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CRM Featured News
Zoho Remakes its CRM System, Introducing SalesInbox and Launching Zoho Marketplace
Zoho gives its CRM interface a makeover, unveils new sales efficiency tools, and opens its app store.
Localytics Announces Integration with Google's DoubleClick
The integration provides Localytics customers with insight into the behaviors of users acquired from DoubleClick campaigns.
Swiftpage Releases Act! 18.2
The contact management solution now gives subscribers access to the Act! Connect Link integration tool.
Salesforce.com Launches Shield for Financial Services Cloud
The solution aims to assist financial services providers in complying with industry regulations.

Viewpoints (Web Exclusives)
Solutions need to match up with how marketers actually work. But too often it's the other way around.
Smart companies—ones that foster strong relationships—understand CRM is a two-way street.
It's time to explore the human side of CRM in the B2B space. The second in a three-part series.
More Viewpoints...
CRM Magazine, August 2016
The 2016 CRM Market Leaders
Our finalist and winners in nine categories show the way forward with robust solutions, success in customer engagement, and smart strategies for the future.
The 2016 CRM Market Rising Stars
Whether you need to uncover customer data hidden in emails and texts or integrate mobile wallets into your marketing campaigns, our seven Rising Stars, and their innovative solutions, have got you covered.
The 2016 CRM Market Influential Leaders
This year's crop of visionaries includes a trail-blazing retailer, a cloud innovator, a social media maestro, and a trio of hospitality disruptors.
The 2016 CRM Market Elite Customers
The three Elite Customers demonstrate the power of using CRM to problem-solve, whether it's in service of an old-media company, a technology start-up, or a digital retailer.
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