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CRM Featured News
Ellison Steps Aside as Oracle's CEO
While he remains as executive chairman and CTO, Catz and Hurd will share CEO duties.
Whose Customer Experience Is It Anyway?
Miscommunication and division between lines of business can spell a customer exodus. (Featured on SmartCustomerService.com.)
HubSpot Introduces Free CRM Solution and Sidekick Sales Acceleration Tool
Growing customer demand is behind the addition of a CRM system to HubSpot's marketing platform
Microsoft Previews Dynamics CRM 2015
Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively.

Viewpoints (Web Exclusives)
Six benefits of integrating CRM and ERP
Don't let these common, but fixable, obstacles stand in the way of CRM success.
Five steps to help you seal the deal.
More Viewpoints...
CRM Magazine, September 2014
Could Mobile CRM Solve Field Sales' Biggest Problems?
Understanding the options could help your organization determine which solution is best.
Why Marketers Need a Tag Management System
TMS solutions track customers' digital journeys so companies can automate appropriate actions.
When VoC and VoE Combine
Bring together the voice of the customer and the voice of the employee to gain a more complete view of customer experiences.
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SAP Releases New Cloud Apps
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