these crucial areas.
Complying with EU security guidelines now can help build customer trust—and give you a leg up on competitors.
More Viewpoints...
CRM Magazine, April 2016
New Marketing Automation Hits the Mark
Mobile and social media offerings enable organizations to have more targeted interactions
Unified Agent Desktops Connect Reps to Essential Apps
A single interface that houses all of the information an agent could need will increase productivity and efficiency
Customer Success Management Comes of Age
Ensuring that clients are getting the most out of what companies have to offer is key in today's as-a-service, subscription economy
Across the Wire
iTalent Partners with Birst
Qubit Updates Its DXM Platform
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