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Contact Center as a Service:
Simply Subscribe? |
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The value proposition of contact center as a service (CCaas)—integrated cloud-based suites that have a low IT impact and pay-as-you-go model—became even more attractive when the pandemic made work-from-home options the most desirable agent perk in a tight labor market.
As a result, the CCaaS market looks like it will double in size in five years and grow at 17% through 2030, according to a recent survey.
With so much movement toward cloud contact centers in the past two years, what have been the potential pitfalls and best practices uncovered by increased real-world implementations, ones that we can learn from?
Join our panel of experts as they talk about their top recommendations for anyone thinking of moving to the cloud.
Don't miss this live event on Wednesday, May 10th, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar Contact Center as a Service: Simply Subscribe?
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