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SAP Brings Data Discovery to SMBs
With the SAP Lumira Edge edition, SMBs can perform data visualization too.
Oracle Streamlines the Path to Its Sales Cloud
The company facilitates CRM cloud migration options for midsized businesses.
Salesforce.com Unveils Updated Customer Service Platform on Its Salesforce Tour in NYC (Video Interview)
President and Vice Chairman Keith Block touts improvements to analytics, app-building, and customer-engagement capabilities. Plus, an exclusive video interview with Stephanie Buscemi, senior vice president of Salesforce.com's Analytics Cloud
SAP Expands SAP Business One, Version for SAP HANA, to Amazon Web Services
The "cost-effective option" will provide SMBs with scalability and flexibility.

Viewpoints (Web Exclusives)
Election-season takeaways help retailers prepare for the holidays.
Consumers balance mobile shopping interests with security fears.
Data may be more accessible, but is easy access worth the price?
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CRM Magazine, November 2014
How to Create the Right Content for the Right Social Channel
Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion.
Maximize the ROI of Your CRM Solution: Learn How to Get the Most for the Least
The payoff from your CRM system is determined as much by your commitment to it as by the strength of the technology.
Work-at-Home Solutions Are Transforming Call Center Operations
At-home agents can be as productive, if not more so, as those in the contact center.
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